Stop by MacMedics Millersville and have your iPhone 3G or 3G S serviced while-you-wait, in about 10 minutes!

For $124.95 the expert techs at MacMedics will replace the entire top half of your iPhone 3G. This includes your glass/digitizer, home button, LCD, and frame. For $145.95 We’ll do the same for your iPhone 3G S. Don’t be fooled by “counterfeit” parts from the Internet. These parts are the real deal and carry our hassle-free 1-year warranty.

We still offer our “standard” same-day drop off iPhone 3G for $89.95 AND iPhone 3G S for 99.95 glass/digitizer service! Drop it off by 10:00 AM and we’ll have it done by 4:00 in most cases.

MacMedics only uses factory original parts and all repairs include a 1-year warranty.

Stop by anytime before 4:30 and we’ll fix your iPhone 3G or iPhone 3G S while-you-wait!

“Like” us on Facebook, while you are in the office dropping off your unit, and we’ll take $10 off your “while-you-wait” OR “same-day” iPhone repair.

Ask about our referral program! Refer 10 of your friends for iPhone, iPod, or Macintosh repairs, and we’ll refund your entire iPhone glass repair back to you via PayPal. We’ll give you a unique repair number when you have MacMedics fix your iPhone or iPod. Just post that number to your Facebook page or Twitter, and we’ll keep track of how many of your friends come in. If you refer 10 friends within 1-year of your repair, then we’ll send your repair fee back (just the repair fee and not shipping costs if you mailed your unit into us).

Fly-By-Night iPod-iPhone Repair Startups Can’t Keep Their Hands Off Off Our Images

I fancy myself to be a pretty good photographer, but I’m NOT winning any awards or anything like former MacMedic Evan Bishop (If you’re looking for a GREAT Professional Photographer in San Diego, CA, please do look him up). As an amateur photog, I take a fair amount of of the pictures here at MacMedics. One of my images has been repeatedly ripped off for use by other iPhone service firms.

Why do less scrupulous iPhone/iPod service concerns keep ripping this image off? Well, here’s the reason: In order to take a picture of the highly reflective iPhone (shooting directly at the iPhone glass), you have to jump through some hoops to get the cracks to show up in focus. We then “lightly” edited the image of the broken iPhone in Photoshop to show off the cracks and make the image really “ad worthy”. We actually put quite a bit of work into just this one picture!

There’s quite an abundance of these “Fly-By- Night” businesses operating in the dark, murky waters of the Internet. A favorite place to hang up a shingle seems to be on-line classified giant, Craigslist. In most of the postings I’ve seen, there’s no website and no physical address to visit. So in essence, you’re going to hire a guy off Craigslist, who’s not part of a long-term reputable business, and invite him to your house to fix your iPhone? You might as well just wander over to your closest open-air drug market to see if you can find some small electronics repair help. Okay I’m sure that some of these guys are just trying to break into the biz, but really folks, people have been killed by people they have hired from Craigslist (and other on-line classified ads services).

If the repair you have done has a problem, do you really think this guy will come back and re-fix the problem? Where are his parts coming from? Are they real deal or just “high copy” foreign counterfeit replacement parts that came from eBay?

In the long run, do you really want some guy who ripped off his advertising artwork from someone else working on your iPod or iPhone?

In the case mentioned in this Blog post, the Craigslist poster did not even bother to try and crop our logo out! I guess that might be good for us, as it’s advertising for MacMedics. Here’s a link to a large size picture of the Craigslist ad posting so you can get a close look at our logo.

Here’s a link to another instance of the SAME image being ripped off by someone else from a previous post about this topic from the MacMedics Blog.

MacMedics is well know for our award-winning Macintosh service & consulting, as well as our iPhone & iPod repair. So much so, that other firms offering similar services have ripped off our name, our look, and even our ads.

In the case listed below, the image used in our ad was a photo that we actually took in our office. believe it or not, it’s quite difficult to get a picture of an iPhone facing the camera straight on. The iPhone’s glass or lens reflects right back to the camera so getting a good shot was no easy task. In order to get the shot for this ad, we created our own “white box” to place the iPhone so we could get the best shot possible.

MacMedics holds a U.S. Government Trademark on the name “MacMedics”.

Here’s one of the more recent cases of someone ripping MacMedics off. In order to prevent unintentional promotion for the other business, the names and information have been blurred out to protect the not so innocent.

I did e-mail the firm that posted this ad, and while they offered no apology or explanation, they did change the ad so that our image was no longer in the ad. They also switched up the layout of the ad, so it no longer appears to be a direct rip off. For that, I thank them.

Update: 1/5/10

See all of our iPhone “Do-It-Yourself” warnings posts at this link. They have become some of the most popular posts on the MacMedics Blog because they are true. Check’ em out!

Update: 11/6/09

We are seeing more and more iPhones that have been damaged during do-it-yourself repairs. Folks, the videos you see on-line make it look very easy. There’s a reason for that, the companies that make these step-by-step videos on iPhone and iPod disassembly and repair are the same people that are selling all of the parts, tools, and supplies you need to perform the repairs. They want it to look as easy as possible and they often edit the video in their favor making it look like it’s easier then it really is and that it takes less time then it will take you. I can guarantee you that guy/gal in the video is NOT performing the repair you are watching for the FIRST time.

This blog post is a bit of rant, so if you’re already on the same page as me, and you think paying $20 to $30 plus parts cost, and getting low cost $10 return shipping via FedEx to have our MacMedics expert techs fix your iPhone right the first time, and you want to avoid the risk of trying it yourself then, just use this form. If you need us to e-mail you a pre-paid FedEx Express label we can do that too, and we’ll just add $20 onto your total repair. Questions? Just call us 1-866-MAC-MEDICS or Email us. 99% of the iPhones that reach us are fixed the same day the arrive, and we pack them back up and ship them back for next day FedEx delivery. If you’re local to the Baltimore-Washington DC area, then just drop your iPhone off in the morning (at our Millersville, Maryland office), and we’ll have it done by the end of the day!

If you need more convincing, then keep reading. I love to talk shop!

So you broke your glass on your iPhone, you look on-line and find what appears to be a reasonable price on the replacement part.

Here are some questions you NEED to consider BEFORE you pay for the parts.

1. Is it a real part, or is just a copy. If copies of the iPhone glass worked well, then I would offer them. I don’t and the reason is, they are terrible. Just like all of the other well made Apple products, the parts all fit together very tightly, so a cheap knock-off part is not going to have the same fit and finish as the real thing.

2. What’s the total price? Ok, so you’re buying the part. Something that weighs about an ounce, and they’re charging $5, $6, or $7 for shipping? That’s a rip off. If you have MacMedics repair your iPhone we offer $10 flat rate FedEx Ground , so you’ll have your phone soon day after we fix it. Want FedEx Express instead, No problem it’s usually about $20 total.

3. Do you have everything you need to perform the repair? You DO need correct tools, a “spudger”, and you need the correct supplies as well. When installing a new iPhone lens (the top glass) it needs to be correctly held into place. As you can see from the picture in this Blog post, people try all kinds of things including epoxy, Super Glue, and double-sided tape. This is not what you want to use. You need a laser cut adhesive strip that fits your iPhone model correctly.

4. What’s the warranty on the part you are planning on buying? Lots of people are selling parts on-line and on eBay, once they have your money and they’ve sold all of their parts that they got from who knows where, are they going to be around tomorrow to provide a warranty? Most likely not. MacMedics is a well established business founded in 1989, so we’ll be here if you have a problem with our repair. All of our iPhone repairs are backed by our 1-year no-hassle warranty.

4. Just like in the case mentioned below in the Blog post, people often break other parts of their iPhone when they try to service their unit on their own. If you make even one mistake, you could end up in a situation where you need two parts and that adds up very quickly. A common mistake is to crack the LCD while trying to remove the broken glass. (Like this guy!)

5. Do you have the right part? You can buy the iPhone glass WITHOUT the digitizer attached for about $10. This looks like a good plan, but separating the glass from the digitizer is nearly impossible and it’s just not worth the risk. With iPods more than iPhone, people that order their own parts often end up with the wrong item or the right part but for the wrong revision iPod or iPhone.

6. How much time will you have to wait in order to get the part you ordered or how long will you iPhone be away at some “basement repair center”. Seriously, you don’t want to have to wait for some guy who works at Pizza Hut come home from his day job in order to process your order or repair your iPhone and then ship out the order/repair when he feels like it. Plus, your time is valuable! For a first-timer doing this repair, figure about 2 hours. Plus you’ll need to be grounded for static (another expense and risk. Read the Blog post below).

Save yourself a whole bunch of hassle and just send your iPhone to MacMedics for repair. Yeah, it costs a little more, but what’s $30 to $40 more, when it can be repaired quickly, and efficiently with a 1-year warranty and free return shipping via FedEx Express.

If you’re ready to ship your iPhone to us, just use this form. If you need us to e-mail you a pre-paid FedEx Express label we can do that too, and we’ll just add $20 onto your total repair. Questions? Just call us 1-866-MAC-MEDICS or Email us

Here’s an iPhone 3G that a client brought to us today. He tried to do the repair himself and not only did he mess up the part he bought (new top glass for about $50), he also ruined the gasket that goes around the glass. Also, note the red arrows where he tried to use double sided foam tape to hold the glass/digitizer to the frame. This DID NOT work. We also discovered that he scratched the LCD, and he must have NOT been grounded for static, as the logic board was also ruined. Sadly, he’s going to be buying a new iPhone – This unit is toast. We’ve pointed this out before, but going the DIY route only saves you about $40. Don’t risk further damage or delays, just send it to MacMedics. We’ll get it done same day, and we’ll do it right. We’ve already performed this repair many, many times. See our Blog post for all of the details.

Don’t forget this. In this case the client went the DIY route, bought all the DIY parts, DIY supplies, paid the shipping on the DIY parts, then destroyed the DIY parts trying to use them, so he can’t get his money back (and they might not have been returnable in the first place depending on where they came from), AND he has to replace the iPhone. So figure if you bought all you need it’s going to be about $75, the parts get messed up in the attempt, and the phone gets toasted in the process. That’s about $500 if you can’t get a new iPhone subsidized by a new two-year contract. So add up all your time and hassle, plus $500 versus a MacMedics repair which is $109.99 with a 1-year warranty.

iPhone front glass/digitizer + spudger + adhesive kit = $75.84 Paying MacMedics $34.14 extra to do it right = priceless http://bit.ly/4Jszz

Thank you to our loyal MacMedics clients, who keep bringing us more iPhones to fix AND for telling their friends about us.

We’re finding that more and more iPhone users are just super, super dependent on their iPhones. Heavy duty users can’t even stand to leave their iPhone for same-day service (Usually only a few hours). So, to help the people that need a repaired iPhone 3G right now, we now offer Emergency While-You-Wait glass/digitizer service for the iPhone 3G (iPhone 3G S Emergency service is coming soon!)

Just bring your broken iPhone 3G into our Millersville Mac Lab and we’ll just install a new iPhone 3G top glass, digitizer, home button, and frame (all at once) for you in about 5 minutes. Maybe you’re catching a flight out of town (at nearby BWI), or you just need to get back to work right away, we’ll do it on the spot for you.

A nice side benefit, is folks that have both the common broken glass (the iPhone 3G lens) AND a broken LCD (the screen under the glass) and want their iPhone fixed on the spot can also have the repair done in about 5 minutes.

The price for this service is $199. with a 1-year warranty on the new part. Show us that you’re following MacMedics on Twitter or sign up for the MacMedics e-mail newsletter and we’ll knock off $10 this or any other iPhone, iPod, or Macintosh service!

Just give us a call at 1-866-MAC-MEDICS for more details.

MacMedics is pleased to announce that we are now performing all iPhone (first & second generation) and iPod touch repairs.

MacMedics will repair your 3G iPhone’s digitizer (the glass on the front of the unit) for $89.95.

Update 9/4/09: MacMedics is now also offering iPhone 3G S glass/digitizer repairs. Same deal as below for $99.95. MacMedics Facebook Fans get $10 off these prices (for a limited time).

Here’s what our service includes:

1. Same day service. Drop it off in the morning, and pick it up in the afternoon!

3. If send us your broken or sick iPhone to us, we’ll repair it return your iPhone via FedEx Overnight shipping for just $10. If needed, we can arrange to send you a pre-paid FedEx label as a PDF via e-mail, and you can securely pack and ship your phone to us for $10 extra ($20 round trip). If you live or work near our shop in Millersville, MD (5 minutes from BWI airport) you can drop it off in the morning and in most cases pick it up in the afternoon.

Having your iPhone repaired locally makes good sense, as you don’t have to worry about shipping it to the West Coast (or who knows where!) or when you’ll get your iPhone back. All MacMedics iPod & iPhone repairs are performed only in our Millersville, MD office. Of course, if you’re a MacMedics client or just someone that wants to ensure that your iPhone is being handled by a reputable Mac service firm, we are happy to accept iPhones that are mailed into our repair center. If you’d like us to e-mail you a FedEx label, just get in touch, and we’ll send one right over. We are going to be shooting for same day turn around for all iPhone glass repairs. You can drop your iPhone off in the morning, and we will likely have it done later that same day.

Apple iPhone 3G with cracked/shattered glass (digitizer)

Don’t forget that MacMedics also fixes all other types of iPods (including) the 4th gen Nano. We also specialize in difficult Macintosh repairs, like LCD replacements, MacBook and MacBook Pro hard drive upgrades (to 1 TB), liquid spill rescues, Mac & iPod data recovery, and logic board repairs at very competitive prices. All MacMedics hardware repairs are backed by our “no-hassle” 1-year MacMedics warranty. The Apple Store and most other service providers only offer a 90-day warranty.

As always, no appointments are necessary for all iPods, iPhone, and Macintosh repairs. Just walk in to speak to any of our expert Mac techs.

A number of MacMedics clients have asked if the Apple warranty or AppleCare will cover a broken iPhone screen. Sadly, no the Apple warranty is null and void if you drop the phone and break the digitizer or LCD. Same holds true for iPhones that have water damage. There are detectors inside the phone and at both the top (headphone jack) and the bottom (dock connector) that will turn pink to indicate when water has been present (from the factory, they are white in color).

There are also a number of 3G iPhone “glass” parts for sale on eBay and the Internet. They usually sell for about $20 or so. This part IS the glass for the front of the iPhone. The only problem is that there is no practical way to separate the working digitizer from the broken iPhone glass. The part we use is the glass with the digitizer already attached. This is really the best way to do this repair. Also, as a side note, all iPhones are very difficult to open without causing damage and the iPhone’s cables, screws, and parts inside the iPhone are TINY. We’ve already seen a number of phones that people have tried to fix on their own with unhappy results. Even if you can find the right part, that’s not counterfeit, or has flaws in the glass, you’re only going to save about $40 by doing the repair yourself. Bring it to us and let us take care of it for you. Don’t take my word for it, read this posting from Jay Garmon from TechRepublic. He did his own repair, and said he’d not do it again.

There’s a flurry of people all over the Internet offering iPhone and iPod repair services. We hear about them all the time, and we often have to “re-fix” items that have ALREADY been repaired once. We only use the parts we’d use for ourselves in our own repairs. We also are not afraid to spend an extra few dollars to get a iPod battery that’s actually pretty decent. Many of our iPod repairs include a free battery and all include free ground return shipping. Don’t get the run around from a guy that has to do his REAL job first, then work on your iPhone at night to make extra money. This IS what we do, and we love it! We’re also a REAL Mac repair shop, so come visit our Apple Certified technicians and we’ll help you figure out the best way to to get your Mac. iPhone, or iPod fixed for you.

Here's what the shop floor at MacMedics looks like.

About MacMedics:

Since 1989, MacMedics has offered its clients award-winning Apple sales, support and consulting to business, education and residential customers. The company offers a broad range of services including desktop computer set-up, maintenance and administration, system and network administration, consulting and technology planning, Internet service and hardware set-up and troubleshooting, onsite and in-store training, emergency response and preventative maintenance. MacMedics provides Apple Authorized sales and service to over 8500 clients from their three offices in Baltimore, Washington, and Philadelphia.

MacMedics is the oldest and largest Apple Authorized Value Added Reseller and Apple Authorized Service Provider in the Mid-Maryland area. Our headquarters in Millersville, MD is home to our award-winning Mac service center.

MacMedics’ Millersville, Maryland Apple Service Center is 5 minutes south of Baltimore-Washington International airport (BWI) and 1/10 of a mile from I-97. We are only 10 miles from Ft. Meade/NSA and just 1 mile from Severna Park and about 5 miles from Arnold.

Coming from the Apple Store in Annapolis, MD? http://tinyurl.com/cgzt4a

Coming from the Apple Store in Towson, MD? http://tinyurl.com/cbevvm

Coming from the Apple Store in Columbia, MD? http://tinyurl.com/cbftyl

Here’s an iPhone that we fixed recently. The damage is pretty bad, so look away:

After we replaced the glass and the LCD you can’t tell that this iPhone ever had a problem.