MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

Archive for the ‘iMac’ tag

Apple Releases New Cheaper iMac With Low-End Processor, Priced At $1099

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Apple has released a new low-end model of 21″ iMac. This iMac is considerably cheaper than the other 21″ iMac models, priced at $1099. Previously, the cheapest iMac was priced at $1299 (which has now been promoted to the mid-range model).

The new entry-level iMac features a 1.4 GHz dual-core i5 CPU with Turbo Boost speeds up to 2.7GHz, which represents a significant downgrade in performance over the previous base model of iMac, which featured a processor clocked at 2.7 GHz. In addition to the CPU downgrade, the hard drive has also been reduced to 500 GB. The new model also features a lower-end integrated graphics processor. All other iMac models continue to use either Iris Pro integrated graphics or dedicated Nvidia cards.

New low-end 21.5

With its ultrathin design, brilliant 21.5-inch display, and the world’s most advanced operating system, the new iMac model is a great choice for those looking for an entry-level Mac desktop.

Written by Dana Stibolt

June 18th, 2014 at 7:29 am

Last Minute Gifts Available At MacMedics Severna Park

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If you’re looking to avoid the Mall today, we have some great last minute gift ideas at some really great prices at the MacMedics Severna Park location.

Save $100 New & Custom Built and MAXED out MacBook Air 13”, 1.8GHz i7, 4GB, 256GB Flash, Intel HD Graphics 3000 $1599!

Save $100 New Last revision 13″ MacBook Pro $1499 model: 2.7 GHz i7, 500 GB HDA, 4GB RAM in stock at MacMedics at “mail order” price: $1399

1/17/12 Just Re-Stocked: Save $300 MacBook Air closeout: Previous model: MacBook Air 13.3″ 1.86g 2GB 128GB $999 only a few left at MacMedics Severna Park

Also in stock:

iPod touch in both black & white
iPod nano Silver
Apple TV
iPad 2 16 GB WiFi (Black)
iPad 2 16 GB WiFi (White)
Used iPad 1 32 GB WiFi + 3G
Used iPad 1 64 GB WiFi + 3G

Buy any iPod or Mac and get 25% off any case (hard shell, sleeve, or carrying bag)

We also have a wide selection of used MacBooks, MacBook Pros, and MacBook Airs. There is also a small number of iMacs and Mac minis available as well. All MacMedics refurbished Macs carry a full 1-year warranty.

MacMedics also carries new and used iPads. We have sold out for the holidays, but we are expecting some more in soon. If you’re looking to get an iPad or you’re already getting one for the holidays, we do accept trade ins and we also pay cash for them outright (in any condition).

1/12/12 Update Now 25% off LoJack for Laptops, the Mac OR Windows version makes a great gift. If you have a MacBook Pro road warrior or a college student, this is a MUST have item. Order here:

Written by Dana Stibolt

December 23rd, 2011 at 10:31 am

Sell Or Trade In Your Broken Mac, iPhone, iPod, Or iPad To MacMedics

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MacMedics will accept your working, non-working, or damaged Apple hardware as a trade in credit towards a new Apple Macintosh computer, Apple iPad, and Apple iPod. You can also apply a trade in credit towards service on your existing Mac that might be in need of repairs or data recovery.

If you have broken or outdated gear just lying around, MacMedics will even purchase some broken, liquid damaged, or outdated Apple Computers, iPads, or iPods for cash. Older equipment, or units with extreme damage can be dropped off at either Millersville or Lanham for free e-waste recycling.

Both our Severna Park and Lanham offices can accept stuff for trade. Call us at 1-866-MAC-MEDICS to discuss what you have and how it can be valued.

Apple Announces New Mac Pros, iMacs, 27″ Cinema Display, And The Magic Trackpad

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Apple released a new line up of iMacs and Mac Pros today. They also announced a new 27″ LED Cinema Display and a very interesting looking “Magic Trackpad”.

New Mac Pro

Thanks to the next-generation Quad-Core Intel Xeon “Nehalem” processors and new system architecture, the Mac Pro now delivers performance that’s nearly twice as fast as before. Each processor features an integrated memory controller and 8MB of fully shared L3 cache. The NVIDIA GeForce GT 120 graphics processor with 512MB of GDDR3 memory provides up to 2.9x the performance of previous Mac Pro standard graphics cards. For even more graphics power, choose the ATI Radeon HD 4870 with 512MB of GDDR5 memory. With blazing-fast 1066MHz DDR3 ECC SDRAM, high-performance graphics, a redesigned interior for easier expansion, and up to 8TB of internal storage, itʼs the most advanced Mac Pro ever.


• 8-core or quad-core processing power with Quad-Core Intel Xeon “Nehalem” processors up to
• 8MB of fully shared L3 cache per processor
• Integrated memory controller and up to 32GB of 1066MHz DDR3 ECC SDRAM (16GB in quadcore configurations)
• Turbo Boost up to 3.6GHz
• Hyper-Threading for up to 16 virtual cores
• NVIDIA GeForce GT 120 or ATI Radeon HD 4870 graphics and a double-wide PCI Express 2.0 graphics slot
• Up to 8TB of internal storage with up to four Serial ATA 3Gb/s hard drives2
• Optional Mac Pro RAID Card providing hardware RAID levels 0, 1, 5, and 0+1
• Three full-length PCI Express 2.0 expansion slots for specialized cards
• Convenient front and rear I/O and dual Gigabit Ethernet ports for connecting a variety of devices
• Apple Keyboard with Numeric Keypad and Apple Mouse
• Bluetooth 2.1 + EDR
• Fully customizable with an innovative enclosure that supports future expansion

New iMacs

The new iMac is the ultimate all-in-one computer. Its Intel Core i3, i5, and i7 processors feature an advanced architecture and set new benchmarks for iMac performance. And fast discrete graphics processors now come standard in every iMac. The 21.5-inch and 27-inch widescreen displays are perfect for HD video, and the Apple Wireless Keyboard and Magic Mouse keep your desktop tidy.


• 21.5-inch display with 1920-by-1080 resolution; 27-inch display with 2560-by-1440 resolution
• Dual-core Intel Core i3 and i5 processors up to 3.6GHz
• Available quad-core Intel Core i5 and i7 processors up to 2.93GHz (27-inch model only)
• ATI Radeon HD 4670, ATI Radeon HD 5670, or ATI Radeon HD 5750 graphics
• Wireless Magic Mouse and Apple Wireless Keyboard
• Built-in iSight camera, stereo speakers, and microphone
• Built-in AirPort Extreme 802.11n Wi-Fi1 and Bluetooth 2.1 + EDR

Magic Trackpad

The new Magic Trackpad is the first Multi-Touch trackpad designed to work with your Mac desktop computer. It uses the same Multi-Touch technology you love on the MacBook Pro. And it supports a full set of gestures, giving you a whole new way to control and interact with what’s on your screen. Swiping through pages online feels just like flipping through pages in a book or magazine. And inertial scrolling makes moving up and down a page more natural than ever. Magic Trackpad connects to your Mac via Bluetooth wireless technology. Use it in place of a mouse or in conjunction with one on any Mac computer — even a notebook.

New 27″ LED Cinema Display

Connect your Mac with Mini DisplayPort to the LED Cinema Display for a panoramic viewing experience unlike any other. You get a huge 27-inch glossy widescreen display with a cinematic 16:9 aspect ratio and an astonishing 2560-by-1440 resolution. With 60 percent more pixels than the 24-inch LED Cinema Display, the 27-inch LED Cinema Display gives you even more room for all your windows and applications.
Unlike most displays that take time to warm up before they reach maximum brightness, an LED-backlit display is instantly on and uniformly bright. LED backlighting also gives you greater control over screen brightness. So you can tune the LED Cinema Display to suit the ambient light in even the dimmest room.

Written by Dana Stibolt

July 27th, 2010 at 5:31 pm

New MacMedics Testimonial

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We’d like to thank one of our loyal clients for posting this review:

“I’ve been dealing with Dana and his crew for over 10 years. All of my experiences have been excellent. I recently purchased another computer from them. Not only did they take time to determine exactly what applications and functionality I required, but went out of their way to assure I DID NOT purchase programming I did not require…thus saving me a considerable sum. When it comes to Mac…these are the only people I will deal with. Courteous, patient, informative, knowledgeable and honest…I couldn’t ask for better service‎”

We have many clients who have been coming to us for years. This client bought a G3 iMac from us over ten years ago for $1200, he ended up replacing it with a 21.5″ Intel iMac for $1199. I think he got his money’s worth out of the G3! The G3 iMac died, so he brought that by for us to recycle for him.

Written by Dana Stibolt

July 15th, 2010 at 8:42 am

The Apple Store Cant Upgrade Your Hard Drive. MacMedics Can!

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The Apple Store won’t upgrade your hard drive for you. But, MacMedics can, and we can do so either in or out of Apple warranty.

Here’s a common hard drive scenario that we help MacMedics clients with every day.

Your hard drive has failed, but you’d like to replace with a larger hard drive.

This makes perfect sense. Your MacBook with a 120 GB hard drive kicks the bucket, and in the process of replacing it, you’d like to upgrade it. MacMedics can help!

In Warranty: If your Mac is under warranty AND it’s hard drive fails, we can upgrade you to a larger capacity hard drive “under warranty”. All you do is pay for a new hard drive in the capacity of your choice.

Here’s how it happens:

1. We diagnose your computer’s hard drive as failed.
2. We order a new hard drive from Apple.
3. We install a new third party hard drive in the capacity of your choice.
4. We will install a new operating system on your new hard drive. (good time to upgrade your OS if you wish!)
5. You pay MacMedics for the cost of the new hard drive.
6. We send your old hard drive back to Apple.
7. We give you the Apple replacement hard drive to keep.

Your total cost: Just the price of a new hard drive, assuming we don’t also have to worry about or recover any of your data.

The free “original” size hard drive is yours to keep and you can sell it, keep it as a spare part, or use it to upgrade one of your other Macintosh computers.

Installing a new, large, faster, and more robust hard drive in your Macintosh does not void your AppleCare warranty. The only caveat that you have to keep in mind is that the Apple warranty WILL NOT cover the third party hard drive under Apple’s warranty. But if it should fail it is covered by a 1-year MacMedics warranty.

Out Of Warranty: If your Mac is out of warranty, we can also replace your hard drive with any size hard you would like. Most hard drive “upgrades” or “retirements” are done for our flat fee of $150 plus the cost of the hard drive. (Black or White original MacBooks are done for $99)

Obviously, if we have to recover your data from a failing hard drive, and provide other services in order to get your computer back in shape other charges may apply.

Here’s how it happens:

1. We diagnose your computer’s hard drive as failed.
2. You choose a new hard drive size and speed.
3. We install that new hard drive for you.
4. We clone your data from old hard drive to new hard drive
5. We test and run updates on your computer.

MacMedics keeps all popular hard drive sizes and speeds in stock at all times, so we can get you back on-line as quickly as possible.

This is just one more reason that MacMedics is often a better choice than trekking to your local Apple Store and dragging your iMac or Mac Pro through the mall.

MacMedics Frequently Asked Macintosh Service Questions: iMac Hard Drive Upgrades

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MacMedics Frequently Asked Macintosh Service Questions

What is the cost for upgrading an iMac hard drive through an Apple Authorized Service Provider?

In most cases if your current drive is healthy enough for a large data transfer, and your data is backed up, MacMedics can perform this popular service for $150 plus the cost of a hard drive. A new “top-quality” 1 Terabyte hard drive can be provided with a full three-year manufactures warranty for about $130 making the total procedure with a new 7200 RMP hard drive about $280. MacMedics offers a full 1-year “no-hassle” parts and labor warranty on hard drives that are purchased and installed by us.

Also, if your iMac is still covered by AppleCare, installing a new third party hard drive won’t void your warranty (if performed by MacMedics). Your extended warranty will still be in effect, but will NOT cover the new non-Apple hard drive.

Another scenario that comes up quite often at MacMedics is where an iMac that is under warranty and it’s hard drive has failed. We can still replace your hard drive under warranty AND also offer a new larger, faster third party hard drive. We just charge you for the hard drive upgrade, and the replacement hard drive supplied by Apple is given to you to keep.

Your old hard drive will be placed in a static bag and returned to you (if out of warranty). The old hard drive can serve as a rudimentary “snapshot in time” back up that can be given to friends or a family member to serve as an “off-site back up”.

Obviously if your current hard drive is sick, or your data is in jeopardy, labor costs can be higher. For situations where your data is NOT backed up and the health and security of the data is unknown, MacMedics can remove your hard drive without testing the machine, and perform our Tier-1 data recovery where we make a cold clone of your drive (if possible). Data recovery can be tricky and each case is different, so it’s not always possible to spell out all of the details and possibilities in advance. If the $99 data recovery fee is successful we will copy that data without further inspection or review to any computer or external hard drive if you’re NOT having your computer repaired. See our data recovery “Frequently Asked Questions” at this link for more details.

Don’t forget that if your iMac hard drive (or other Mac desktop) is more than three-years old, then MacMedics recommends a proactive hard drive retirement. See our website for more info.

Not near a MacMedics office? We do accept mail-in repairs! Just put your iMac in it’s original shipping box, and either send it via the carrier of your choice, or call/e-mail us and we’ll arrange to send you a pre-paid shipping label.

The Apple Store does not perform hard drive upgrades, they also can’t rescue data that may be at risk. Folks from all over the world send us their Macs need repairs. If your local Apple Authorized service options are limited, let us help you out. Just fill out this form, and send your iMac in!

More Macintosh Service & Repair accolades for MacMedics!

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One of our clients, Ric Phillips just posted the following on our Facebook Wall:

“MacMedics is the type of company every business should want to be like. Customer service is outstanding. Technical knowledge is over the top. Repairs and upgrades, in most cases, accomplished in 24 hours. And, let’s not forget the discount prices they offer their customers. Who wouldn’t want their Apple products in the gentle hands of MacMedics?

Hands down, MacMedics ROCKS over all other independent computer businesses.”

Thanks Ric! If you missed our post from a few days ago with some anonymous comments from AppleCare/MacMedics clients, you can catch that here. Also, be sure to catch our MacMedics Blog post that has had some comments along these same lines from one of our satisfied clients at Johns Hopkins.

MacMedics provides large scale institutional Macintosh service (both on-site and in-lab)

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Lots of schools, collages, and universities have discovered that MacMedics has really good institutional Macintosh service. We’ve been providing Mac service to places like MICA and Johns Hopkins for decades (how many Mac places can say that?). We’ve always focused on helping our clients and performing service for them as quickly as possible. Right now we’re fixing Macs for Prince George’s county schools and a university in a remote area of Pennsylvania that is not anywhere near a good Apple Authorized Service Provider. They have been shipping the units into us over the course of several weeks.

(BTW: If you work or goto school at JHU or MICA be sure to ask for your 10% MacMedics Macintosh service discount)

Nathan, one of our on-site techs in MacMedics Washington snapped this picture in our Lanham, Maryland Mac Lab of some of the machines we worked on waiting to go back into service. We kind of ran out of room, so these units are lined up in our conference room. Makes a cool shot with Bob Dylan and Amelia Earheart looking on. (we have a complete set of these posters BTW.)

Several months ago Apple asked us to help Washington DC public schools get about 50 eMacs serviced. Me and two other techs spent 2 full days on-site in DC replacing logic boards. It was a pretty impressive accomplishment. Notice how fast Charles’ hand is moving as he services this sick eMac.

If MacMedics can help you with your Macintosh service needs, you can rest assured that we’ve got the know-how and the manpower to get it done.

Written by Dana Stibolt

December 16th, 2008 at 10:25 pm