I’ve had few mishaps with my MacBooks, which required the professional attention by an Authorized Apple Service Provider. I’m constantly using my MacBook for gigs or recording, so a day without my “Purple Rain” (Name of MacBook) amounts to a major loss all around. Add to that my impatience and you got a fazed out PHAZE. Because of my impatience I prefer to not deal with the Apple Store experience (shouts to the Geniuses). Thankfully MacMedics has a great team who attends to my impromptu issues with expedience and understanding. Just before my departure for an out of town gig, I had water spilled into my MacBook recently and fearing the absolute worst, I woefully took “Purple Rain” to MacMedics’ “Shock Trauma” Center in Millersville, MD. The Medics too were expecting a grim outlook as the checked my MacBook in, but optimistically took on the task of complete disassembly and diagnosis.

They charged a small fee of $99 to assess the damage and even offered a loaner Mac at a flat rate for the duration of the repair! Not only was my computer being worked on, I also was able to continue business as usual! Turn around time was short considering MacMedics’ complete disassembly of my unit for thorough drying and diagnostics. They actually got the job 24hrs before the estimated date quoted (yeah, I was counting the hrs.). The Medics took the time to explain everything they did to treat my sick MacBook and showed genuine sensitivity to my plight.

It was practically Christmas all over again in April when I got the call that my “Purple Rain” was working after near death by drowning. This was the second save by MacMedics. I definitely trust the Medics with any of my Mac needs. Not only do they service Apple products, but also they are an Authorized Apple Reseller complete with most of the accessories you may need. So if you need the ER treatment for your sick Apple, MacMedics is the only way to go in DMV area. BTW, they also make house calls!