MacMedics Macintosh Service & Consulting Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Data’ tag

MacMedics Presents How To Protect Your Data To The Professional Photographers Of Greater Annapolis

without comments

PPOGA - Professional Photographers of Greater Annapolis

Dana Stibolt will be the guest speaker at next meeting of PPOGA – Professional Photographers of Greater Annapolis. He will be talking about backing up your important data redundantly and automatically.

The meeting will be held at the Annapolis DoubleTree Hotel (near the Annapolis Mall) Tuesday, May 18, 2010 at 6:30pm. Free gifts from MacMedics for all who attend. $12 entry includes food, beverage, and door prize entry!

See the Professional Photographers of Greater Annapolis’ Facebook page here.

Congratulations your hard drive made it through another Friday the 13th!

with 2 comments

Time Machine is an excellent way to back up your files! Its only cool and powerful if you actually turn it on and USE it!

Time Machine is an excellent way to back up your files! It's only cool and powerful if you actually turn it on and USE it!

So your computer’s hard drive and hopefully your back up system made it though Friday the 13th. Good job.

Now that we’re approaching the end of the year and the holiday season is coming up right quick, this WOULD be an excellent time to test your back up (or start one) before you get wrapped up in the holidays.

We’ve been over this before, but here on the front lines of data loss we see this just about everyday. It’s senseless the number of pictures, school papers, financial and business documents, and music get lost when a back up system can be had for as little as $99!

You need to make your back up system automatic, or use a program like Time Machine. That’s the first step. Nobody, and I mean NOBODY can keep up with a “manual” drag-n-drop back up! To boot, quite a bit of the data loss we see here at MacMedics happens when someone copies over important data during a drag-n-drop Finder copy. Sometime, folks think they have the data copied, but something goes wrong and they just end up with an alias, then they go and delete the original data, because they think they just copied it.

The second step is to regularly test that back up to ensure your files are there and you’re able to grab them anytime you need them. There’s no such thing as a “Set-It-And-Forget-It” back up system.

If you need help getting your back up set up, our advice is free, and we have external portable and desktop hard drives in stock!

If you have data you care about it needs to be backed up! Just because your computer is new or you just replaced the hard drive offers you very little protection. Hard drives can die at any time, and in fact there’s an increased risk of that occurring in the first 30 to 60 days of a hard drives’ life.

See our website http://www.HardDrivesDie.com for more info on “retiring” older drives and ensuring you have a safe back up.

The pictures we take at the holidays are the most cherished and valuable. Make sure the picture you take this holiday make it onto you back up system as soon as you import them onto your computer. Also, as an added tip: Don’t have iPhoto delete your pictures off you camera. Leave them in two places, in iPhoto AND on your camera until you have them BACKED UP. You ALWAYS want to have your valuable data in TWO PLACES at all times.

New Year’s Resolutions: Back up your data (and test it)

without comments

Last year at this time we announced our campaign to “retire” older hard drives and to also ensure that data was backed up. We created an informative website to explain our thoughts on the matter. Our site has had thousands of hits over the last year, but sadly we still see cases daily where clients have lost data.

Hard drives can fail at anytime and at any age, so it’s very important to always have a back up of your data. Our message must be getting out there, because we see more and more clients who are in the planning stage of a back up system lose their data the day before they hooked the the new back up system up. As ironic as that sounds, it happens all the time. People just put it off too long and the risk catches up with them. With larger and larger hard drives available as the Apple factory option that risk only increases with the amount of data stored in one place. An automatic and reliable back up system should be put in place BEFORE you start generating data.

Another situation we commonly see is where a back up has been made and the primary drive then gets erased (on purpose) in preparation for a move to a new computer or some other reason. It’s very, very important that when you make a back up with plan to only have that data on solely the back up drive for a time, that you test to ensure your data is really there. If the backup is bootable, then try booting off it to test. If it’s a Time Machine back up, then do some sample restores from a couple of different days. The rule here is if you’re going to be moving your data, it’s very important that to check to see that data is valid before you erase your old data.

The new year is great time to start fresh with a good back up system. Do yourself a favor and make a resolution to get a back up system installed as soon as possible. There are lots of options, and many are very inexpensive. Ask your MacMedics Engineer or Service Coordinator for help. We’ll be happy to help install a system that’s right for you.

P.S. If you have a MacBook check to see if you have a Seagate 7.01 firmware drive. These drives are prone to an unusual fatal hard drive failure. If you have this drive installed, MacMedics recommends that your proactively replace it. See our previous blog post on the topic here.

Also see our post about stripped or spanned hard drive RAIDs such as the LaCie Big Disk. This is another case where having all your eggs in one basket can be very risky. We’ve learned over time that many of clients don’t even know they are using such a system. Super dangerous for your data. If you have one, just get in touch with us ASAP!

Written by Dana Stibolt

January 4th, 2009 at 11:16 am

Get your hard drive erased & recycled for free

without comments

The MacMedics office in Millersville, MD will securely erase your hard drive and responsibly recycle it for you free of charge. Drop off your hard drive, sign a data destruction waiver, and we’ll take of the rest. If you drop off your hard drive, iPod, or older Macintosh computer for data destruction, we’ll give you a coupon for $10 off an iPod repair, or $25 off the price of a new Mac.

James Wiebe of Wiebetech recently gave us Drive eRazer that we are using to perform this service. This little device will erase drives to Department of Defense security standards.

Drive eRazer

Drive eRazer

Written by Dana Stibolt

August 31st, 2008 at 12:25 pm

Data Recovery and Apple’s warranty

without comments

Just a quick reminder about data recovery and Apple’s warranty. If you need your data off your hard drive and you are also under warranty, your best choice is to waive your Apple warranty on your hard drive and buy a new drive instead. I just had to tell a friend of one of our clients that once Apple replaces your drive (or MacMedics) that “dead” hard drive HAS to be sent back to Apple. Once it’s been sent in to exchange your warranty drive it’s gone forever. It’s NOT worth trying to get a free hard drive and weaving in and out of the Apple store trying to get your drive back.

In some cases a better choice is to buy a new drive, install it and get back to work on your computer while the recovery is under way. If your drive DOES NOT need to be opened, you can still get it replaced under the Apple warranty after the fact. You can then swap the drives back or just leave the newer, more robust drive in place, and keep the Apple replacement drive as a back up, or have it swapped at a later date.

See more at: http://www.macmedics.com/recovery.htm

Written by Dana Stibolt

August 15th, 2008 at 12:37 pm

Posted in Data Recovery

Tagged with , , , ,