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Archive for the ‘Garbled Output’ tag

Snow Leopard OS X 10.6.7 And OpenType PostScript Font Issues

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Update 4/26/11: Apple has released the Snow Leopard Font Update patch that will resolve this troubling issue.

The Snow Leopard Font Update addresses issues displaying and printing certain OpenType fonts and is recommended for all Mac OS X v10.6.7 users.

The update includes fixes that address the following issues:

– Address an issue in which some OpenType fonts don’t display correctly in certain applications
– Resolve issues printing from Preview
– Address an issue with PDF files not opening in third-party PDF viewing applications
– Resolve invalid font errors when printing to PostScript printers

For more information about this update, please visit this website: http://support.apple.com/kb/HT4605.

Apple recently released the OS X 10.6.7 update, designed to improve Back to My Mac reliability, resolve SMB connection issues, and address other minor problems. Unfortunately, this update introduced a major problem for designers working with OpenType PostScript fonts, resulting in garbled output and problems creating PDF files.

With no clear and reliable resolution to this issue just yet, MacMedics is still recommending that anyone needing to work with these fonts avoid applying this update. For clients on our Scheduled Service System, your technician will not be applying this update at this time (you may want to remind your users not to manually launch Software Update).

Although unfortunate, this is an excellent example of why we make our recommendations regarding new updates.

Other recently released updates:
iTunes 10.2.2
Safari 5.0.5
Security Update 2011-002 for Snow Leopard*, Leopard, and Leopard Server.

*As this update requires OS X 10.6.7, MacMedics recommends that Snow Leopard users hold off on this update until a resolution for the 10.6.7 font issue is available.

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Apple Releases OS X Version 10.6.7

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Update 6/25/11: Apple has released 10.6.8 that fixes the issues listed below and preps your machine for upcoming release of Lion. See this post for more info.

Update 4/1/11: MacMedics is recommending that you hold off on this update until a fix for the font problem is released: See this MacMedics Blog post for more info.

The 10.6.7 Update is recommended for all users running Mac OS X Snow Leopard and includes general operating system fixes that enhance the stability, compatibility, and security of your Mac, including fixes that:

• Improve the reliability of Back to My Mac
• Resolve an issue when transferring files to certain SMB servers
• Address various minor Mac App Store bugs

For owners of the new model “Thunderbolt” MacBook Pros it also resolved the following:

• Address minor FaceTime performance issues
• Improve graphics stability and external display compatibility

For detailed information on this update, please visit this website: http://support.apple.com/kb/HT4472.
For information on the security content of this update, please visit: http://support.apple.com/kb/HT1222.

Before you install this or any other software update, be sure to check out the MacMedics Software Update Warnings webpage.

You can grab the Combo updater from Apple at this website: http://support.apple.com/kb/DL1361