MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Apple’ Category

Apple refreshes the iPad line

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Apple refreshed the iPad lineup overnight last night. They discontinued the popular, low-end 9.7-inch iPad Air 2 and replaced it with a new entry-level unit, now referred to as just “iPad.” The specs remain close to those of the iPad Air 2, but the processor got a needed upgrade to the 64-bit A9. The price of the new iPad dropped in comparison to its predecessor, with the 32GB Wi-Fi model starting at $329 and the 32GB Wi-Fi and Cellular model going for $459

The iPad mini 2 was dropped from the iPad family as well. The iPad mini 4 with 128GB prices at $399 is now the only option in the iPad mini line. That’s a nice bonus, as the $399 price used to be for the 32GB version (which is no longer available).

Apple also made a few other small updates. The iPhone 7 and 7 Plus is now available in the (Product)RED aluminum finish, and the iPhone SE now has storage options of 32GB and 128GB, which is double the previous capacity.

MacMedics does have some iPad mini 2 32GB models in stock at reduced prices.

Written by Dana Stibolt

March 21st, 2017 at 10:30 am

Posted in Announcements,Apple

Tagged with , ,

MacMedics in the only Apple Authorized Service Provider in Prince George’s County

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Hey Prince George’s County, Bowie, and Lanham. Once again MacMedics is the only Apple Authorized Service Provider in the County. With the closing of Simply Mac in Bowie, we’re your best bet for Apple Authorized Sales & Service. No appointments are ever needed. Just come see us at 4421 Nicole Drive in Lanham. (off of Forbes Blvd.)

http://www.macmedics.com/mobile/Lanham.php

Prince George's County Apple Authorized Service Provider and Macintosh , iPhone, iPod, and iPad service

Please vote for MacMedics in the “Best of Severna Park” poll

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Dear Severna Park,

Last year you voted MacMedics the “Best Computer Service” in Severna Park. It was a complete surprise as we did not petition for votes in the polling. The Severna Park Voice is now accepting nominations for “Best of Severna Park” for 2017, so we would greatly appreciate your vote again!

Thank you so much for the fantastic support and enthusiastic welcome to Severna Park with our new retail Apple sales & service location at 547 Benfield Road (across from Safeway).

http://www.severnaparkvoice.com/community/cast-your-vote-best-severna-park

Regarding our Data Recovery Program, imitation is the sincerest form of flattery:

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Imitation is the sincerest of flattery:

Other website’s text:

If you think you’ve lost your data and you were told to send it off to a “Clean Room” Data Recovery lab, STOP NOW!

http://www.macmedics.com/recovery.htm:

If you think you’ve lost your data and you’ve been told to send it away to an out of state “Clean Room” Data Recovery firm, STOP!

Other website’s text:

80% of the people that think they need “Clean Room” data recovery DO NOT need that type of advanced recovery services. Bring your hard drive or computer to MacSavvy and let us take a look before you opt to send it out of state.

http://www.macmedics.com/recovery.htm:

80% of the people that think they need “Clean Room” data recovery DO NOT need that type of advanced recovery services. Bring your hard drive or computer to MacMedics and let us take a look before you opt to send it out of state.

Other website’s text:

The data recovery company that is performing the recovery for you will likely recover your data and charge you FULL “recovery” prices (often $1000 or more). Many of the data recovery cases we see are situations where customers think they have a “data recovery” situation when in fact the data is just not visible to them. This happens quite often while you are standing at the Genius Bar. Here’s how it occurs; Your data is not visible and the hard drive does not appear to be working, so you are told you need to send it away to a “clean room” data recovery company. This is when you should bring it to XXXXXXXXX. So we can validate that its a complete mechanical failure.. or the data just isn’t visible to the user. We have a 90% success rate when there isn’t a mechanical failure.

http://www.macmedics.com/recovery.htm:

The data recovery company that is performing the recovery for you will likely recover your data and charge you FULL “recovery” prices (often $2000. or more). There’s a reason why the major recovery firms offer a “free evaluation”, they’re hoping to get your drive in the door, and then charge you big bucks to recover your data. All of the big firms have price ranges, and you might pay more or less depending on your situation. But, there’s a big difference between data that is in “limbo” and data that is “lost”. Many of the data recovery cases we see are situations where customers think they have a “data recovery” situation when in fact the data is just not visible to them. This happens quite often while you are standing at the Genius Bar. Here’s how is happens; Your data is not visible and the hard drive does not appear to be working, so you are told you need to send it away to a “clean room” data recovery company.

Written by Dana Stibolt

February 6th, 2017 at 8:40 am

A new 5-Star Review for MacMedics Severna Park

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A new 5-Star Review for MacMedics: The Apple Authorized service and sales from MacMedics have been a great resource for my business and home Mac networks. Between the office and home, I have at least two dozen Apple devices, several which I’ve taken to MacMedics for help, My experiences here, have been nothing less than first class! My Apple gear is serviced quickly the first time around, a rarity elsewhere, but not with MacMedics! When some items were not able to be repaired practically, I had them replaced at MacMedics. The owner is always on the premises and hands on. I have not been back to the Mall since MacMedics opened!! Thank you.

Dr. Rich Garden
Chesapeake Oral Surgery Associates

Help Wanted: MacMedics seeks Apple Macintosh & iPhone Techs (ACMT)

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Come work for MacMedics, the company that revolutionized on-site AND in-lab Macintosh service, sales, support, and consulting in the Mid-Atlantic region. A unique opportunity to join the MacMedics team in is available for qualified persons who have a deep passion, dedication, and experience with the Apple Macintosh computer platform.
MacMedics is seeking Apple Certified Macintosh Technicians to join our Service Team in both our Severna Park and Lanham Maryland locations.

Candidates must know their way around the inside of all Macintosh models. Mac Techs at MacMedics help walk-in Apple warranty and non-warranty repairs, as well as repairing sick Macs for our on-site customers from time to time. This position at MacMedics also includes helping walk-in customers with checking in/out for service, answering Apple service questions in-person and over the phone, helping with upgrades, sales, trade-ins for Macintosh, iPhone, iPad, iPod, and adding RAM and hard drive upgrades to Macs. All work performed at MacMedics needs to be accurately documented with detailed tech notes. Applicants must be prepared to work weekdays until 7:00 PM and Saturdays 10:00 – 3:00. 

MacMedics is an Apple Authorized Premium Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller, as well as Apple Certified members of the Apple Consultants Networks.

http:www.macmedics.com/jobs

MacMedics Offers Apple Authorized iPhone Service in Severna Park, Maryland

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Reseller who is a Specialist is Apple Macintosh, iPhone, iPad, iPod, and Apple TV Service and Repairs. We are Anne Arundel County's ONLY Apple Authorized Service Provider and the Baltimore region's only Apple Authorized Premium Service Provider. MacMedics is located at 547 Benfield Road across from Safeway between Ritchie Highway and Veterans Highway.

MacMedics is an Apple Authorized Value Added Reseller & Apple Authorized Premium Service Provider located in Severna Park, Maryland.

Our new retail MacMedics store in Severna Park, Maryland is going great! Thank you for the amazing support and welcome!

If you have not been by to visit yet, we’re an Apple Authorized Reseller and an Apple Premium Service Provider. (The only such place in Anne Arundel County – We service EVERYTHING that Apple makes currently as well as all Apple Vintage & Obsolete products. We are Apple Authorized to sell everything but the iPhone & Watch.) We were recently voted “Best of Severna Park” for “Computer Service”.

We’ve just added more staff and expanded and streamlined our Apple Authorized iPhone service.

If your iPhone is under AppleCare+ and you have a screen break, we can help! We will provide you with a FREE Apple supplied loaner iPhone while your iPhone is being repaired or replaced at Apple Depot. You just pay your AppleCare+ deductible of $29. If your iPhone is liquid damaged or seriously damaged, we can just request a new iPhone from Apple, and they usually come the next day. With this service, there is no free loaner, but you do get a new iPhone the next business day. As always, MacMedics service is with NO appointments!

If your ‪‎iPhone‬ is out of warranty and you need an Apple Authorized repair, we’re here for you. $25 rental iPhones are available while yours is being repaired. If you also need us to backup your iPhone (without data recovery) and place your data on your repaired iPhone, that’s $25 as well.

MacMedics is also able to offer iPhone Data Recovery. Just stop by and let us have a look.

In almost all cases, the official Apple iPhone glass/LCD service like we offer at MacMedics is LESS than a non-authorized 3rd-party repair from a non-Apple shop or kiosk.

Also, if you have the Verizon or ATT service plans, their deductible is $199, so you will be better off having MacMedics repair your iPhone screen/LCD break for less than that, and in the end, you still have a 100% Apple iPhone with 100% real all-Apple parts.

Non-Apple iPhone parts are just that, not made by Apple and thus not as reliable or durable. Plus, 3rd-party shops DO NOT properly place the iPhone screen back into the iPhone body, as it’s done by hand without calibration.

If you ended up with a non-Apple repair and you re-broke your screen (3rd-party screens are more brittle) or your 3rd-party screen reapir is not seated properly or just not working correctly, you CAN have MacMedics replace it with a genuine Apple Authorized glass or LCD service for the same price anyone would normally pay with an Apple screen.

MacMedics is hiring! We’re looking for Apple Wizard/Rock Stars to join our service teams as Apple On-Site Consultants/Engineers

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We’re MacMedics, an Apple Authorized “Mac-Only” Macintosh consulting, service, and sales company that provides Mac Service and Solutions the entire Mid-Atlantic region. We’re looking for experienced On-Site Macintosh Technicians/Consultants/Engineers to join our Washington DC & Baltimore-Annapolis, MD offices FULL-TIME.

If you’re an IT professional at most places, we’re guessing you work long hours. Not at MacMedics! We only expect our employees to work 40 hours a week. Don’t accept any old Mac IT job if you’re never going to see you family again, or have to be “on-call” on the weekends. Come see us and find out if MacMedics can be a good fit for your new Mac career for 2016!

MacMedics (an Apple Authorized Premium Service Provider & Apple Authorized Value Added Reseller), an award-winning regional Macintosh consulting and service company, with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh Engineers to join our Washington, DC AND Baltimore, MD service and support teams.

As a MacMedics Macintosh Consultant/Engineer, you will be directly involved in providing and recommending Macintosh service and solutions for our thousands of on-site Macintosh clients. Some of the markets we service are; graphic design freelancers, small graphic design studios, large scale advertising agencies, in-house advertising departments, commercial printers, video production houses, colleges, universities, as well as Federal, State, and local government agencies.

The functions of this position would include: on-site Macintosh hardware and software consulting and troubleshooting, networking, cross platform integration, and backup & server configuration. Qualified individuals must have EXTENSIVE knowledge of Mac OS X and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Experience with Photoshop, InDesign, and font management is absolutely essential!

A strong compensation package with performance incentives, a Macintosh MacBook Pro computer, and an Apple iPhone (with plan) are all provided. Other valuable benefits such as company paid Apple and Adobe technical training and certification; 100% company paid heath/dental insurance and a 401k plan with company matching are also included.

If you’re interested in being part of a well-established Apple consulting, service, and sales company and making new and exciting and things happen, you’ll love working with MacMedics! Our service team members are focused on helping our customers and doing whatever it takes to do so. If you’re being held back, finding yourself doing more Windows work that you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

If you’re a current or former Apple Store Genius with extreme Mac skills and you’re investigating on how to take your Macintosh support career to the next level, we’d love to speak to you.

http://www.macmedics.com/jobs

MacMedics is also hiring Apple retail sales and service folks to work full-time and part-time. We also are hiring for Apple iPhone and Mac techs to work in our Severna Park, MD store.

New 5-Star Review for MacMedics Severna Park: “What a great find the MacMedics are!”

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“What a great find the MacMedics are!

What a great find the MacMedics are! We were having problems with a 2 year old MacBook Pro that would not boot up. We were told at the Genius Bar that the OS needed to be reloaded. (They didn’t tell us about saving the existing docs with Target Disk Mode, but luckily we found out about that online.) We reloaded the OS, but the problem re-emerged 2-weeks later. AppleCare ran diagnostics and said the SSD needed to be replaced, but Apple wouldn’t touch it since I had opened the case during the prior problems. I drove it to MacMedics in Severna Park without an appointment (exchanged emails with them first), and they put the machine on the workbench and started on it immediately. Gave me options, ran several tests, and opined that it was not the hard drive at all. I left an hour later with a clean SDD and new OS installation, and a bill for under $80. It’s been great ever since! In addition, they were super helpful to the other customers at the counter with me. I’m going back whenever I have issues with my Apple devices.”

-Lewes, DE

Written by Dana Stibolt

May 9th, 2016 at 9:00 am

Apple iPhone Repair Service 5-Star Review: “Life saver, absolutely amazing customer service and the price can’t be beat!!”

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MacMedics is an Apple Authorized Premium Service Provider, and as such we service every item that Apple makes, including ALL Macintosh computer models (new, under Apple Warranty or AppleCare, Vintage (over 5-years old and no longer supposed by Apple), or Obsolete models), the iPhone, iPad, iPod, Apple Watch, and Apple TV. See http://www.macmedics.com/iphone for more info.

Recent 5-Star Review:

“Life saver, absolutely amazing customer service and the price can’t be beat!! I found MacMedics online after being totally disappointment with my local Apple store that said my water damaged iPhone 5 could not be repaired; it wouldn’t charge. Instead, they sold me a brand new iPhone to the tune of $800+ after it was all said and done. I looked online and found that the charger could be repaired, so off I went to find a repair shop. Walked into MacMedics and Sam checked my phone and said he thought it could be repaired, had to order the part which would arrive the next day. Sure enough, he called me the next day and said the phone was repaired. Cost me less than $90. I will be returning my brand new iPhone to the Apple store tomorrow. So glad I didn’t take those guys at their word. If I ever have another issue with my iPhone or other Apple product, I will go directly to MacMedics and bypass the Apple stores all together. I highly recommend MacMedics and will be referring them to all my friends. Thank you Sam for fixing my iPhone and saving me hundreds of dollars. I wish all service techs had your skill.”