Archive for the ‘iMacs’ Category
Apple iPhone Repair Service 5-Star Review: “Life saver, absolutely amazing customer service and the price can’t be beat!!”
MacMedics is an Apple Authorized Premium Service Provider, and as such we service every item that Apple makes, including ALL Macintosh computer models (new, under Apple Warranty or AppleCare, Vintage (over 5-years old and no longer supposed by Apple), or Obsolete models), the iPhone, iPad, iPod, Apple Watch, and Apple TV. See http://www.macmedics.com/iphone for more info.
Recent 5-Star Review:
“Life saver, absolutely amazing customer service and the price can’t be beat!! I found MacMedics online after being totally disappointment with my local Apple store that said my water damaged iPhone 5 could not be repaired; it wouldn’t charge. Instead, they sold me a brand new iPhone to the tune of $800+ after it was all said and done. I looked online and found that the charger could be repaired, so off I went to find a repair shop. Walked into MacMedics and Sam checked my phone and said he thought it could be repaired, had to order the part which would arrive the next day. Sure enough, he called me the next day and said the phone was repaired. Cost me less than $90. I will be returning my brand new iPhone to the Apple store tomorrow. So glad I didn’t take those guys at their word. If I ever have another issue with my iPhone or other Apple product, I will go directly to MacMedics and bypass the Apple stores all together. I highly recommend MacMedics and will be referring them to all my friends. Thank you Sam for fixing my iPhone and saving me hundreds of dollars. I wish all service techs had your skill.”
The iMac family now includes the Retina 5K display on every 27-inch model, and a stunning new Retina 4K display on the 21.5-inch model.
Both Retina displays now feature a wider color gamut that delivers more available colors so photos and videos appear even more true-to-life. More powerful processors and graphics, two Thunderbolt 2 ports, and new storage options that make the high-performance Fusion Drive even more affordable are also included.
Along with the Retina models, the 21.5-inch iMac models feature faster processors and graphics, and a 1TB hard drive. All iMac models come with the all-new Magic Keyboard and Magic Mouse 2. And customers can choose to configure their iMac with a Magic Trackpad 2 instead of Magic Mouse 2. New keyboards and mice now have built-in batteries and are charged with a Lighting cable.
The iMac family now includes the 27-inch iMac with Retina 5K display, featuring the world’s highest resolution display. With 14.7 million pixels and a 5120-by-2880 resolution, the new Retina display has four times more pixels than the standard 27-inch iMac and 67 percent more pixels than a 4K display.
The new iMac comes in the same amazing 5 mm-thin aluminum and glass enclosure as the other iMac models. With fourth-generation Intel Core processors, powerful AMD graphics, Thunderbolt 2, Fusion Drive, and OS X Yosemite, the 27-inch iMac with Retina 5K display combines the ultimate display with the ultimate desktop computer.
Apple Certified Macintosh Technician Opening In The MacMedics Baltimore Office
Come work for MacMedics, the company that revolutionized on-site AND in-lab Macintosh service, sales, support, and consulting in the Mid-Atlantic region. A unique opportunity to join the MacMedics team in is available for the right person.
MacMedics is seeking an Apple Certified Macintosh Technician to join our Apple Service team. Candidates must know their way around the inside of all Macintosh models. You would be working mostly in the MacMedics office in Severna Park, MD (near BWI) handing walk-in Apple warranty and non-warranty repairs, as well as repairing sick Macs for our on-site clients from time to time. This position would also include helping walk-in clients, answering the phone, helping clients trade-in and/or upgrade their Mac or iPad, add RAM and hard drive upgrades, and documenting your work with tech notes.
This position does have the potential for career advancement into other roles at MacMedics.
We’re looking for a for self-motivated person who is incredibly detail oriented and who can speak to clients on the phone with clarity and communicate well via email and tech notes.
The right applicant must be an Apple Certified Macintosh Technician and have at least 3 years of Apple hardware and software experience.
This job could be a path for career advancement for someone who is a Genius currently employed at the Apple Store who wants to get away from working in the mall, crazy retail hours, or working the night shift.
As a member of our team you will be entitled to the following:
1. A 40-hour work week. We love our work, but we know to be our best in the field our people need to be fresh and ready to think on their feet. Lots of IT firms promise big bucks, but they are weak on benefits and heavy on the hours.
2. A competitive salary that matches your experience.
3. A bonus plan that rewards you going the extra mile. If you can create results in a number of categories, you can add on serious dollars to your annual salary.
4. A real full-time job with a paycheck every two weeks. Lots of IT firms are looking for Mac folks to help them, but many of them only want to “contract” the help so they don’t have to pay benefits.
5. The best health and dental insurance money can buy, and MacMedics pays 75% of the premium for your first 2-years, then we pay 100%! And not just for you, but also for your spouse and children.
6. A 401K program with company match. We pay all the management fees and take whatever percentage or fixed figure you desire right out of your paycheck.
7. A MacBook Pro laptop computer, iPhone, and company paid iPhone service plan.
See more at http://www.macmedics.com/jobs
Apple has released a new low-end model of 21″ iMac. This iMac is considerably cheaper than the other 21″ iMac models, priced at $1099. Previously, the cheapest iMac was priced at $1299 (which has now been promoted to the mid-range model).
The new entry-level iMac features a 1.4 GHz dual-core i5 CPU with Turbo Boost speeds up to 2.7GHz, which represents a significant downgrade in performance over the previous base model of iMac, which featured a processor clocked at 2.7 GHz. In addition to the CPU downgrade, the hard drive has also been reduced to 500 GB. The new model also features a lower-end integrated graphics processor. All other iMac models continue to use either Iris Pro integrated graphics or dedicated Nvidia cards.
With its ultrathin design, brilliant 21.5-inch display, and the world’s most advanced operating system, the new iMac model is a great choice for those looking for an entry-level Mac desktop.
MacMedics Is the Only Independent Apple Authorized Service Provider in Anne Arundel County, Maryland
MacMedics is the ONLY independent Apple Authorized Service Provider in Anne Arundel County, Maryland. MacMedics’ office in Severna Park, MD is close to the Annapolis and Columbia Apple Stores. (Our other office in the area is the MacMedics office in Lanham, MD, which is a good option for those that live or work closer to Washington DC.) So if you’ve got a tough Macintosh repair problem that the Apple Store could not solve, we are the closest place to visit for a second opinion.
MacMedics offers Macintosh help, training, Apple Authorized Service, and Apple Authorized Sales assistance without the hassle of:
A. getting to the mall.
B. finding a parking spot.
C. lugging your iMac or older Mac Pro desktop and walking it all the way through the mall.
D. trying to first get an appointment with an Apple Genius, and then not getting enough time to really pick their brains for expert Macintosh advice.
Plus as an added bonus, most MacBook, MacBook Pro, and MacBook Air repairs are performed locally right here in our shop. The Apple Store will usually send your unit away for Apple Depot Service.
It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, having anyone look at it further or trying to copy the data in any way is usually a bad idea. As hard drives fail, they generate heat, and as they generate heat they fail further. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $399 with a free 1TB USB hard drive. Read more about our process and levels of pricing here.
Our expert Apple Certified employees stand ready to help at anytime. We are super proud to be an award-winning Apple Authorized Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller, and Certified Members of the Apple Consultants Network.
We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the mall. MacMedics is also a repeat winner of Apple’s “Commitment To Excellence Award”. In fact, we’re the only Apple Authorized Service Provider in Anne Arundel or Prince Georges counties to win this award, according to Apple. This award recognizes us for several things, but most importantly for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 65,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!
Come visit either of our two fully-staffed and stocked Macintosh Service & Sales locations in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) or in Severna Park, MD (near BWI Airport 1/10 of a mile from I-97).
For folks that live in Anne Arundel County or more specifically, Annapolis, Davidsonville, or Bowie and work in the Baltimore metro area, MacMedics in Severna Park, Maryland IS the most convenient option for Apple sales and service. We stock all of the most common Apple, computers, iPads, iPods, and Apple accessories, like MacBook & MacBook Pro batteries, PowerBook, iBook, and MagSafe power adapters, back up hard drives, and FireWire & USB cables.
Also, in comparison to the Apple Store, our Apple Warranty and AppleCare service is the fastest. Most Apple warranty repairs are generally complete within 24-hours. With our Severna Park store being 3-minutes from I-97 or RT-2 and our Lanham office being 1-minute from RT 50, it’s super easy to get to us and drop off your repairs quickly. Pull up right at our office door and you can be inside in 5 steps.
Got a problem and want to talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if every single phone line we have is tied up (and that does happen).
MacMedics has been in business and fixing Macs all over town since before the Apple Store or anyone else. We are very proud to be celebrating 26-years of service to the Central Maryland, Washington DC, Philadelphia, and Northern Virginia area!
MacMedics is an Apple Authorized Government Reseller
MacMedics has been supporting federal, state, and local government with proven and effective Apple solutions since 1989. As an Apple Authorized Government Reseller with over 25 years of Apple consulting and service experience, MacMedics has the solutions to stabilize your Apple environment, improve productivity, and enhance performance.
We can recommend, configure, pre-test, deliver, and install any Macintosh computer you require; from Mac Minis or iMacs to custom-configured MacBook Pros and Mac Pro towers, as well as Apple iPads, iPods, and the Apple TV.
We have the distinct advantage of being one of the first ever Apple consultants and we’ve built that 25 years of expert Macintosh consulting, service and sales into an impressive list of government clients who rely on MacMedics:
Anne Arundel County, Maryland
Baltimore City Police Department
Executive Office of the President
Federal Aviation Administration (FAA)
Federal Bureau Of Investigation (FBI)
Federal Deposit Insurance Corporation (FDIC)
General Services Administration (GSA)
Goddard Space Flight Center (GSFC)
Howard County, Maryland
National Aeronautics and Space Administration (NASA)
Naval Research Laboratory (NRL)
Prince George’s County, Maryland
Prince George’s County Police
Small Business Administration (SBA)
United States Department of Agriculture (USDA)
United States Department Of Commerce (DOC)
United States Department of the Interior (DOI)
United States Fish and Wildlife Service (FWS)
United States Holocaust Memorial Museum (USHMM)
United States Department of Housing and Urban Development (HUD)
United States Mint
United States Naval Observatory (USNO)
United States Postal Service (USPS)
Here is what our contact at the U.S. Fish and Wildlife Service said about MacMedics via a review on our profile on the Apple Consultants Network (ACN) website:
“MacMedics has been my go-to service provider for over ten years. They provide speedy, honest assessments, with reasonable rates. I can count on them to solve my problems quickly, and get me back to work in no time. They are the pros!”
Contact your local MacMedics office to request a quote for new Apple hardware for your agency.
We just repaired a newer Apple iMac for a client that had its front glass broken. It looked like a pretty simple repair on the surface, as the iMac was still working. We asked the client what happened, and they informed us that their Ikea desk had collapsed and the iMac had fallen to the floor. We replaced the glass panel with no problem, but because the unit had fallen, we wanted check the hard drive too.
No big surprise there. When we checked it, the installed hard drive already had a quite a number of uncorrectable errors and was failing quickly.
We recommended that the hard drive also get replaced while it was here.
A scenario like the one above is never one that you would expect, but they do happen. Even in your own home, something could happen that puts your data in great jeopardy. If you look a few posts below this one, we recently blogged about a MacBook that was destroyed in a house fire in Pasadena, Maryland.
We highly recommend an off-site backup. Make a clone of your data and put it in your desk at work, or subscribe to an online backup service and backup to the Cloud. We work with Mozy and CrashPlan Pro, and those links can be found below.
Have you ever seen a roach infested iMac? We took care of this difficult repair a few months ago. The Apple Store refused to work on it, so they referred it to MacMedics.
As you can see the iMac was totally full of dead roaches.
We had to take the iMac completely apart to clean all of them out. When we were done, the unit was as good as new.
To start, we taped up all of the openings (the vent along the back, the SuperDrive slot, and the vents along hte bottom) and tied a black plastic bag over and let it sit for about 4 or 5 days.
Here are the pictures from when we opened the unit up. Viewer Discretion Advised
Ok, here it is, wait for it: This iMac had alot of “Computer Bugs”. (that was a joke)
Update 3/8/14: MacMedics now charges $399 for our famous Data Recovery One service. However, we do now include a free 500GB USB hard drive to return your data to (if you send or bring us a bare hard drive), or it can be used as your future Time Machine backup hard drive so you NEVER have to go through the data recovery process again. See our website for more info: http://www.macmedics.com/recovery.htm
Update 6/5/13: A portion of this program has ended, but if you iMac is less than three-years old, you are still eligible for this free replacement program. Use the serial number checker listed below and if you’re eligible, MacMedics can replace the hard drive for free!
Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.
MacMedics, an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge. Please check your iMac’s serial number to see if you qualify.
If you need your data transferred from your old hard drive to the new one, we will perform that for only $99.
Also, if your iMac does NOT have a Time Machine back up, you can buy a new Time Machine drive from us, and we’ll go ahead and run a backup for you for $40. That way, your data will be entirely backed up BEFORE we do anything with your iMac’s old hard drive that will need to be sent back to Apple.
If your iMac’s Seagate hard drive has “failed” and you also are eligible for this Apple Service program, MacMedics can put your failing hard drive into our Data Recovery program for $399. You can opt to have that recovered and repaired data dropped into a folder on your new hard drive at not extra charge. You can also have us “migrate” the recovered and repaired data back onto your new hard drive for an additional $99.
Contact your local MacMedics office if you have questions or concerns.