Update 3/8/14: MacMedics now charges $399 for our famous Data Recovery One service. However, we do now include a free 500GB USB hard drive to return your data to (if you send or bring us a bare hard drive), or it can be used as your future Time Machine backup hard drive so you NEVER have to go through the data recovery process again. See our website for more info: http://www.macmedics.com/recovery.htm
Update 6/5/13: A portion of this program has ended, but if you iMac is less than three-years old, you are still eligible for this free replacement program. Use the serial number checker listed below and if you’re eligible, MacMedics can replace the hard drive for free!
Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.
MacMedics, an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge. Please check your iMac’s serial number to see if you qualify.
If you need your data transferred from your old hard drive to the new one, we will perform that for only $99.
Also, if your iMac does NOT have a Time Machine back up, you can buy a new Time Machine drive from us, and we’ll go ahead and run a backup for you for $40. That way, your data will be entirely backed up BEFORE we do anything with your iMac’s old hard drive that will need to be sent back to Apple.
If your iMac’s Seagate hard drive has “failed” and you also are eligible for this Apple Service program, MacMedics can put your failing hard drive into our Data Recovery program for $399. You can opt to have that recovered and repaired data dropped into a folder on your new hard drive at not extra charge. You can also have us “migrate” the recovered and repaired data back onto your new hard drive for an additional $99.
Contact your local MacMedics office if you have questions or concerns.