MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

MacMedics Black Friday Deals

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MacMedics has some fantastic deals coming up for Black Friday, Small Business Saturday, and Cyber Monday that you won’t want to miss out on:

$100 off any refurbished or used iMac
$50 off any refurbished or used Apple laptop
$75 in free Apple accessories or $75 off of a Time Machine backup drive with any new Apple laptop
$50 in free Apple accessories or $50 off of a Time Machine backup drive with any new iMac
Call or visit your nearest MacMedics to take advantage of these great offers before they end on Monday, November 27th.

Written by Dana Stibolt

November 22nd, 2017 at 9:43 am

Try to avoid 3rd-party iPhone chargers and cables

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We hear stories of 3rd-party iPhone chargers and adapters going wrong all the time. As you might expect, we usually tell customers to avoid non-Apple adapters and cables and stick with the genuine Apple accessories. Well, last night after my daughter went off to camp with my Apple charger and cable, I started rooting around for another charger to use. I happened across this one from a while ago. It’s not from the Dollar Store, and it’s a decent and reputable brand. Well, as I was watching TV, I started to smell something. It took a couple of minutes for me to figure out what was making the smell. You guessed it, my backup, 3rd-party adapter.

Moral of the story, stick with Apple, and even when using Apple, please monitor your chargers and cable for issues. If you have a frayed or torn cable or a device or cable that has a dark spot or gets hot, please discontinue use of that device and recycle it here at MacMedics.

https://www.instagram.com/p/BXQLMhzHWlQ/

From Adobe: “We’ll stop updating & distributing Flash Player by the end of 2020.”

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From Adobe: “We’ll stop updating & distributing Flash Player by the end of 2020. More about our plans & a look at what’s next: https://adobe.ly/2vGjSxe

Written by Dana Stibolt

July 25th, 2017 at 6:48 pm

Posted in Adobe,Announcements

Tagged with ,

Use FileVault to encrypt the startup disk on your Mac

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Use FileVault to encrypt the startup disk on your Mac

If you choose to use Apple’s FileVault (I do!), it’s critical that you record your Recovery Key. The FileVault Recovery Key has two options. You can store it yourself (the most secure way), or you can store it with Apple using your Apple ID.

When Apple’s FileVault feature (included in the MacOS) is activated, and your computer is lost or stolen, there is NO way that someone other than you (with your Recovery Key) can access the data.

I just had to inform a customer that their data was no longer available because they changed their password and then promptly forgot it. When you are required (or decide) it’s time to change a password, we advise that you pick the password you want to use in advance and write it down.

Apple laptops are popular targets for thieves, so protect yourself by enabling FileVault and activating Find my Mac. That way if the unit ever connects to the InterNet after you lose it, you have the option of locating it and erasing it.

https://support.apple.com/en-us/HT204837

Written by Dana Stibolt

June 12th, 2017 at 5:14 pm

A Time Machine Backup Hard Drive Makes a Great Mother’s Day Gift

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Happy Mother’s Day! Do you know what makes a great Mother’s Day gift? A Time Machine backup hard drive! If you’re the keeper of the photos, you must have them backed up at all times. The older the computer, the greater the risk of hard drive failure, but ANY hard drive (including Solid State hard drives) can and do fail no matter if they are new OR old. Plus, if you (or your mom) is a laptop user, you also need to consider laptop loss, theft, and damage.

We’ve seen moms AND dads who have experienced a hard drive failure. It’s not a good situation to be in, especially when the photos of their kids are in jeopardy or lost forever. Even if MacMedics can recover the data or it has to be sent out for “clean room” data recovery, there’s the added stress of that, plus the added expense.

A common misconception is that Time Machine requires Apple hardware like a Time Capsule. It does not. All Time Machine needs is an external hard drive that is Macintosh formatted. You might already have a Mac formatted hard drive with data on it. If you do the Time Machine backup file will co-exist with your data as long as there is enough free space. If you don’t have a drive already, MacMedics carries a nice 1TB 2.5″ portable unit with a 2-year warranty for $99.

Written by Dana Stibolt

May 14th, 2017 at 10:05 am

Apple refreshes the iPad line

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Apple refreshed the iPad lineup overnight last night. They discontinued the popular, low-end 9.7-inch iPad Air 2 and replaced it with a new entry-level unit, now referred to as just “iPad.” The specs remain close to those of the iPad Air 2, but the processor got a needed upgrade to the 64-bit A9. The price of the new iPad dropped in comparison to its predecessor, with the 32GB Wi-Fi model starting at $329 and the 32GB Wi-Fi and Cellular model going for $459

The iPad mini 2 was dropped from the iPad family as well. The iPad mini 4 with 128GB prices at $399 is now the only option in the iPad mini line. That’s a nice bonus, as the $399 price used to be for the 32GB version (which is no longer available).

Apple also made a few other small updates. The iPhone 7 and 7 Plus is now available in the (Product)RED aluminum finish, and the iPhone SE now has storage options of 32GB and 128GB, which is double the previous capacity.

MacMedics does have some iPad mini 2 32GB models in stock at reduced prices.

Written by Dana Stibolt

March 21st, 2017 at 10:30 am

Posted in Announcements,Apple

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Hackers now targeting Macs more often

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In case you needed another reason to stop using MacKeeper (see URL below). We’re also seeing an increase in Malware attacks against Macs here at Mac Medics. MacKeeper is not worthwhile software and we recommend to STOP using it and NEVER to call them for support. They are not a U.S. company.

http://www.itworld.com/article/3169934/security/russian-cyberspies-blamed-for-us-election-hacks-are-now-targeting-macs.html

Written by Dana Stibolt

February 18th, 2017 at 12:59 pm

MacMedics in the only Apple Authorized Service Provider in Prince George’s County

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Hey Prince George’s County, Bowie, and Lanham. Once again MacMedics is the only Apple Authorized Service Provider in the County. With the closing of Simply Mac in Bowie, we’re your best bet for Apple Authorized Sales & Service. No appointments are ever needed. Just come see us at 4421 Nicole Drive in Lanham. (off of Forbes Blvd.)

http://www.macmedics.com/mobile/Lanham.php

Prince George's County Apple Authorized Service Provider and Macintosh , iPhone, iPod, and iPad service

Please vote for MacMedics in the “Best of Severna Park” poll

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Dear Severna Park,

Last year you voted MacMedics the “Best Computer Service” in Severna Park. It was a complete surprise as we did not petition for votes in the polling. The Severna Park Voice is now accepting nominations for “Best of Severna Park” for 2017, so we would greatly appreciate your vote again!

Thank you so much for the fantastic support and enthusiastic welcome to Severna Park with our new retail Apple sales & service location at 547 Benfield Road (across from Safeway).

http://www.severnaparkvoice.com/community/cast-your-vote-best-severna-park

Regarding our Data Recovery Program, imitation is the sincerest form of flattery:

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Imitation is the sincerest of flattery:

Other website’s text:

If you think you’ve lost your data and you were told to send it off to a “Clean Room” Data Recovery lab, STOP NOW!

http://www.macmedics.com/recovery.htm:

If you think you’ve lost your data and you’ve been told to send it away to an out of state “Clean Room” Data Recovery firm, STOP!

Other website’s text:

80% of the people that think they need “Clean Room” data recovery DO NOT need that type of advanced recovery services. Bring your hard drive or computer to MacSavvy and let us take a look before you opt to send it out of state.

http://www.macmedics.com/recovery.htm:

80% of the people that think they need “Clean Room” data recovery DO NOT need that type of advanced recovery services. Bring your hard drive or computer to MacMedics and let us take a look before you opt to send it out of state.

Other website’s text:

The data recovery company that is performing the recovery for you will likely recover your data and charge you FULL “recovery” prices (often $1000 or more). Many of the data recovery cases we see are situations where customers think they have a “data recovery” situation when in fact the data is just not visible to them. This happens quite often while you are standing at the Genius Bar. Here’s how it occurs; Your data is not visible and the hard drive does not appear to be working, so you are told you need to send it away to a “clean room” data recovery company. This is when you should bring it to XXXXXXXXX. So we can validate that its a complete mechanical failure.. or the data just isn’t visible to the user. We have a 90% success rate when there isn’t a mechanical failure.

http://www.macmedics.com/recovery.htm:

The data recovery company that is performing the recovery for you will likely recover your data and charge you FULL “recovery” prices (often $2000. or more). There’s a reason why the major recovery firms offer a “free evaluation”, they’re hoping to get your drive in the door, and then charge you big bucks to recover your data. All of the big firms have price ranges, and you might pay more or less depending on your situation. But, there’s a big difference between data that is in “limbo” and data that is “lost”. Many of the data recovery cases we see are situations where customers think they have a “data recovery” situation when in fact the data is just not visible to them. This happens quite often while you are standing at the Genius Bar. Here’s how is happens; Your data is not visible and the hard drive does not appear to be working, so you are told you need to send it away to a “clean room” data recovery company.

Written by Dana Stibolt

February 6th, 2017 at 8:40 am