While MacMedics has made a name for ourselves in the Macintosh consulting and service community by providing thoughtful and well planned solutions, our expertise is not limited to just Macs, or even computers.

When one of our customers asked us if his video security system would work with his Macintosh computer systems, we dived right in. We asked for a system to be shipped to us, we set it up and reported back on our findings.

The verdict: This system was not right for him, or his needs.

When this same customer started having problems with his over one mile of underground video, telephone, and data cables, a quote was requested for a fiber optic solution.

We were asked to look at the quote, and when it looked too high, we started calling our connections in the Baltimore tech community. We coordinated a new proposal from a diffrent cabliing vendor at no cost to the customer. When the dust had cleared and the project had been properly specified, and re-quoted, our consulting and examination of the project ended up saving this customer about $40,000!

We don’t tolerate wasteful spending, and when we see a problem, Macintosh or otherwise, we’ll point it out to you, and document it in our written report.

If your last consulting project got left unfinished, or if your consultant was more used to removing spyware from Windows machines, then MacMedics is the company you need to call. Better sooner than later.

If you want to talk to someone who can help right now, give us a call on one of our Macintosh Service hotlines or e-mail us.

MacMedics Frequently Asked Macintosh Service Questions: Snow Leopard Installation

Do I need to to back up before installing Snow Leopard?

In a word YES! Whenever you run a minor or major software update, you DO need to have your data backed up (and be sure to have that back up tested as well!).

Time and time again we have clients come in with a major hard drive problem right after they have tried to upgrade their Mac OS.

Run Time Machine BEFORE you run that installer. If you are not on Leopard or Snow Leopard, run a program like SuperDuper to make a clone of your hard drive before you perform your upgrade. Even if you have a Time Machine back up, I highly suggest you have a fresh clone of your hard drive on standby whenever you’re running a major Apple software upgrade. This way if something goes wrong, you have a bootable copy of all of your data. Nice thing about a clone vs. Time Machine is you can boot off it and TEST it BEFORE you run a major upgrade. This way if something goes wrong you can get right back to work by booting off the clone.

Never run an Apple software update when you’re on deadline or have a major project due. Updates should always be performed when you’re not under the gun.

Should I unplug my external backup when installing Snow Leopard?

Yes. In fact MacMedics recommends that all USB and FireWire devices (except your keyboard and mouse) should be unplugged before you run the Snow Leopard installer. That holds true for any software update or upgrade as well.

See our full Snow Leopard upgrade Blog post with all the things you should consider here.

If you’re a creative professional working for an ad agency, graphic design or photography studio with Apple Macintosh computers in the Philadelphia Metro, South New Jersey, or Wilmington, Delaware areas, we’d love to help you.

We’re MacMedics Philadelphia, and as Apple Authorized Service Providers and Apple Authorized Value Added Resellers, MacMedics Philadelphia has what it takes to solve your Mac IT problems. We’ve been providing Macintosh Solution to Creative Professionals since 1989.

We’re here to provide the very best Macintosh Service and Consulting available, and we don’t require contracts or any other type of future commitments in order to receive very efficient and fast Macintosh service.

MacMedics brings the kind of technical and management capabilities that you would expect from a full-time IT professional — without the expense of a full-time professional. We don’t take sick days and we’re always just a phone call or e-mail away. We also offer remote desktop and telephone technical support.

If you’re not 100% happy with your current Mac Tech or Consultant, 2010 might be a great time to make the switch to MacMedics. Please call MacMedics for your free on-site Environmental Assessment. We would be delighted to give you a free second opinion on your Mac network or server installation. Please see our previous Blog post on topic.