Archive for the ‘Lanham’ tag
Once Again, MacMedics To The Data Recovery Rescue
A new client in our Washington DC office, brought us a MacBook that had a dying hard drive. He needed the data, so Mike H, one of the talented MacMedics in Lanham was able to recover it all.
Folks, this would be so much easier if everyone had data back ups. I promise you that even without countless “Data Recovery” cases coming in every day, we’ll still be able to stay in business. If you don’t have a tested, working, and automatic backup working for, it’s TIME to get one. We can help if you need guidance.
If you have a back up, then test it, and please consider a clone back up and an off-site back up to boot. You can never have TOO MANY back ups.
Our client in Washington DC sent this:
“Dear Mr Stibolt
I want to let you know that I received excellent service from Mike at your DC location near Bowie, Maryland. My MacBook was very ‘sick’ and Mike helped repair it, and save my data
I will surely recommend MacMedics to friends and family…
Best regards,
Steven S.”
Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First
Before you make an appointment for the Genius Bar, drive to the mall, find a parking spot, and then lug your Mac through the Annapolis Mall to get to the Apple Store, please consider supporting your local neighborhood Mac shop!
Need more convincing? Take a look at these comments that were sent to Apple from clients who we performed Apple Warranty or AppleCare service for recently:
The service was the best I have ever had on any product. Thanks!
Technician was helpful and provided additional information on a completely unrelated topic. It was a very good experience.
My experience with Mac Medics was amazing. I felt at ease leaving my MacBook in their hands.
Just want to say that Mac Medics offers the best quality service for your products
They were fantastic the service was quick the people were friendly and willing to answer all of my questions
I was extremely satisfied with the expertise and professionalism of Mac Medics I will not hesitate to use them in the future and I have already highly recommended them to my co workers for all of their Mac needs.
I could not be more happy with the combined service of Apple and Mac Medics. Mac Medics had it couriered to their location and I had it back on Tuesday after the Holiday. I mean serious who works this fast? While the rest of the country enjoyed their 3-day weekend somebody was working on my problem. My satisfaction is off of the charts and I have told many peers and coworkers this amazing story. Thanks again!!!!
Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First
Visit MacMedics in Millersville (near BWI airport) or Lanham, Maryland (near RT 50 & I-495) the next time you need Mac sales or service.
See our Blog post with all the details on why to come see MacMedics instead of trekking to the Apple Store. Clients that come to see us, often tell us they will never go back to the Apple Store for Macintosh sales OR service!
Or review this quick top 11 reasons here:
1. No appointment is needed: No need to call ahead when you’re ready to come visit MacMedics! Just walk in and our Apple Certified Techs will take great care of you.
2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.
3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case!
4. No lugging your iMac, Mac Pro, or G5 through the mall: Our front door is less then 10 steps from our parking lot.
5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 72 hours. Most repairs take less time, and if that’s the case then your Mac will be back to you even quicker! The majority of our Apple Warranty or AppleCare repairs are done in about 24 hours.
6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!
7. Need a new Mac? We’ve got them: Come pick out what Mac you want, and we’ll be happy to help with no sales hype! Best of all you don’ have to wait your turn.
8. Full Repair Services for iPhone & iPods: The Apple store might do a whole unit replacement for an exorbitant flat-fee, or offer a small discount for buying a new unit (and trading in your old iPod), MacMedics will fix just the problem your iPhone or iPod has, thus saving you money.
9. Same day service for iPods & iPhones: In most cases if you drop off your iPod or iPhone in the morning, we’ll have it done later that same day!
10. MacMedics CAN fix the stuff the Apple Store can’t or won’t: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Be it Liquid damage, a fried logic board, SuperDrive replacement, broken LCD or MacBook Pro glass, and severe Macintosh laptop case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!). ALL repairs are covered by our 1-year warranty.
11. The Apple Store Can’t Upgrade Your Hard Drive: MacMedics Can! See our new blog post from 1/30/10 to get all of the details. A common issue we help clients with here at MacMedics is “upgrading” or “retiring” a failed (or perfectly good) hard drive. What many people don’t know is that we can “upgrade” your computer to a larger size hard drive, even if your hard drive has failed under Apple warranty.
More client accolades for MacMedics Washington DC
One of our MacMedics Washington DC clients just submitted this review for MacMedics:
“My Procedure: Installs of 8GB RAM and a 500GB hard drive in a MacBook Pro 13″ about a month ago.
Comments: Wow, this system has been flying since the upgrades! I run Parallels with Windows 7, 64-bit, in Crystal Mode. Even with Word, Excel, Powerpoint, OneNote, Visio, and Project running in Windows (which is a pretty heavy load), the experience is incredible.
I looked one day and found that I had started about 20 programs between the Mac environment and the Windows environment without a problem. Before the upgrades, both environments were sluggish and jerky, with just a few programs running in each. Now that each has 4GB RAM allocated, they both are wonderful!
I have set up Parallels to start the Windows environment when booting the Mac and just leave Parallels running. I’ve had no problems with speed or crashes in either the OS X environment or in the Windows environment.
MacMedics in Lanham, Maryland did an excellent upgrade. They were fast (I got the system back the next day) and quite reasonably priced for what I got.
I highly recommend you visit them for anything Apple-related!”
Floyd W.
Glenn Dale, MD
Protected: Top Ten Reason Not To Wait In Line At The Apple Store. Come Visit MacMedics Instead!
MacBook Air gets slammed into user by an airbag in car accident
Before Mac Repair: MacBook Air with warped LCD and screen back (and cool fake desktop picture).
Before Mac Repair: With MacBook Air display assembly detached from computer.
After Mac Repair: After damaged Apple MacBook Air was successfully repaired. The display assembly was the only service part we needed in order to complete the repair.
Well, the unusual Macintosh repair and services cases never seem to stop. Just after we rescued 2.2 MBs off a 20 year old Mac IIci, and thought we’d be back to normal Mac repairs and service, this fascinating case showed up in the lab today. We’re pretty sure that out of all of the cases that came to our Millersville repair center today this one takes the cake.
So this nice fellow with a really sore chest brought this crumpled MacBook Air by MacMedics today (he’s okay by the way!). This MacBook Air was involved in a pretty serious car accident. The client who brought it to us was in the passenger seat with the MacBook Air on his lap, when he was suddenly in a serious car accident.
The bent screen housing and the warped LCD where caused when the open MacBook Air on his lap was “piledriven” right into his chest by the deploying air bag. (I never thought I would be writing this to an insurance company).
Needless to say, this MacBook Air is super smashed! Best of all is the amazing black and white “desktop picture” of a majestic mountain that was left behind as memento of the accident.
We’ve just started our work on the unit, but despite being slammed into it’s users chest the unit seem to still work.
BTW: If your MacBook Air just has a broken LCD, MacMedics can help! Just drop it off or mail it in using this form.
We’ll keep our Blog readers posted on what we find out about this “smashed” MacBook Air. Enjoy the video!
Update 7/15/09: The display assembly was the only service part we needed in order to complete the repair. The MacBook Air was fine other wise and passes ALL Apple service diagnostics. There was no other case damage to the unit, other than the “taco” shaped LCD.
Thanks to the following for the mentions:
