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Macintosh Consulting, Service, & Support

Apple Recognizes MacMedics Outstanding Service Performance With The Apple “Commitment To Excellence Award” For Q1

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We are pleased to announce that MacMedics has once again been awarded the Apple Service Commitment To Excellence award for Apple Service.

The Apple Service Commitment To Excellence Program recognizes the top 10 percent of all Apple Authorized Service Providers in the U.S. and Canada who have implemented and utilize best practices to maximize their Apple Warranty Service offerings. Only 265 Apple Authorized Service Providers earned this award this quarter.

The Apple Service Excellence (ACSE) scores measure two items that directly impact consumers who are seeking Apple Service.

1. Repair turn around time. (Was the repair performed quickly?)
2. First-Time fix. (Did we correctly diagnose the problem the first time we looked at it?)

As one of the oldest and largest Apple Authorized Service Providers in Maryland (and the only company with two full-service locations), MacMedics strives to repair Apple computer quickly and accurately.

Most Apple repairs can be completed at MacMedics in about 1-day. Consider that you don’t need an appointment; you don’t need to carry your Mac gear thru the Mall, and that you don’t have to wait in line or fight the crowds at the Apple Store.

See our MacMedics Blog post on why coming to MacMedics is better then visiting the Apple Store for Apple Authorized Service at http://www.NOappointments.com.