MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

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Archive for the ‘iPhone’ tag

A new 5-Star Review for an iPhone Data Recovery that we performed for just $99:

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A new 5-Star Review for an iPhone Data Recovery that we performed for just $99: “MacMedics is the best, Cody is amazing!!! My phone had water damage, and companies like ScreenSavers wanted $700+ to get my pictures off of it, which I could not afford. I was in tears, and then I drove past MacMedics. Cody recovered all my precious pictures and videos from my baby’s first year, priceless. Thank you to Cody, you have no idea how I thankful I am!!”

A note to anyone reading this: Not all data recoveries have a happy ending. We’ve seen the worst ones, like where photos of a loved one are lost forever. It’s SO easy to backup, so do that today! If you’re an iPhone user, the Apple iCloud backup service for iPhones is only .99 cents a month for 50GB or $2.99 for 250GB (which you can share with your whole family). I’m sure our happy customer would have paid that to protect her data. If you need help setting up a backup, just stop by any MacMedics office for free assistance. That goes for Macs too!

Written by Dana Stibolt

November 28th, 2017 at 8:08 pm

Apple refreshes the iPad line

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Apple refreshed the iPad lineup overnight last night. They discontinued the popular, low-end 9.7-inch iPad Air 2 and replaced it with a new entry-level unit, now referred to as just “iPad.” The specs remain close to those of the iPad Air 2, but the processor got a needed upgrade to the 64-bit A9. The price of the new iPad dropped in comparison to its predecessor, with the 32GB Wi-Fi model starting at $329 and the 32GB Wi-Fi and Cellular model going for $459

The iPad mini 2 was dropped from the iPad family as well. The iPad mini 4 with 128GB prices at $399 is now the only option in the iPad mini line. That’s a nice bonus, as the $399 price used to be for the 32GB version (which is no longer available).

Apple also made a few other small updates. The iPhone 7 and 7 Plus is now available in the (Product)RED aluminum finish, and the iPhone SE now has storage options of 32GB and 128GB, which is double the previous capacity.

MacMedics does have some iPad mini 2 32GB models in stock at reduced prices.

Written by Dana Stibolt

March 21st, 2017 at 10:30 am

Posted in Announcements,Apple

Tagged with , ,

New 5-Star Review for MacMedics: These guys are technology wizards!

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New 5-Star Review for MacMedics: Exceptional customer service and seemed to have performed a miracle to restore and back up my iPhone. These guys are technology wizards, and have been incredibly helpful to my whole family in repairing our Apple products. Highly recommend.

Written by Dana Stibolt

January 23rd, 2017 at 5:27 pm

Verizon Wireless & Apple Team Up to Deliver iPhone 4 on Verizon

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Verizon Wireless and Apple today announced that the iPhone 4 will be available on the Verizon Wireless network beginning on Thursday, February 10.

Apple has updated their website with info about Verizon and the iPhone.

Written by Dana Stibolt

January 11th, 2011 at 12:25 pm

Are You Behind In Your Podcast Subscriptions And Is Your iPhone Playing Your Podcast Too Fast?

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Are You Behind In Your Podcast Subscriptions?

As I prepared to work outside today, I figured I’d grab a few Podcasts I was behind in, and sync them to my iPhone.

It’s been awhile since I’ve listened to a few of them so I had to tell iTunes to download the latest episodes. It took me a second to remember how to tell iTunes to start downloading them again.

In order to trigger iTunes to give you this option, you have to click on the little round “Exclamation Mark” in the “Status Column”.

And Is Your iPhone Playing Your Podcast Too Fast?

So a grabbed the episodes that I wanted to hear and prepared to head outside to work in the yard. I clicked on the first episode, and it was playing a double the speed. I figured there must be a setting for this, and there is. It’s a new feature in iPhone 3.0 and it’s displayed in the “Scrubber Bar” which allows you to skip to any point in your Podcast. The control for the playback speed is all the way to the right and in direct sunlight I could not see it outside.

I looked on the Internet to see if this was a common settings issue or not. I did a quick search and found Apple’s guide for the playback controls on the iPhone website.

Written by Dana Stibolt

March 21st, 2010 at 12:47 pm

Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First

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Before you make an appointment for the Genius Bar, drive to the mall, find a parking spot, and then lug your iMac through the Annapolis Mall to get to the Apple Store, please consider supporting your local neighborhood Mac shop! We’ve been providing both Apple desktop and laptop repairs, service, and sales in the Annapolis area side 1989. While we’re an independent Apple sales, service, and consulting firm, MacMedics is an Apple Authorized Service Provider and Apple Authorized Value Added Reseller.

Need more convincing? Take a look at these comments that were sent to Apple from clients who we performed Apple Warranty or AppleCare service for recently:

The service was the best I have ever had on any product. Thanks!

Technician was helpful and provided additional information on a completely unrelated topic. It was a very good experience.

My experience with Mac Medics was amazing. I felt at ease leaving my MacBook in their hands.

Just want to say that Mac Medics offers the best quality service for your products

They were fantastic the service was quick the people were friendly and willing to answer all of my questions

I was extremely satisfied with the expertise and professionalism of Mac Medics I will not hesitate to use them in the future and I have already highly recommended them to my co workers for all of their Mac needs.

I could not be more happy with the combined service of Apple and Mac Medics. Mac Medics had it couriered to their location and I had it back on Tuesday after the Holiday. I mean serious who works this fast? While the rest of the country enjoyed their 3-day weekend somebody was working on my problem. My satisfaction is off of the charts and I have told many peers and coworkers this amazing story. Thanks again!!!!

Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First

Visit MacMedics in Millersville (near BWI airport) or Lanham, Maryland (near RT 50 & I-495) the next time you need Mac sales or service.

See our Blog post with all the details on why to come see MacMedics instead of trekking to the Apple Store. Clients that come to see us, often tell us they will never go back to the Apple Store for Macintosh sales OR service!

Or review this quick top 10 reasons here:

1. No appointment is needed: No need to call ahead when you’re ready to come visit MacMedics! Just walk in and our Apple Certified Techs will take great care of you.

2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.

3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case!

4. No lugging your iMac, Mac Pro, or G5 through the mall: Our front door is less then 10 steps from our parking lot.

5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 72 hours. Most repairs take less time, and if that’s the case then your Mac will be back to you even quicker! The majority of our Apple Warranty or AppleCare repairs are done in about 24 hours.

6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!

7. Need a new Mac? We’ve got them: Come pick out what Mac you want, and we’ll be happy to help with no sales hype! Best of all you don’ have to wait your turn.

8. Full Repair Services for iPhone & iPods: The Apple store might do a whole unit replacement for an exorbitant flat-fee, or offer a small discount for buying a new unit (and trading in your old iPod), MacMedics will fix just the problem your iPhone or iPod has, thus saving you money.

9. MacMedics CAN fix the stuff the Apple Store can’t or won’t: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Be it Liquid damage, a fried logic board, SuperDrive replacement, broken LCD or MacBook Pro glass, and severe Macintosh laptop case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!). ALL repairs are covered by our 1-year warranty.

10. The Apple Store Can’t Upgrade Your Hard Drive: MacMedics Can! See our new blog post from 1/30/10 to get all of the details. A common issue we help clients with here at MacMedics is “upgrading” or “retiring” a failed (or perfectly good) hard drive. What many people don’t know is that we can “upgrade” your computer to a larger size hard drive,(or a Solid State hard drive) even if your hard drive has failed under Apple warranty.

The MacMedics Blog is now formatted for your iPhone and iPod touch

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Trying to catch up on all the latest MacMedics and Macintosh service news just got a little easier. The MacMedics Blog is now formatted for easy reading on your iPhone or iPod touch.

Written by Dana Stibolt

December 19th, 2009 at 8:40 pm

MacMedics iPod, iPhone 3G & 3G S Service And Repairs Are Performed Same Day!

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MacMedics is an Apple Authorized Service Provider, and as such we service every item that Apple makes, including the iPhone, iPad, iPod, Apple Watch, and Apple TV. See http://www.macmedics.com/iphone for more info.

Some of the other Internet based firms that offer iPhone service and repair are now making a big deal out of how they now accept walk-in repairs, and that they also same day iPhone service. MacMedics has always offered same day iPhone and iPod service. Drop your sick iPhone or iPod off in the morning, and we’ll have it done by the end of the day (in almost every case).

Even if you send us your iPhone or iPod, we normally have it fixed and back on the FedEx truck the same day it arrives. If you need us to send you a pre-paid FedEx label, just e-mail us your name, address, and phone number, and we’ll e-mail you back a PDF of a label. We just add $10 onto your repair for this service.

Do you have a 3G iPhone and you’re in an extreme hurry? Well, MacMedics does offer the iPhone 3G “Apple” broken glass or LCD repair solution. We can replace the entire top half of your iPhone 3G while-you-wait in about 5 minutes. Same price as Apple, $199. If you become a MacMedics “fan” on Facebook, and we’ll knock $10 of any iPhone or iPod repair!

I recently updated my Blog post warning against Do-It-Yourself iPhone repairs. I’ve copied-n-pasted a teaser below for your reading enjoyment. If you care to read the updated post, you can find it here!

We are seeing more and more iPhones that have been damaged during do-it-yourself repairs. Folks, the videos you see on-line make it look very easy. There’s a reason for that, the companies that make these step-by-step videos on iPhone and iPod disassembly and repair are the same people that are selling all of the parts, tools, and supplies you need to perform the repairs. They want it to look as easy as possible and they often edit the video in their favor making it look like it’s easier then it really is and that it takes less time then it will take you. I can guarantee you that guy/gal in the video is NOT performing the repair you are watching for the FIRST time.

This blog post is a bit of rant, so if you’re already on the same page as me, and you think paying $20 to $30 plus parts cost, and getting FREE return shipping via FedEx to have my guys fix your iPhone right the first time, and you want to avoid the risk of trying it yourself then, just use this form. If you need us to e-mail you a pre-paid FedEx Express label we can do that too, and we’ll just add $10 onto your total repair. Questions? Just call us 1-866-MAC-MEDICS or Email us. 99% of the iPhones that reach us are fixed the same day the arrive, and we pack them back up and ship them back for next day FedEx delivery. If you’re local to the Baltimore-Washington DC area, then just drop your iPhone off in the morning, and we’ll have it done by the end of the day!

If you need more convincing, then keep reading.

Written by Dana Stibolt

November 8th, 2009 at 11:54 am

More on Do-It-Yourself iPhone repairs and cheap iPhone/iPod parts from the Internet

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MacMedics is an Apple Authorized Service Provider, and as such we service every item that Apple makes, including the iPhone, iPad, iPod, Apple Watch, and Apple TV. See http://www.macmedics.com/iphone for more info.

Update: 8/29/10

With the iPhone 4 out now, this post is more important than ever. Here’s a few things you need to know:

1. The iPhone 4 is like the original iPhone 2G. The glass, LCD, and digitizer all all fused into one piece. What does this mean for repairs? It means that if you buy iPhone 4 “glass” from eBay or Craigslist, it’s totally useless. You simply can’t install just the glass on an iPhone 4.

2. The iPhone 4 is more advanced than ever, and it’s not quick job to swap the glass and LCD. There are lots of small and different sized screws, and the iPhone is built upside down (just like the Uni-Body MacBooks). In order to even get to the broken glass, the entire iPhone needs to be taken apart. The last part to be removed is the glass, so there
are lots of layers and little parts.

3. Is the place you’re taking your iPhone to be repaired an experienced repair shop? Are they using a static safe work bench to take your iPhone apart in? That guy at the mall or the one working out of the back of van is most likely not.

Update: 1/5/10

See all of our iPhone “Do-It-Yourself” warnings posts at this link. They have become some of the most popular posts on the MacMedics Blog because they are true. Check’ em out!

So we’ve been over this before, but well meaning folks are still trying the Do-It-Yourself route on iPhones.

By our calculations you might save about $40 by doing the repair on your own, when trying to fix an iPhone 3G. If you make a mistake it’s going to be more. Also, if you’re considering this route, be sure to factor in all the costs.

1. Parts (are they real or copies?)

2. Shipping (How much will it cost to get them to you, do you have to pay to send them back if they are the wrong ones or defective?)

3. Tools (Does the part include the right tool?)

4. Supplies (Does the part contain all the supplies needed to install it?)

5. Time (How much time will it take for you to compete the repair? If the repair goes wrong how much time will it take for you get your iPhone back on it’s feet again?

6. Warranty on parts (Are the parts guaranteed, or did they come from an anonymous seller on eBay?)

7. What’s the risk factor of doing a complex iPhone repair you’ve never done before.

The people that sell the parts are often the same people that make the step-by-step videos. Yes! it looks easy on video, because they edit out all the re-tries to remove the broken glass, the part where they get cut, and where they crack the LCD and/or destroy the iPhone’s frame.

When you take apart an iPhone the first few times, you’re going to mess something up. We know because we’ve seen the end results. Even if you bail on your DIY repair and come to us, our service might end up costing more if we have to un-do a previous repair attempt. MacMedics has performed the iPhone 3G and iPhone 3G S screen/lens/glass/digitizer repair thousands of times, so we know what we’re doing, and we can do it fast!

We had to share this e-mail and photos with you. The names have been removed to protect the innocent.

“Hi, I wanted to contact you to find out if you can help me fix my iPhone 2g.

The glass of the phone got cracked, and mistakenly, I bought the parts and tried to fix it myself. Unfortunately, as you can see on the pictures I am sending attached, I ended up with a bunch of screws, battery, hard drive and other internal parts of the iPhone. I also bought a blue black part to change the original one, which was way too scratched and old.

I have every single piece with me and would like to know if you guys accept phones in this situation, I would like to know how much it would cost me to have it fixed.

Thank you.”

See this photo in a large size

Needless to say, this iPhone is likely beyond our help. As this is really bad and it does not appear to be disassembled in a static safe workspace to boot.

Here’s our current iPhone and iPod price list. Click on it to see it large size.

Written by Dana Stibolt

October 18th, 2009 at 6:47 pm

Stop! Before You Make A Trip To The Towson Apple Store, See This Checklist First

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Before you make an appointment, drive to the mall, find a parking spot, and then lug your Mac through the Towson Town Center to get to the Towson Apple Store, please consider supporting your local neighborhood Mac shop! Visit MacMedics in Millersville (near BWI airport) the next time you need Apple Authorized Mac sales or service.

See our Blog post with all the details on why to come see MacMedics instead of trekking to the Apple Store. Clients that come to see us, often tell us they will never go back to the Apple Store for Macintosh sales OR service!

Or review this quick top 11 reasons here:

1. No appointment is needed: No need to call ahead when you’re ready to come visit MacMedics! Just walk in and our Apple Certified Techs will take great care of you.

2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.

3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case!

4. No lugging your iMac, Mac Pro, or G5 through the mall: Our front door is less then 10 steps from our parking lot.

5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 72 hours. Most repairs take less time, and if that’s the case then your Mac will be back to you even quicker! The majority of our Apple Warranty or AppleCare repairs are done in about 24 hours.

6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!

7. Need a new Mac? We’ve got them: Come pick out what Mac you want, and we’ll be happy to help with no sales hype! Best of all you don’ have to wait your turn.

8. Full Repair Services for iPhone & iPods: The Apple store might do a whole unit replacement for an exorbitant flat-fee, or offer a small discount for buying a new unit (and trading in your old iPod), MacMedics will fix just the problem your iPhone or iPod has, thus saving you money.

9. Same day service for iPods & iPhones: In most cases if you drop off your iPod or iPhone in the morning, we’ll have it done later that same day!

10. MacMedics CAN fix the stuff the Apple Store can’t or won’t: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Be it Liquid damage, a fried logic board, SuperDrive replacement, broken LCD or MacBook Pro glass, and severe Macintosh laptop case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!). ALL repairs are covered by our 1-year warranty.

11. The Apple Store Can’t Upgrade Your Hard Drive: MacMedics Can! See our new blog post from 1/30/10 to get all of the details. A common issue we help clients with here at MacMedics is “upgrading” or “retiring” a failed (or perfectly good) hard drive. What many people don’t know is that we can “upgrade” your computer to a larger size hard drive, even if your hard drive has failed under Apple warranty.