MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

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MacMedics is hiring! We’re looking for Apple Wizard/Rock Stars to join our service teams as Apple On-Site Consultants/Engineers

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We’re MacMedics, an Apple Authorized “Mac-Only” Macintosh consulting, service, and sales company that provides Mac Service and Solutions the entire Mid-Atlantic region. We’re looking for experienced On-Site Macintosh Technicians/Consultants/Engineers to join our Washington DC & Baltimore-Annapolis, MD offices FULL-TIME.

If you’re an IT professional at most places, we’re guessing you work long hours. Not at MacMedics! We only expect our employees to work 40 hours a week. Don’t accept any old Mac IT job if you’re never going to see you family again, or have to be “on-call” on the weekends. Come see us and find out if MacMedics can be a good fit for your new Mac career for 2016!

MacMedics (an Apple Authorized Premium Service Provider & Apple Authorized Value Added Reseller), an award-winning regional Macintosh consulting and service company, with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh Engineers to join our Washington, DC AND Baltimore, MD service and support teams.

As a MacMedics Macintosh Consultant/Engineer, you will be directly involved in providing and recommending Macintosh service and solutions for our thousands of on-site Macintosh clients. Some of the markets we service are; graphic design freelancers, small graphic design studios, large scale advertising agencies, in-house advertising departments, commercial printers, video production houses, colleges, universities, as well as Federal, State, and local government agencies.

The functions of this position would include: on-site Macintosh hardware and software consulting and troubleshooting, networking, cross platform integration, and backup & server configuration. Qualified individuals must have EXTENSIVE knowledge of Mac OS X and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Experience with Photoshop, InDesign, and font management is absolutely essential!

A strong compensation package with performance incentives, a Macintosh MacBook Pro computer, and an Apple iPhone (with plan) are all provided. Other valuable benefits such as company paid Apple and Adobe technical training and certification; 100% company paid heath/dental insurance and a 401k plan with company matching are also included.

If you’re interested in being part of a well-established Apple consulting, service, and sales company and making new and exciting and things happen, you’ll love working with MacMedics! Our service team members are focused on helping our customers and doing whatever it takes to do so. If you’re being held back, finding yourself doing more Windows work that you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

If you’re a current or former Apple Store Genius with extreme Mac skills and you’re investigating on how to take your Macintosh support career to the next level, we’d love to speak to you.

http://www.macmedics.com/jobs

MacMedics is also hiring Apple retail sales and service folks to work full-time and part-time. We also are hiring for Apple iPhone and Mac techs to work in our Severna Park, MD store.

5-Star Reviews That Customers Have Left For MacMedics

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The only place I will ever go for any Mac products.

Brought in a MacBook Pro and had the hard drive replaced and all data transferred. Two weeks later the track pad went crazy. I was on vacation and emailed Dana and he answered back immediately. When I returned home, I took the computer back and after consulting with Chris, decided to purchase a new MacBook Air. I was refunded the cost of the newly replaced hard drive and given a fair trade-in discount for my old computer. Great guys to work with and I recommend them highly for the personal service they provide. The only place I will ever go for any Mac products.

-Baltimore, MD

MacMedics remains our go-to place when time and getting it right is of the essence.

I brought my wife’s 2011 MacBook Air into the MacMedics Baltimore office yesterday to see if they could help remove some cruft from her machine’s hard drive. I was having some trouble removing all of the adware. Jeff met us at the door and in no time had downloaded an adware removal tool onto her hard drive, removed the adware, a boatload of movies and other items our daughter had placed on the machine and got the machine back to its former speed. Great to see professionals at work. This remains our go-to place when time and getting it right is of the essence. Thanks, guys.

-Baltimore, Md

Thanks Mac Medics

Thanks Mac Medics, especially Mike, for the excellent job of migrating the data and applications from my old Mac Pro to the new one. Could have had the migrating done cheaper at the local Apple Store but wanted to go with a trusted and reliable source for my data transfer. This is the second time I’ve used Mac Medics, and it was well worth the cost and saving my time. Also, Mac Medics is always there to respond to my questions with sound advice.

-Arlington, VA

MacMedics was perfect!

MacMedics was perfect! I called them in the morning and told them about my Mac mayhem and they told me to come right over to the store. They fixed the problem in about 20 minutes and gave me all the information about was wrong with the computer and why. I understand that it may not always be that easy, but it was perfect timing. It was a million times more cost and time effective than any experience I have had at the Apple Store. They also were not condescending like the Apple Store can be. I will always come to MacMedics for all my Mac needs and definitely suggest you do the same. I also noticed that they have refurbished Mac products at great prices so definitely think about contacting them before buying your next iPad or MacBook. It was also great supporting a local business. Thanks MacMedics!

-Baltimore, MD

Two thumbs up!

Two thumbs up! When my MacBookPro began making ominous grinding noises during my travels I feared the worst, and set out to buy a new one – a cost I could ill-afford… Apple doesn’t repair laptops more than 5 yes old, so the store in Baltimore helpfully suggested that I consult with a good ‘repair shop’ before buying and gave me short list of reputable service providers to chose from. Two places in town could have helped but the turn around was more than a week – too late for my next flight. However, MacMedics assured me a 24 to 48 turn around, well worth the longish drive to Severna Park. Their service speaks for itself: – professional welcome and diagnostic on the spot, within a few minutes of my arrival I understood the problem (fan was shot); – Recommended replacement of fan, hard drive (to solid state for best performance). – They called the next morning (less than 24 hrs) for pick up; – They had done what they promised, ensured that nothing was lost from my old hard drive, completely updated the operating system, answered all my somewhat anxious questions and replaced – as a courtesy – rubber tabs under the laptop for which I knew Apple charged about $10 a pop. So, the laptop is working very well, the mechanics have been cleaned and renewed, the operating system has been updated, and I saved over $1,000. What’s not to like?

-Baltimore, MD

Amazing service!!

Amazing service!! Had a Mac that I recently acquired for my children. Brought all three kids to the store and Chris K. took amazing care of us. Even helped me entertain the kids. A+++ service. Will be going back to see them again.

-Pasadena, Maryland

I can’t tell you how wonderful MacMedics has been!

I can’t tell you how wonderful MacMedics has been! I am a photographer who has used Apple products for years. I end up taking hundreds of GB worth of photos and am very hard on my computer when it comes to editing and storing all of them. My Mac was a few years old and I wanted to upgrade my RAM and hard drive space. After speaking to MacMedics they helped me find the best solution- I ended up installing extra RAM, getting a solid state hard drive for my operating system, and getting separate hard drives to help store all of my photos. They fixed everything efficiently and were really patient and thorough when answering all of my questions! When I later had some issues with my disk permissions, they were able to walk me through what I needed to do to fix these and the problem was solved. Many people have no idea where to turn for Apple services, sales, or data recovery, so they just end up going to the Apple Store and paying too much for it, not getting an accurate diagnosis, or going elsewhere and ending up with terrible service. But that is not the case with MacMedics- they are great on all accounts. They also give you a 1 year warranty- a big plus in my book. Highly recommended!

-Crownsville, MD

Love the fast service and knowledgeable technicians!

Thanks, Macmedics for repairing my macbook hard drive! Totally covered under warranty-most appreciated for finding that out for us! Love the fast service and knowledgeable technicians!!

-Severna Park, MD

Mac Medics was able to understand my problem

Mac Medics was able to understand my problem and fix my computer much faster than I expected! I spent a week of frustration on the phone with Apple and even went it to an Apple Store but no one was able to help me. I walked in to Mac Medics, explained my problem and I was out of there in less than 15 minutes! I went in on a Monday and my Mac was returned to me on Friday – after being sent to Apple and getting the hard-drive recovered at Mac Medics. I am very impressed with the staff at Mac Medics and I would highly recommend their services! Thank you!

-St. Marys City, Maryland

They will be our go-to folks for Mac repair from now on

Chris was very knowledgable, friendly and helpful, and we talked about a number of options. This was about 2 pm on a Friday afternoon. He had the fan replaced, a new hard disk installed plus additional memory by 4pm the same day. I am impressed. They will be our go-to folks for Mac repair from now on.

-Sandy Spring, Maryland

Thank you, thank you, thank you!

“Thank you, thank you, thank you! You saved my data, and I’m grateful (and busy running the back-up right now).”

-Severna Park, Maryland

Great service as always!

“Thanks so much for getting Andrew out to help us so soon– he was great, and we’re very happy to be back up and running. Great service as always, thanks again!”

-Silver Spring, MD

I wish I had just gone to MacMedics first!

“In an effort to replace an old 2006 Macbook’s hard drive, I disrupted a few parts and was unable to get the unit to power on. I took the thing to both XXXXXXXXXXX in XXXXXXXXXX and two Apple stores before going to MacMedics. I wish I had just gone there first! The consultant Ed made a few quick adjustments and had the thing fixed in a jiffy, at no charge (I paid Chesapeake Computing a $40 service fee for nothing – they held it for almost two weeks and then informed me it wouldn’t turn on – duh!). MacMedics is what the Genius Bar should really be. Great customer service and truly knowledgeable staff. Thanks, Ed! You were awesome. Will definitely be back.”

-Baltimore, Maryland

This consultant was very easy to work with

“They made an effort to fix my MacBook Air after I spilled water on it. The consultant did a great job, but more importantly, he was understanding and easy to work with!”

-Annapolis, Maryland

Great Expertise! Reliable, Fast, Honest, Affordable!

“I was a MAC convert only a few years ago. My kids have been using MACS for years, all through high school and college. We’ve purchased from, and had MACMEDICS servicng our MACS since 2005, that 1st MAC I bought my now 25 year old, is still in operation in 2014. I purchased my Macbook Air, second hand from MACMEDICS 3 years ago, Im kind of tough on it, Ive used it everywhere with my mifi hotspot. Ive had it serviced 3 separate times by them. Each time MacMedics has performed service for us on mine or my kids MACS, I’ve been thrilled with how fast they are, and how reasonable they are. I highly recommend them!”

-Severna Park, Maryland

MacMedics – The 911 place to go

“I had a hardware issue with my IMAC with regards to the hard drive. When I took my IMAC to the Apple store, the hardware issue migrated to the white screen of death. I purchased a new IMAC and asked if it was possible to transfer data from the old hard drive. Unfortunately, the Apple personnel could not due to the issue with the hard drive. I searched the internet and stumbled upon MacMedics. I called them up and spoke to Chris who said they would look into seeing if they could retrieve the hard drive data. The good news was that it might be possible. I left them my new IMAC and my old hard drive and in less than a week they were able to retrieve all my data from the old hard drive and restore it on the new IMAC. I also brought in my daughter’s MacBook Pro and they replaced the old hard drive with a new solid state hard drive. Her Mac is now running efficiently. Pricing is very reasonable. Service is superb. Why would one want to go to any place other than MacMedics. If you want, you can ship your Mac to them and they will ship the repaired product back to you. Might sound corny, but thanks to a hard drive problem I found a place that is honest, responsible and and will only fix what is needed. A special thanks to Ed who worked on my IMAC and my daughters MacBook.”

– Mechanicsburg, Pennsylvania

MacMedics Super Service

“The Apple Store is always so busy with longer wait times. I highly recommend MacMedics, they always respond immediately to your issues or concerns. I dealt with Brandon Carter who is very knowledgeable and walk me through the corrective action.”

-Kent Island, Maryland

This consultant went above and beyond and did a great job.

“After having many problems with my mac, I went to the Apple store twice and spent over 5 hours in store (and they were still unable to fix my Mac even though it was still under warrantee). After leaving the Apple store and still having a computer that didn’t work, I found MacMedic’s store information and brought in my computer. Not only was every single employee beyond professional, understanding, and polite, they were also were able to fix my computer in less then 2 days! I have nothing but great things to say about MacMedics and would highly recommend this store to anyone who has an Apple product related issue!”

-Baltimore, Maryland

Dana Stibolt did an excellent job! Professional and timely service!

“I have to tell you about the wonderful experience I had with MacMedics, namely Dana Stibolt. It was Memorial Day weekend (Friday) and one of our Macs at THE LAND of KUSH vegan restaurant in Baltimore went haywire. The software wouldn’t launch. We kept seeing a spinning circle but no progress. After running HD diag and determining that there was possibly something wrong with the HD, we debated between going to the Apple store and purchasing a new one or seeking out other alternatives. We recalled one of our customers, Dana Stibolt, working for this company MacMedics so we reached out to him to get some direction. The million dollar question…”Is your data worth $200?” The answer, “YES!” Dana came out the same day to diagnose the problem. The hard drive needed to be replaced but most importantly HE SAVED OUR DATA!!!!! Everything was back to normal by Tuesday afternoon! Thanks a million, Dana!!!”

-Baltimore, Maryland

Thanks for the quick Macintosh Service.

“I just wanted to express my thanks for your quick repair of my MAC. As it is the lifeblood of my company, your quick attention and turnaround were greatly appreciated. As a small business owner, our computer equipment is crucial to our success. I dropped my MAC off on Wednesday afternoon, and you were able to diagnose the problem, have the part ordered and put it all back together for me to pick up by Thursday afternoon, limiting the impact to my business. I am so glad I found your company and plan to use MACMEDICS for all my future computer requirements.”

-Gambrills, Maryland

Customer for life!

I just returned from MacMedics on Benfield Blvd. My 2006 IMAC was not receiving e-mail and after trying unsuccessfully for days to solicit help from Verizon and Mac Support, I was at my wits end.

Long story short, I called at 10AM, made the 20 minute trek to MacMedics and was home with my beloved MAC in perfect working condition by 11:45AM. Sounds made up but it’s the truth.

The attendant (Chris) took over the repair process immediately and got right to the problem while explaining the mechanics of his repair. When I asked “how much?”, he said “it only took me 5 minutes so there is no charge”.
Needless to say, the customer service here is “off the charts”. These people are completely honest and extremely knowledgeable.

I have been considering upgrading to the new 27″ and when I do, I will be going to MacMedics rather than an Apple store.

Kudos to MacMedics! You have a customer for life!

Catonsville, Maryland

Mac Pro. Muscle Through and Through. Available Now From MacMedics.

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Mac Pro.® Muscle through and through.

Unprecedented expansion. Ultrafast memory and performance. Two GPUs that can drive three monitors at once. All in a radical new design like no other computer you’ve seen before.

Whether your team is designing a new graphic, a new product — or the tools used to make them — call us today to discuss how Mac Pro can unleash the power of your organization.

Learn more: Download Top reasons organizations are recruiting the Mac to work here.

MacMedics is offering Mac Pro bundles including an Apple keyboard, mouse, and an adapter of your choice* starting at just $2,999. Contact your local MacMedics office today to place your order.

*Wired Apple keyboard and mouse included in bundle. Adapter choice restricted to items with regular retail price of $29.

MacMedics Is the Only Independent Apple Authorized Service Provider in Anne Arundel County, Maryland

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MacMedics is the ONLY independent Apple Authorized Service Provider or Apple Authorized Premium Service Provider in Anne Arundel County, Maryland. MacMedics’ office in Severna Park, MD is close to the Annapolis and Columbia Apple Stores. (Our other office in the area is the MacMedics office in Lanham, MD, which is a good option for those that live or work closer to Washington DC.) So if you’ve got a tough Macintosh repair problem that the Apple Store could not solve, we are the closest place to visit for a second opinion.

MacMedics offers Macintosh help, training, Apple Authorized Service, and Apple Authorized Sales assistance without the hassle of:

A. getting to the mall.

B. finding a parking spot.

C. lugging your iMac or older Mac Pro desktop and walking it all the way through the mall.

D. trying to first get an appointment with an Apple Genius, and then not getting enough time to really pick their brains for expert Macintosh advice.

Plus as an added bonus, most MacBook, MacBook Pro, and MacBook Air repairs are performed locally right here in our shop. The Apple Store will usually send your unit away for Apple Depot Service.

It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, having anyone look at it further or trying to copy the data in any way is usually a bad idea. As hard drives fail, they generate heat, and as they generate heat they fail further. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $499 with a free 1TB USB hard drive. Read more about our process and levels of pricing here.

Our expert Apple Certified employees stand ready to help at anytime. We are super proud to be an award-winning Apple Authorized Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller, and Certified Members of the Apple Consultants Network.

We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the mall. In fact, we’re the only Apple Authorized Premium Service Provider in Anne Arundel or Prince Georges counties (or in the entire Baltimore or Washington DC area. There is only one other Apple Authorized Premium Service Provider in all of Maryland, according to Apple. This award recognizes us for several things, but most importantly for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 65,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!

Come visit either of our two fully-staffed and stocked Macintosh Service & Sales locations in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) or in Severna Park, MD (near BWI Airport 3 miles from I-97 or 1.5 mile from RT 2 Ritchie Highway).

For folks that live in Anne Arundel County or more specifically, Annapolis, Davidsonville, or Bowie and work in the Baltimore metro area, MacMedics in Severna Park, Maryland IS the most convenient option for Apple sales and service. We stock all of the most common Apple, computers, iPads, iPods, and Apple accessories, like MacBook & MacBook Pro batteries, PowerBook, iBook, and MagSafe and MagSafe 2 power adapters, back up hard drives, and FireWire & USB cables.

Also, in comparison to the Apple Store, our Apple Warranty and AppleCare service is the fastest. Most Apple warranty repairs are generally complete within 24-hours. With our Severna Park store being 3-minutes from I-97 or RT-2 and our Lanham office being 1-minute from RT 50, it’s super easy to get to us and drop off your repairs quickly. Pull up right at our office door and you can be inside in 5 steps.

Got a problem and want to talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if every single phone line we have is tied up (and that does happen).

MacMedics has been in business and fixing Macs all over town since before the Apple Store or anyone else. We are very proud to be celebrating 26-years of service to the Central Maryland, Washington DC, Philadelphia, and Northern Virginia area!

Apple Has Ended MobileMe Service, But There Is Still Time to Migrate.

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Well, it’s July 1st and Apple’s add-on data service, MobileMe has been officially discontinued as of yesterday.

If you missed the deadline of June 30th, Apple is giving you one last chance to migrate your account to iCloud. There’s no official word on how long this will be available so don’t delay in taking advantage of this.

As always, MacMedics can help you migrate to iCloud and get all off your various devices working on Apple’s new service.

Get in touch with your closest MacMedics office in Baltimore, Washington DC, or Philadelphia to set up a time for help. We can come to you, or if you prefer, you can come to our office.

Written by Dana Stibolt

July 1st, 2012 at 11:50 am

Google Review: The Employees At MacMedics Were So Helpful And Polite

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Justin, a new MacMedics client who came to us from the Apple Store wrote the following about us on Google on 8/5/11.

The employees at Mac Medics were so helpful and polite. When me and my girlfriend went to the Apple Store they belittled her, talked down to her, and made her feel even worse about the problems she was already having with her MacBook. Mac Medics took the time to explain what the problems might be, how they may be resolved, and the different levels of pricing that may result from the work. I would recommend for any Mac owner to use the services that Mac Medics provides. I know that in the future if I have any problems or when I need to replace my old MacBook, I will be returning to Mac Medics.

Apple Announces iPad 2

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Apple Announces iPad 2

iPad 2 is the next generation of Apple’s magical device for browsing the web, doing email, enjoying photos, watching videos, and more. It comes in three models: iPad 2 Wi-Fi, iPad 2 Wi-Fi + 3G, and iPad 2 Wi-Fi + 3G for Verizon (U.S. only).

Key features:

-All-new design—iPad 2 comes in black or white and is 33 percent thinner and up to 15 percent lighter.

-Dual-core A5 chip—The Apple-designed chip features two cores for faster performance and up to nine times the graphics horsepower.

-Two cameras—Make FaceTime video calls, record HD video, or create fun snapshots with Photo Booth. Switch between front and back cameras with just a tap.

-10-hour battery—Same great battery life for browsing the web, watching videos, and listening to music.

-Smart Covers—Innovative, thin, durable covers that magnetically attach to iPad 2 for a perfect fit. Available in a range of vibrant polyurethane and rich, aniline-dyed leather colors (sold separately).

MacMedics is an Official Apple Authorized Value Added Reseller that is authorized to resell the Apple iPad 1 and iPad 2. Call us to reserve your iPad 2 for pick up in our Millersville office (Near BWI off I-97 or our Lanham office (Just off MLK near RT-50 & I-95/I-495). MacMedics is the only independant Apple Authorized Reseller in Anne Arundel or Prince Georges counties. If you’re looking for a fast and friendly place to buy a new iPad, trade in your old one, or to buy Apple iPad accessories like the Applw Smart Cover or iPad or iPhone power adapter, come us us! No lines, no appointments, and no parking hassles!

P.S. We’re the closest Apple Authorized Reseller to Arundel Mills, plus we right off of I-97 in Millersville, just west of Severna Park and south of Glen Gurnie.

MacMedics also accepts working, broken or damaged iPad 1’s or iPads 2’s for trade-in credit towards a new Apple iPad, iPod, New or used Macintosh, or even towards a Mac repair or upgrade and data recovery cases.

We also stock a wide array of iPad cases, Smart Covers, accessories, cables, power adapters, and carrying bags.

MacMedics Is The Only Apple Authorized Service Provider In Prince George’s County, Maryland

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MacMedics is the ONLY Apple Authorized Service Provider and the only independent Apple Authorized Value Added Reseller In Prince George’s County, Maryland. MacMedics’ office in Lanham is also one of the closest Apple Authorized Service Providers to the Annapolis Apple Store. (The other being the MacMedics office in Millersville, MD.) So if you’ve got a tough Macintosh repair problem that the Apple Store could not solve, then we are one of the closest places to come get a second opinion.

(The only other Apple Reseller in PG county, other than MacMedics is Best Buy in College Park, MD.)

If you need Macintosh help, training, Apple Authorized Service, or Apple Authorized Sales assistance without the hassle of:

A. Getting to the mall.

B. Finding a parking spot.

C. Lugging your iMac or older Mac Pro desktop and walking it all the way thru the mall.

D. Trying to first get an appointment with an Apple Genius, and then not really getting enough time to really pick their brains for expert Macintosh advice.

It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, setting up your computer on the Genius Bar to copy your data, is not a good idea. As hard drives fail, they generate heat, and as the generate heat they fail more. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $399 with a free 500 GB USB hard drive. Read more about our process and levels of pricing here.

(Plus as an added bonus, most MacBook, MacBook Pro, and MacBook Air repairs are performed locally right here in or shop. The Apple Store will often send your laptop away for Apple Depot Service)

Our expert Apple Certified employees stand ready to help at anytime. We are super proud to be an award-winning Apple Authorized Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller AND Certified Members of the Apple Consultants Network (and MacMedics is the ONLY ACN member located in Prince Georges County, Maryland. We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the Mall. MacMedics is also a multiple repeat winner of Apple’s “Commitment To Excellence Award”. In fact, we’re the only Apple Authorized Service Provider In Anne Arundel or Prince Georges counties to win this award according to Apple. This award recognizes us for several things, but most importantly for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 60,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!

We also perform Hard Drive Upgrades (under warranty or not) and expert Macintosh Data Recovery, two things you simply can’t get at ANY Apple Store. Plus, if you do need a new hard drive, we can upgrade the size, speed, and you get a 1-year warranty from MacMedics (and usually there is at least another 1-year of warranty from the manufacturer), compared to like-for-like hard drive swap at the Apple Store, plus there you only get a 90-day warranty.

Come visit either of our TWO fully-staffed and stocked Macintosh Service & Sales locations in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) or in Millersville, MD (near BWI Airport 1/10 of a mile from I-97).

For folks that live in Anne Arundel County or more specifically, Annapolis, Davidsonville, or Bowie and work in the Washington DC metro area, MacMedics in Lanham, Maryland IS the most convenient option for Apple sales and service. We stock all of the most common Apple, computers, iPads, iPods, and Apple accessories, like MacBook & MacBook Pro batteries, PowerBook, iBook, and MagSafe power adapters, back up hard drives, and FireWire & USB cables. Also, in comparison to the Apple Store, our Apple Warranty and AppleCare service is the fastest. Most Apple warranty repairs are generally complete within 24-hours. With our Lanham office being 1 minute from RT 50, it’s super easy to get to us and drop off your repairs quickly. Pull up right at our office door and you can be inside in 10 steps.

Got a problem? Wanna’ talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if everysing phone line we have is tied up (and that does happen).

MacMedics has been in business and fixing Macs all over town since before the Apple Store or anyone else. We are very proud to have just celebrated our 24nd anniversary servicing the Baltimore, Annapolis, and Washington DC areas.

One other great thing about coming to visit us, is the fact that parking is here is not an issue, and it’s free and 10 easy steps right into our office. So, avoid the time consuming search for parking when you’re trying to find someplace to park the Mall.

You Will Not Find A More Honest, Helpful Mac Repair Shop Than MacMedics

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Our customers continue to be impressed with our level of dedication to the Apple Macintosh platform. This is a comment from one of our clients, who we helped recently:

“You Will Not Find A More Honest, Helpful Mac Repair Shop Than MacMedics”

I’ve been a customer of Mac Medics for 15 years. You will not find a more honest, helpful Mac repair shop. They have been there for every Mac emergency I’ve had, from the minor keyboard repair to major data recovery. They are proactive on every level, asking the right questions to make your data is safe and your computer is running at top speed. Trust me when I say take it to MacMedics instead of standing in line for a “genius”!

Another 5 Star Review For MacMedics Baltimore From Yelp

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Another 5 Star Macintosh Service Review For Mac Medics Baltimore From Yelp.

One of the things that we’re famous for is taking care of older Macintosh hardware. In the case below, the client had a dead G4 iMac, and it was obviously beyond repair. She ended up making a visit to the Annapolis Apple Store, and it was too old for them to work on. So while cracking open a dead iMac is not super advanced “data recovery”, we still could do it, and we knew how to do perform that particular operation. This is where the 50,000 (Update 3/11/14: now over 65,000!) plus Mac service work orders we’ve logged since 1989 come into play. Add that to our Apple Certified employees who have well over 200 combined years of Macintosh experience, and well, we can take care of just about anything!

Come visit our fully stocked and staffed service center in either Millersville or Lanham, Maryland, where our square footage dedicated to Apple Authorized Service is larger then most Apple Stores you find in the mall.

MacMedics is terrific. All the staff: Dana-Jason-Tinika are really helpful/knowledgeable/patient. They can do anything/all that an Apple Store can do, but they know so much more. I took in my ancient-one of the first iMacs and they removed the old drive/loaded that plus all what I wanted into my new iMac. I even purchased AppleCare. I can’t say enough about how good the customer service is. Grade? A+.

A definite recommend.

C.C.
Annapolis, MD