Before you install any Apple Software Updates, please read our Software Update Warnings page, which you can be read here: http://macmedics.com/updates.htm
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The 10.7.4 update is recommended for all OS X Lion users and includes general operating system fixes that improve the stability, compatibility, and security of your Mac including fixes that:

-Resolve an issue where the “Reopen windows when logging back in” setting is always enabled.

-Improve compatibility with certain British third-party USB keyboards.

-Address an issue that may prevent files from being saved to a server.

-Improve the reliability of copying files to an SMB server.

For detailed information on this update, please visit this website: http://support.apple.com/kb/HT5167.
For information on the security content of this update, please visit: http://support.apple.com/kb/HT1222.

Apple Bench Tech position for qualified and Certified Macintosh Technician

Millersville Office

A unique opportunity to join the MacMedics team in Millersville is available for the right person.

We’re looking for an Apple Certified Macintosh Technician who knows his or her way around the Macintosh platform. You would be working mostly in our office in Millersville handing walk-in Apple warranty and non-warranty repairs, as well as repairing units for our on-site clients from time to time. This position would also include helping walk-in clients, answering the phone, helping clients trade in and/or upgrade their Mac, RAM and hard drive upgrades, in and out of warranty Apple Macintosh repairs, and compleating paperwork and tech notes to support your work.

This position does have the potential for career advancement into other roles at MacMedics.

We’re looking for someone who is incredibly detail oriented who can speak to clients on the phone and communicate well via email and tech notes.

The right applicant must be an Apple Certified Macintosh Technician and have at least 3 years of Apple hardware and software experience.

This job could be a career advancement for someone who is a Genius currently employed at the Apple Store who wants to get away from working in the mall, crazy retail hours, or working the night shift.

See http://www.macmedics.com/jobs for more details.

iOS 5.1.1

This update contains improvements and bug fixes, including:

• Improves reliability of using HDR option for photos taken using the Lock Screen shortcut
• Addresses bugs that could prevent the new iPad from switching between 2G and 3G networks
• Fixes bugs that affected AirPlay video playback in some circumstances
• Improved reliability for syncing Safari bookmarks and Reading List
• Fixes an issue where ‘Unable to purchase’ alert could be displayed after successful purchase

For information on the security content of this update, please visit this website:

http://support.apple.com/kb/HT1222

Adobe® Creative Suite® 6 Master Collection software delivers unprecedented performance with blazing-fast 64-bit native support and GPU acceleration. Groundbreaking new creative tools provide innovative ways to design for the latest devices. With exceptional power and precision, you can create inspiring experiences that go anywhere.

You can learn more at Adobe’s website:

http://www.adobe.com/products/creativesuite/mastercollection.html

We love helping our clients, and when it’s time to say good bye to your trusty Macintosh we’ll always consider all of the options and if a repair is not appropriate, we can transfer your data from the old Mac to a new one. We’ll recycle the old one for you as well. In some cases, your old, broken, or damaged Mac might even have trade in value which you can apply to a new Mac purchase or a repair.

Here’s a review that was posted by one of our Washington DC clients recently:

“My colleagues and I have been using MacMedics for years and love their service. Maybe because I haven’t had a broken screen but they have been great with all other repairs and assistance. They did thoughtfully advise me when it was time to pull the plug on my old and dropped iMac (it was time) and they graciously handled the funeral arrangements for it. Being able to recycle it for me was a plus. I can’t imagine going anywhere else for my Mac needs. I also give them 5 stars, 5 mice, and 5 Apples.”

Susie ‎ – Apr 20, 2012

Update 4/26/12: Kerio Connect 7.3.3 is available today. It resolves syncing errors caused by the recent update to Microsoft Office for Mac 2011 Service Pack 2 (14.2.1).

You can download the new version of Kerio Connect here. Once installed, Kerio Connect will resume normal functionality for Mac users who utilize Microsoft Outlook 2011 with the Service Pack 2 14.2.1 update.

We’d like to thank you for your patience while we put the patch through a rigorous testing phase to ensure it has the performance and stability to fit your business critical needs.

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From recent Kerio Technical Advisory:

On April 12, Microsoft updated Office for Mac 2011 to version 14.2.0 (also labeled as Service Pack 2). This update affects Outlook 2011 on the Mac and it is not yet supported by Kerio Connect. We strongly recommend that Kerio Connect customers do not install this update yet.

If you already have installed the update, you’ll need to remove Microsoft Office directory from the Applications folder and re-install Microsoft Office for Mac from original installation media.

Currently, our development team is working on a solution that we are testing. As soon as it is stable, we’ll release Kerio Connect 7.3.3 to solve the issue.

If you have further questions, please contact Kerio Tech Support.

If you have further questions regarding this issue or you need Kerio installation, consulting, or service, please get in touch with your MacMedics service team. MacMedics is a Kerio Certified Partner & Authorized Reseller.

If you would like important information like this sent to you via email, please sign up for the MacMedics newsletter below:

Sign Up for Our Newsletter:

Update 4/12/12 Apple has now released Java for OS X 2012-003 and it is now available thru software update.

This Java security update removes the most common variants of the Flashback malware.

This update also configures the Java web plug-in to disable the automatic execution of Java applets. Users may re-enable automatic execution of Java applets using the Java Preferences application. If the Java web plug-in detects that no applets have been run for an extended period of time it will again disable Java applets.

This update is recommended for all Mac users with Java installed.

For details about this update see: http://support.apple.com/kb/HT5242

It appears that Kaspersky has quietly removed their tool. There was no mention of it on their site this morning, but I downloaded it last night. F-Secure has a script that will remove the trojan, and that can be found here.

Update 4/11/12 Kaspersky has released a free Flashback removal tool. You can download the application called “Flashfake Removal Tool” at this link: http://support.kaspersky.com/viruses/utility

Also, users of OpenDNS can’t get the virus

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The Flashback Trojan has now infected more than 600,000 Macs according to recent news reports. Apple has already issued two Java updates to combat the vulnerability. While virus issues on Macs are rare, the crew at MacMedics has already encountered the Flashback Trojan several times.

There were some ways you could check to see if you had the Trojan via Terminal, but that’s not super user friendly.

Now there is a free application you can download to see if your Mac is infected.
Just download the Flashback Checker from Github, unzip the package, and open the application. Then, click the “Check for Flashback Infection” button and let the software check your Mac.

If it turns out that you have been infected, just give us a call for help removing the Trojan.

If needed, we can connect to your Mac remotely from our office, or we can send a tech to your location for help with removal. If you’d like to take care of it yourself, it’s not too hard, but it does involve using Terminal, which is not something we recommend most clients to use without guidance. Apple will be releasing a tool that will take care of the trojan for you. That tool is not available quite yet.

Update from Apple:

A recent version of malicious software called Flashback exploits a security flaw in Java in order to install itself on Macs.

Apple released a Java update on April 3, 2012 that fixes the Java security flaw for systems running OS X v10.7 and Mac OS X v10.6. By default, your Mac automatically checks for software updates every week, but you can change that setting in Software Update preferences. You can also run Software Update at any time to manually check for the latest updates.

Apple is developing software that will detect and remove the Flashback malware.

In addition to the Java vulnerability, the Flashback malware relies on computer servers hosted by the malware authors to perform many of its critical functions. Apple is working with ISPs worldwide to disable this command and control network.

Additional Information
For Macs running Mac OS X v10.5 or earlier, you can better protect yourself from this malware by disabling Java in your web browser(s) preferences.

This article from Apple can be found here: http://support.apple.com/kb/HT5244

If you would like important information like this sent to you via email, please sign up for the MacMedics newsletter below:

Sign Up for Our Newsletter:

Update 4/11/12: This has also been morphed in to a Bill Me Later email that claims to come from “Bill Me Later” With an address in Timonium, Maryland. It’s fake too!

See the following sample of a new, more realistic Apple Phishing email that is making the rounds today:

Java for OS X 2012-002 delivers improved compatibility, security, and reliability by updating Java SE 6 to 1.6.0_31.

Please quit any web browsers and Java applications before installing this update.

See http://support.apple.com/kb/HT5055 for more details about this update.

See http://support.apple.com/kb/HT1222 for information about the security content of this update.

Update 5/2/12 Stop by the MacMedics booth today at the Adobe event and get your sugar rush on with our free M&M’s Pill Bottles. Also enter our booth drawing for a free iPod touch!

Update 4/23/12 This special all-day event is the Adobe Creative Suite 6 Launch Event. We were not able to tell you until now. This will sell out, so be sure to reserve your seat ASAP! Us the coupon code mentioned below for $30 off!

Update 4/13/12 This event is already 50% sold out, plus we are giving away a free iPad to one lucky attendee. Register now and use the promo code “DC-ID” and you can save $30!
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MacMedics Washington DC will be a sponsor of this special event! We will be providing an iPad as a door prize for this event. Use the promo code “DC-ID” and you can save $30!

On May 2, 2012, the DC-Area InDesign User Group will host an all-day event featuring three of our favorite presenters. Michael Murphy, Chris Converse, and Noha Edell will lead several sessions covering all the latest advancements in the Adobe Creative Suite with special focus on InDesign. The fee to the general public will be $99.95. For IDUG members using the promo code “DC-ID”, the cost will be only $69.95.

More information will be released when event details are finalized.

For those who have attended our all-day, multi-presenter events in the past, you know this is a not-to-be-missed event. Registration is limited and has always sold out.

Also for those who have attended our all-day events in the past, you’ll be happy to hear that we have made arrangements for a second set of bathrooms at the Navy Memorial to be open for our attendees.

We will not be providing lunch; there are dozens of restaurants in the area. You shouldn’t go hungry.

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Date, time, and location
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Wednesday, May 2 2012
8:00 AM – 4:30 PM
U.S. Naval Heritage Center—Burke Theatre
701 Pennsylvania Avenue, NW
Washington, D.C.

For more information and to register for the event, go to http://www.dc-id.org.