MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Apple’ tag

Apple Releases New Cheaper iMac With Low-End Processor, Priced At $1099

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Apple has released a new low-end model of 21″ iMac. This iMac is considerably cheaper than the other 21″ iMac models, priced at $1099. Previously, the cheapest iMac was priced at $1299 (which has now been promoted to the mid-range model).

The new entry-level iMac features a 1.4 GHz dual-core i5 CPU with Turbo Boost speeds up to 2.7GHz, which represents a significant downgrade in performance over the previous base model of iMac, which featured a processor clocked at 2.7 GHz. In addition to the CPU downgrade, the hard drive has also been reduced to 500 GB. The new model also features a lower-end integrated graphics processor. All other iMac models continue to use either Iris Pro integrated graphics or dedicated Nvidia cards.

New low-end 21.5

With its ultrathin design, brilliant 21.5-inch display, and the world’s most advanced operating system, the new iMac model is a great choice for those looking for an entry-level Mac desktop.

Written by Dana Stibolt

June 18th, 2014 at 7:29 am

MacMedics Is the Only Independent Apple Authorized Service Provider in Anne Arundel County, Maryland

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MacMedics is the ONLY independent Apple Authorized Service Provider or Apple Authorized Premium Service Provider in Anne Arundel County, Maryland. MacMedics’ office in Severna Park, MD is close to the Annapolis and Columbia Apple Stores. (Our other office in the area is the MacMedics office in Lanham, MD, which is a good option for those that live or work closer to Washington DC.) So if you’ve got a tough Macintosh repair problem that the Apple Store could not solve, we are the closest place to visit for a second opinion.

MacMedics offers Macintosh help, training, Apple Authorized Service, and Apple Authorized Sales assistance without the hassle of:

A. getting to the mall.

B. finding a parking spot.

C. lugging your iMac or older Mac Pro desktop and walking it all the way through the mall.

D. trying to first get an appointment with an Apple Genius, and then not getting enough time to really pick their brains for expert Macintosh advice.

Plus as an added bonus, most MacBook, MacBook Pro, and MacBook Air repairs are performed locally right here in our shop. The Apple Store will usually send your unit away for Apple Depot Service.

It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, having anyone look at it further or trying to copy the data in any way is usually a bad idea. As hard drives fail, they generate heat, and as they generate heat they fail further. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $499 with a free 1TB USB hard drive. Read more about our process and levels of pricing here.

Our expert Apple Certified employees stand ready to help at anytime. We are super proud to be an award-winning Apple Authorized Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller, and Certified Members of the Apple Consultants Network.

We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the mall. In fact, we’re the only Apple Authorized Premium Service Provider in Anne Arundel or Prince Georges counties (or in the entire Baltimore or Washington DC area. There is only one other Apple Authorized Premium Service Provider in all of Maryland, according to Apple. This award recognizes us for several things, but most importantly for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 65,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!

Come visit either of our two fully-staffed and stocked Macintosh Service & Sales locations in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) or in Severna Park, MD (near BWI Airport 3 miles from I-97 or 1.5 mile from RT 2 Ritchie Highway).

For folks that live in Anne Arundel County or more specifically, Annapolis, Davidsonville, or Bowie and work in the Baltimore metro area, MacMedics in Severna Park, Maryland IS the most convenient option for Apple sales and service. We stock all of the most common Apple, computers, iPads, iPods, and Apple accessories, like MacBook & MacBook Pro batteries, PowerBook, iBook, and MagSafe and MagSafe 2 power adapters, back up hard drives, and FireWire & USB cables.

Also, in comparison to the Apple Store, our Apple Warranty and AppleCare service is the fastest. Most Apple warranty repairs are generally complete within 24-hours. With our Severna Park store being 3-minutes from I-97 or RT-2 and our Lanham office being 1-minute from RT 50, it’s super easy to get to us and drop off your repairs quickly. Pull up right at our office door and you can be inside in 5 steps.

Got a problem and want to talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if every single phone line we have is tied up (and that does happen).

MacMedics has been in business and fixing Macs all over town since before the Apple Store or anyone else. We are very proud to be celebrating 26-years of service to the Central Maryland, Washington DC, Philadelphia, and Northern Virginia area!

Apple MacBook Bottom Case Replacement Program

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Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple MacBook bottom case repair program or recall

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue. You can see details of the program at Apple’s page about the program.

If your White, Plastic Uni-Body Macbook has this issue, you can stop by any MacMedics office and we can replace the bottom case via Apple’s replacement program free of charge. No appointment is necessary, just stop by. The repair takes about 10 minutes.

Help Wanted! MacMedics Seeks Experienced Apple Macintosh Technical Consultants for Washington DC Metro Area

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This opening is still available as of 5/20/13

MacMedics Seeks On-Site Mac Techs/Consultants for DC Area

There are lots of ads for PC/Mac support jobs advertised here on the Internet. If you look closely, many of them are “contract” or part-time jobs that don’t have benefits. Some of the ads also don’t identify the company that’s hiring, or clarify exactly how much Windows work you’ll really be expected to perform (if you’re a Mac Wizard we’re guessing you’d like to be working on all Macs!).

MacMedics, an award-winning Apple Authorized Service Provider, Apple Authorized Value Added Reseller, and Apple Certified Members of the Apple Consultants Network, with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh consultants to join our Washington area service and support team. As a full-time MacMedics Macintosh Consultant/Engineer, you will be directly involved in providing and recommending Macintosh service and solutions for our thousands of on-site Macintosh clients. Some of the markets we service are: graphic design/advertising agencies, in-house advertising departments, video production houses, educational institutions, enterprise environments, as well as Federal, State, and local government agencies.

The functions of this position would include on-site Macintosh hardware and software consulting/troubleshooting, networking, cross platform integration, and data backup & server configuration. Qualified individuals must have extensive knowledge of Mac OS X and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Several years minimum of professional Macintosh experience, and expertise of Adobe products and font management is essential. Apple certifications are desirable.

A strong compensation package with performance incentives, a MacBook Pro computer, and Apple iPhone (with plan) are all provided. Other valuable benefits such as company-paid Apple and Adobe training and certification, low-cost heath/dental insurance, and a 401k plan with company matching are also included.

If you’re a Mac expert interested in being part of a well-established consulting company and making new and exciting things happen, you’ll love working with MacMedics! If you’re being held back, finding yourself doing more Windows work than you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

You can learn more at http://www.macmedics.com/jobs

The Production Club Of Baltimore’s 18th Annual Production Show, Sponsored By MacMedics

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MacMedics is proud to be a title sponsor of The Production Club of Baltimore’s 18th Annual Production Show!

The Production Club of Baltimore presents the 18th Annual Production Show
This year, The Production Club of Baltimore takes you deep into a new frontier “ProductoCon A Look Into the Future of Production”. Join the area’s design, marketing and production professionals, as we revel, gawk and gasp at the newest product lines, services and techniques.

Thursday March 29th, 2012
5:30- 8:30 PM

Martin’s West
6817 Dogwood Rd.
Woodlawn, MD 21244

Enjoy great food, beer, wine and free parking

PCB Members Free/ Non-Members $25.00

Click here to register: http://productionclubofbaltimore.org

Written by Dana Stibolt

March 4th, 2012 at 3:53 pm

Fake Apple Phishing Email That Is Targeting New & Old Apple Customers

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Please keep an eye out for a very convincing fake email that is made to look just like an official Apple email.

Here’s what it looks like:

Fake Apple email

It appears that wherever it points to has been shut down, but it is quite likely that they will switch it to a different server very quickly.

Written by Dana Stibolt

December 28th, 2011 at 8:34 am

End of Year Tax Benefits On New Apple Hardware & MacMedics’ Services

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Many small/medium businesses are planning to take advantage of the increased deductions available on equipment purchases made in 2011. Sections 179 Tax Deductions have increased to $500,000 on equipment purchases of up to $2.0M. This equipment can include Macintosh computers, iPads, iPods, software purchases, volume licensed software, etc. The deductions also include provisions for leased equipment and software.

Apple currently has two great leasing oppertunites available as well, that can also help you take advantage of 2011 year end tax savings.

Finance Apple products at 95% of the price. Extended through December.

Lease your business technology for 30 months at no interest. Extended through December.

Also if you have plans for a Macintosh or iPad, but you’re too busy to implement it right now, MacMedics will invoice you in 2011 for Apple hardware, MacMedics consulting fees, or pre-paid labor blocks. Please get in touch with your local MacMedics representive.

Written by Dana Stibolt

December 5th, 2011 at 2:46 pm

MacMedics Is The Only Apple Authorized Service Provider In Prince George’s County, Maryland

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MacMedics is the ONLY Apple Authorized Service Provider and the only independent Apple Authorized Value Added Reseller In Prince George’s County, Maryland. MacMedics’ office in Lanham is also one of the closest Apple Authorized Service Providers to the Annapolis Apple Store. (The other being the MacMedics office in Millersville, MD.) So if you’ve got a tough Macintosh repair problem that the Apple Store could not solve, then we are one of the closest places to come get a second opinion.

(The only other Apple Reseller in PG county, other than MacMedics is Best Buy in College Park, MD.)

If you need Macintosh help, training, Apple Authorized Service, or Apple Authorized Sales assistance without the hassle of:

A. Getting to the mall.

B. Finding a parking spot.

C. Lugging your iMac or older Mac Pro desktop and walking it all the way thru the mall.

D. Trying to first get an appointment with an Apple Genius, and then not really getting enough time to really pick their brains for expert Macintosh advice.

It’s also important to know that the Apple Store does not perform data recovery. If you think your data is at risk, setting up your computer on the Genius Bar to copy your data, is not a good idea. As hard drives fail, they generate heat, and as the generate heat they fail more. We’ll remove the drive from your computer and put it right on our data recovery equipment to try and rescue your data. Our fee for this type of recovery is only $399 with a free 500 GB USB hard drive. Read more about our process and levels of pricing here.

(Plus as an added bonus, most MacBook, MacBook Pro, and MacBook Air repairs are performed locally right here in or shop. The Apple Store will often send your laptop away for Apple Depot Service)

Our expert Apple Certified employees stand ready to help at anytime. We are super proud to be an award-winning Apple Authorized Service Provider, an Apple Authorized Value Added Reseller, an Apple Authorized Government Reseller AND Certified Members of the Apple Consultants Network (and MacMedics is the ONLY ACN member located in Prince Georges County, Maryland. We’re a great alternative to either buying a new Mac or bringing a sick Mac computer to the Mall. MacMedics is also a multiple repeat winner of Apple’s “Commitment To Excellence Award”. In fact, we’re the only Apple Authorized Service Provider In Anne Arundel or Prince Georges counties to win this award according to Apple. This award recognizes us for several things, but most importantly for accuracy and speed of Macintosh repairs. There’s a reason that MacMedics is the most frequently referred service firm for tough Mac service cases, like LCD replacements, liquid damage, vintage or obsolete Mac equipment, and Macintosh data recovery. With well over 60,000 in-lab and on-site service cases and our staff’s combined Mac experience of over 200 years, MacMedics IS the place to bring your sick Mac!

We also perform Hard Drive Upgrades (under warranty or not) and expert Macintosh Data Recovery, two things you simply can’t get at ANY Apple Store. Plus, if you do need a new hard drive, we can upgrade the size, speed, and you get a 1-year warranty from MacMedics (and usually there is at least another 1-year of warranty from the manufacturer), compared to like-for-like hard drive swap at the Apple Store, plus there you only get a 90-day warranty.

Come visit either of our TWO fully-staffed and stocked Macintosh Service & Sales locations in Lanham, MD (1 Mile from I-495/I-95 just inside the Beltway of off Rt 50 and Martin Luther King Hwy.) or in Millersville, MD (near BWI Airport 1/10 of a mile from I-97).

For folks that live in Anne Arundel County or more specifically, Annapolis, Davidsonville, or Bowie and work in the Washington DC metro area, MacMedics in Lanham, Maryland IS the most convenient option for Apple sales and service. We stock all of the most common Apple, computers, iPads, iPods, and Apple accessories, like MacBook & MacBook Pro batteries, PowerBook, iBook, and MagSafe power adapters, back up hard drives, and FireWire & USB cables. Also, in comparison to the Apple Store, our Apple Warranty and AppleCare service is the fastest. Most Apple warranty repairs are generally complete within 24-hours. With our Lanham office being 1 minute from RT 50, it’s super easy to get to us and drop off your repairs quickly. Pull up right at our office door and you can be inside in 10 steps.

Got a problem? Wanna’ talk about it? Just pick up the phone and call your nearest MacMedics office. It’s unlikely that you can get anyone at the Apple Store on the phone, and most other places just send you to voicemail. You will only get voicemail here if everysing phone line we have is tied up (and that does happen).

MacMedics has been in business and fixing Macs all over town since before the Apple Store or anyone else. We are very proud to have just celebrated our 24nd anniversary servicing the Baltimore, Annapolis, and Washington DC areas.

One other great thing about coming to visit us, is the fact that parking is here is not an issue, and it’s free and 10 easy steps right into our office. So, avoid the time consuming search for parking when you’re trying to find someplace to park the Mall.

Apple Recognizes MacMedics Outstanding Service Performance With The Apple “Commitment To Excellence Award” For Q1

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We are pleased to announce that MacMedics has once again been awarded the Apple Service Commitment To Excellence award for Apple Service.

The Apple Service Commitment To Excellence Program recognizes the top 10 percent of all Apple Authorized Service Providers in the U.S. and Canada who have implemented and utilize best practices to maximize their Apple Warranty Service offerings. Only 265 Apple Authorized Service Providers earned this award this quarter.

The Apple Service Excellence (ACSE) scores measure two items that directly impact consumers who are seeking Apple Service.

1. Repair turn around time. (Was the repair performed quickly?)
2. First-Time fix. (Did we correctly diagnose the problem the first time we looked at it?)

As one of the oldest and largest Apple Authorized Service Providers in Maryland (and the only company with two full-service locations), MacMedics strives to repair Apple computer quickly and accurately.

Most Apple repairs can be completed at MacMedics in about 1-day. Consider that you don’t need an appointment; you don’t need to carry your Mac gear thru the Mall, and that you don’t have to wait in line or fight the crowds at the Apple Store.

See our MacMedics Blog post on why coming to MacMedics is better then visiting the Apple Store for Apple Authorized Service at http://www.NOappointments.com.

Verizon Wireless & Apple Team Up to Deliver iPhone 4 on Verizon

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Verizon Wireless and Apple today announced that the iPhone 4 will be available on the Verizon Wireless network beginning on Thursday, February 10.

Apple has updated their website with info about Verizon and the iPhone.

Written by Dana Stibolt

January 11th, 2011 at 12:25 pm