Here at MacMedics, we really, REALLY LOVE what we do, and we really enjoy helping clients with Macintosh problems. In many cases, these folks have already called someplace else, only to get the run around.

In some cases, the issue can be very simple and what looks like a complex problem, and be quickly solved on the spot.

See the Angie’s List review from just such a MacMedics client from 2/2/12:

I added a Seagate external hard drive to my iMac and by accident loaded some Windows based software onto my Apple computer. The end result was that I was unable to start my computer. I called several Computer Tech companies to help me and it was going to cost several hundred dollars to fix the problem and would take several days. Bad news, I needed the computer running immediately and paying several hundred dollars was not a good thing.

Wow what a company! I will definitely use MAC MEDICS in the future. In fact I purchased from them an inexpensive service plan for this computer.

Here’s another Angie’s list review from 11/22/10:

In addition to doing an excellent job replacing my iMac’s hard drive, the owner, Dana Stibolt, spent a lot of time with me on the phone explaining my options. He worked me in that very day, and completed the work in less than two hours. I was very impressed. Although it was quite a drive from where I live, I would go there again should my iMac need service again.

Here are a few recent on-line reviews for MacMedics. Both of these are from Yelp.com. We frequently re-post these here on our blog to give them wider exposure. For what ever reason, Yelp filters all 29 of our reviews for the MacMedics Millersville location.

I have been a customer of MacMedics for a long time. It seems that whenever I run into a jam, be it a crash of a hard drive or something less urgent such as a problem with my iPhoto library, MacMedics has come through with flying colors! They are professional, knowledgeable, and efficient. They calmly determine what the problem is and offer solutions to fix it. 

Last week I raced to MacMedics with my back up drive, which I thought, might be compromised because of a power surge. I was going to arrive after closing time, and after calling Dana Stibolt; he assured me that he would wait for me because he understood the urgency of the situation. He quickly determined what the problem was and offered an inexpensive solution for the problem. 
I trust m MacMedics with all of my Apple needs. They have consistently performed well beyond my expectations. You can count on them.

Laurie Y.
Arlington, VA
1/13/12

There is really no substitute for accurate and authorized Apple repair service. Our talented and Apple Certified Macintosh techs solved another problem for two different Apple customers who both took the time to leave a 5-Star Review for both our Millersville and Lanham offices this week.

When you’re having issues with your Mac, please come visit our fully staffed and stocked offices in either Millersville or Lanham, Maryland. We’ll fix your Mac under Apple’s Limited Warranty or Apple’s extended warranty, AppleCare. Or, we can efficiently service your out of warranty, vintage, or obsolete Macintosh. When your Mac repair is complete, we’ll ensure you know everything you need to know in order to preserve and protect your valuable data and operate your computer successfully for as long as possible.

We love to help! So instead of making an appointment, trying to find parking, dealing with crowds, or having to worry about your data being erased, or having to deal with your computer being shipped away for repair, come see the Apple Certified Technicians at MacMedics.

Thanks to our customer, Mark, who had his Mac serviced in our Lanham office this week. Here’s his review from Yelp:

My Macintosh desktop computer had a complicated problem; part of the electronics had failed, while most individual components were fine. Since MacMedics is a certified Apple Service Provider and Reseller MacMedics correctly diagnosed the problem, which endless Apple phone support had been unable to do. The replacement part and labor were free, since my computer was still covered by the AppleCare Protection Plan. My computer now works better than when it was new. I also got some excellent technical advice on maintaining the computer, including information on back-up plans. I highly recommend MacMedics.

Mark
1/6/12

Also, thanks to our customer, Richard, who had his Mac serviced in our Millersville office this week. Here’s his review from Yelp.

Small repair. Done in a 15 minute walk up. Best service I have had in a long time. Highly recommend!

Richard
1/7/12

If you’re looking to avoid the Mall today, we have some great last minute gift ideas at some really great prices at the MacMedics Millersville location.

Save $100 New & Custom Built and MAXED out MacBook Air 13”, 1.8GHz i7, 4GB, 256GB Flash, Intel HD Graphics 3000 $1599!

Save $100 New Last revision 13″ MacBook Pro $1499 model: 2.7 GHz i7, 500 GB HDA, 4GB RAM in stock at MacMedics at “mail order” price: $1399

1/17/12 Just Re-Stocked: Save $300 MacBook Air closeout: Previous model: MacBook Air 13.3″ 1.86g 2GB 128GB $999 only a few left at MacMedics Millersville

Also in stock:

iPod touch in both black & white
iPod nano Silver
Apple TV
iPad 2 16 GB WiFi (Black)
iPad 2 16 GB WiFi (White)
Used iPad 1 32 GB WiFi + 3G
Used iPad 1 64 GB WiFi + 3G

Buy any iPod or Mac and get 25% off any case (hard shell, sleeve, or carrying bag)

We also have a wide selection of used MacBooks, MacBook Pros, and MacBook Airs. There is also a small number of iMacs and Mac minis available as well. All MacMedics refurbished Macs carry a full 1-year warranty.

MacMedics also carries new and used iPads. We have sold out for the holidays, but we are expecting some more in soon. If you’re looking to get an iPad or you’re already getting one for the holidays, we do accept trade ins and we also pay cash for them outright (in any condition).

1/12/12 Update Now 25% off LoJack for Laptops, the Mac OR Windows version makes a great gift. If you have a MacBook Pro road warrior or a college student, this is a MUST have item. Order here: http://t.co/aeEWeorb

MacMedics is an Apple Authorized Value Added Reseller and an Apple Authorized Service Provider, as well as being Certified Members of The Apple Consultants Network and Apple Developers. With two offices in the State of Maryland, and one in Philadelphia, we are well positioned to provide our famous, award-winning support and service to the Baltimore and Washington DC areas, as well as Northern Virginia, Wilmington, Delaware, Philadelphia Metro area, and Southern New Jersey.

The Apple Value Added Reseller authorization is top tier reseller designation by Apple. Apple Value Added Resellers and Apple Specialists are the same level of Apple sales authorization. Apple VARs generally have a deeper focus on Apple solutions as well as consulting and service. Apple Specialists usually have more of a retail sales focus. Both Apple VARs and Specialists are Apple Authorized to resell Macintosh computers, Apple software and accessories, as well as iPads, iPods, and Apple TV. Neither are permitted to resell the iPhone.

With MacMedics’ 22-years of service and support to the Washington DC, Baltimore, and Philadelphia areas, we’re proud to be authorized by Apple for both Apple sales AND service. As an Apple Authorized Value Added Reseller, we are authorized by Apple to resell Macintosh computers, the Apple iPad, the Apple iPod, and the Apple TV.

Here’s more information on Apple Authorized Value Added Resellers from Apple:

Independent Apple Value Added Resellers (VARs) are professionals authorized by Apple to deliver customized, market-specific solutions. Combining their technical knowledge with industry experience, Independent Apple Value Added Resellers can help you simplify and enhance your technology—leading to improved business processes and increased success.

Working with an Independent Apple Value Added Reseller, you gain:

• Customized multi-platform solutions
• Professional, industry experience
• Apple trained and certified expertise
• Proficiency in Apple and complementary products
• Additional services to support your business

Specialized Solution Expertise

Trained in Apple and complementary technology, working with independent Apple Value Added Resellers means that you’re getting high quality service and expertise. In addition to providing technology solutions, many independent Apple Value Added Resellers also provide additional services, such as: strategic planning, system design, and training.

Things to consider when choosing an Independent Apple Value Added Reseller:

• What is their specialized expertise
• What are their qualifications and certifications?
• Are they an Apple Authorized Service Provider?
• What other services do they offer?
• Will they integrate third-party products you need?
• Do they provide on-site services?
• Will they provide customer references?

Many small/medium businesses are planning to take advantage of the increased deductions available on equipment purchases made in 2011. Sections 179 Tax Deductions have increased to $500,000 on equipment purchases of up to $2.0M. This equipment can include Macintosh computers, iPads, iPods, software purchases, volume licensed software, etc. The deductions also include provisions for leased equipment and software.

Apple currently has two great leasing oppertunites available as well, that can also help you take advantage of 2011 year end tax savings.

Finance Apple products at 95% of the price. Extended through December.

Lease your business technology for 30 months at no interest. Extended through December.

Also if you have plans for a Macintosh or iPad, but you’re too busy to implement it right now, MacMedics will invoice you in 2011 for Apple hardware, MacMedics consulting fees, or pre-paid labor blocks. Please get in touch with your local MacMedics representive.

We’re going to start posting serial numbers of Apple Macintosh computers that have been stolen from clients of MacMedics. The most recent additions will be at the bottom. If you know the wherabouts of one of these units, please get in touch with us at MacMedics so we can let the owner know.

Stolen 11/16/17-11/17/11 from Washington DC Metro area office at the same time, so these units might surface together at the same place for password removal, or hard drive replacement:

MacBook Pro 17″ C02D71BQDC7C and a 15″ MacBook Pro W870710MW0K

Stolen 11″ MacBook Air from Millersville, MD SE# C02DKHYWDDQX

Stolen 12/7/11 From Washington DC Metro area:

MacBook Pro 17” Matte display C02DJ3G6DHYC. Also had a USB mouse dongle attached.

Stolen 12/15/11 From Millersville, MD area

MacBook Pro (13-inch, Late 2011) Serial # C02GJB58DV13
MBP 13.3/2.4/2X2GB/500-5400/SD/GLSY, Apple Limited Warranty

Stolen 1/3/12

W88510P15L9 Macbook Air

Stolen 1/21/12 from the Philadelphia area:

W801912NAGX 15″ MacBook Pro (Mid-2010)

If you have info on any of these units we will forward your information to the owner of the machine and also forward onto law enforcement if needed. Help a fellow Mac user out and do the right thing if you encounter one of these units.

Contact us at mdservice (A T) macmedics (d o t) com or call us toll-free and 1-866-MAC-MEDICS

THANKS!

A Google Local review from MacMedics client, Angelina:

“An Apple representative recommended this place when my hard drive crashed a few months ago. Although they were unable to fix the issue, since it was mechanical, they were more than helpful. They were empathetic to my situation since the hard drive contained pictures/videos of the first two years of my daughter’s life. They were so helpful and knew exactly what they were talking about. They informed me of my data recovery options and recommended the best way to go about the situation. Their recommendations were far from self-serving and were shaped to fit my needs, even if that meant they would lose money. I will never go anywhere else. Everyone there is amazing. They even took it a step farther, since it is a bit of a drive for me; they looked at my computer with in 15 minutes (even though they were closing) and called me so that I could pick it up before I left the area. AMAZING.”

You can see more Google reviews here: http://is.gd/z9hLfO

If we’ve helped you in the past, please consider leaving us a review, as we’ve just had the honor of someone posting a totally fake review (which we responded to). You can also post a review on Yelp at: http://is.gd/Zge2yO

If you’re in a serious data recovery situation and you need a second opinion, please call us at 1-866-MAC-MEDICS. If we can’t help you, as was the case with the client who wrote the Google review of MacMedics that is listed at the top of the message, we’ll refer you to one of our data recovery “clean room” partners. If you already know that you need to go to “clean room” data recovery, like if the hard drive was damaged by liquid, or it was dropped and now is not spinning, we can send you right to our partners with the details you need as well as discount codes (free evaluation and up to 10% off a recovery) for most major data recovery firms.

MacMedics will accept your working, non-working, or damaged Apple hardware as a trade in credit towards a new Apple Macintosh computer, Apple iPad, and Apple iPod. You can also apply a trade in credit towards service on your existing Mac that might be in need of repairs or data recovery.

If you have broken or outdated gear just lying around, MacMedics will even purchase some broken, liquid damaged, or outdated Apple Computers, iPads, or iPods for cash. Older equipment, or units with extreme damage can be dropped off at either Millersville or Lanham for free e-waste recycling.

Both our Millersville and Lanham offices can accept stuff for trade. Call us at 1-866-MAC-MEDICS to discuss what you have and how it can be valued.

Justin, a new MacMedics client who came to us from the Apple Store wrote the following about us on Google on 8/5/11.

The employees at Mac Medics were so helpful and polite. When me and my girlfriend went to the Apple Store they belittled her, talked down to her, and made her feel even worse about the problems she was already having with her MacBook. Mac Medics took the time to explain what the problems might be, how they may be resolved, and the different levels of pricing that may result from the work. I would recommend for any Mac owner to use the services that Mac Medics provides. I know that in the future if I have any problems or when I need to replace my old MacBook, I will be returning to Mac Medics.