MacMedics Macintosh Service & Consulting Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Macintosh’ tag

Old school Macs or new school Macs, we can fix them!

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Well you never know what’s going to come through the door at the MacMedics Mac Lab. Today a PowerMac 6500 came in for some work. As you can see it’s sitting right next to a new Uni-body MacBook. New or old we can handle it. SCSI to SATA we’ve got you covered. Got an old Mac with some forgotten data on it? We can help! Bring it in and we’ll burn it to a DVD for you.

Written by Dana Stibolt

November 18th, 2008 at 9:54 pm

MacMedics seeks On-Site Macintosh Engineer/Wizard

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Are you looking for a new Macintosh job in the Baltimore, MD or Washington, DC area? Are you stuck in a cubicle support job with little to no Mac excitement? Do you love fixing Macs? How about helping people who use their Macs for professional graphic design? Do you still have all of your old Macs networked together and bound to active directory in your basement? Did you hard-wire your iPod directly into the dashboard of your car? Do you have an iPod for every occasion? Were you the first person in line at the Apple store when Leopard was released? Do you regularly stump the folks at the Apple Genius bar? Do you have an Apple tattoo? Does your Macintosh start your coffee maker full of organic, free trade brew in the morning with the help of Apple’s Automator? If this sounds like your modus operandi, then we’d love to hear from you!

MacMedics, an award-winning, well established and respected regional Macintosh consulting and service company, with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh engineers to join our Baltimore, MD and Washington, DC service and support teams. As a MacMedics Macintosh Consultant/Engineer, you will be directly involved in providing and recommending Macintosh service and support for our thousands of on-site Macintosh clients. Some of the markets we service are; graphic design freelancers, small graphic design studios, large scale advertising agencies, in-house advertising departments, commercial printers, colleges, universities, as well as federal, state, and local government agencies. MacMedics is an Apple Authorized Service Provider and Apple Authorized Reseller with deep roots in the Macintosh community in the Mid-Atlantic area.

The functions of this position would include: on-site Macintosh hardware and software consulting and troubleshooting, networking, cross platform integration, and backup & server configuration. Qualified individuals must have EXTENSIVE knowledge of Mac OS X (OS 9 is helpful too!) and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Experience with Quark, Photoshop, InDesign, and font management is absolutely essential!

A strong compensation package with quarterly performance incentives, a Macintosh MacBook computer, company paid high-speed Internet access and Apple iPhone (with plan) are all provided. Other valuable benefits such as company paid Apple and Adobe technical training and certification; low-cost heath/dental insurance and a 401k plan with matching are also included.

If you’re interested in being part of a well-established consulting company and making new and exciting and things happen, you’ll love working with MacMedics! Our service team members are focused on helping our customers and doing whatever it takes to do so. If you’re being held back, finding yourself doing more Windows work that you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

If you’re a current or former Apple Store Genius and you’re investigating on how to take your Macintosh support career to the next level, we’d love to talk to you. We offer a wide range of different types of Macintosh work (hardware, software, servers, iPods, iPhones, back up systems, large storage devices, Xsan, and data recovery) without the crazy retail hours, or having to eat in the mall everyday.

http://www.macmedics.com/jobs

Written by Dana Stibolt

October 11th, 2008 at 8:05 pm

Is your data lost or in “limbo”?

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When it comes to Macintosh Data Recovery, the first step is to find out if the data is “lost” or just in “limbo”. If your data is missing and you’re looking for answers, we strongly encourage you to bring your situation into MacMedics. If you send your hard drive away for data recovery, chances are you’ll end up paying data recovery prices for a drive that’s just in “limbo”. Read our latest testimonial from Meaghan S. that tells just such a story.

Written by Dana Stibolt

August 24th, 2008 at 1:42 pm

MacBook from Iraq

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Here’s two pictures of another MacBook sent into MacMedics from Iraq. Our last Iraq MacBook was a big success, as we were able to save the data and replace the hard drive in short order. You can read about that data recovery case here: http://www.macmedics.com/testimonials.htm

Sadly, in this case the hard drive was toast. We could not do anything with it. So I imagine it’s off for a clean room recovery.

I wanted to share these two pictures as it shows how dusty and dirty the environment in Iraq must be. If you look at the MacBook screen, you’ll see what looks like a reflection of the keyboard, it’s not a reflection. It’s super fine Iraq dust. Notice the spot in the middle with the finger print where the dust has been wiped off.

 

Written by Dana Stibolt

August 15th, 2008 at 2:46 pm

Data Recovery and Apple’s warranty

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Just a quick reminder about data recovery and Apple’s warranty. If you need your data off your hard drive and you are also under warranty, your best choice is to waive your Apple warranty on your hard drive and buy a new drive instead. I just had to tell a friend of one of our clients that once Apple replaces your drive (or MacMedics) that “dead” hard drive HAS to be sent back to Apple. Once it’s been sent in to exchange your warranty drive it’s gone forever. It’s NOT worth trying to get a free hard drive and weaving in and out of the Apple store trying to get your drive back.

In some cases a better choice is to buy a new drive, install it and get back to work on your computer while the recovery is under way. If your drive DOES NOT need to be opened, you can still get it replaced under the Apple warranty after the fact. You can then swap the drives back or just leave the newer, more robust drive in place, and keep the Apple replacement drive as a back up, or have it swapped at a later date.

See more at: http://www.macmedics.com/recovery.htm

Written by Dana Stibolt

August 15th, 2008 at 12:37 pm

Posted in Data Recovery

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MacMedics is an Apple Authorized Reseller & Service Provider

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Maybe you’re tired of waiting in line for Macintosh service. Perhaps you’ve grown weary of the “service” advice that just tells you just to buy a new Mac without a full investigation into your existing problem. Is dragging your 24” iMac or MacPro though the Mall for warranty service not your idea of a good time? Is it that you just can’t get the folks who sold you your Macintosh to return your phone calls or e-mails? Maybe it’s time for a change?

MacMedics can help! Nobody wants the run around when it comes to something as important as your Mac and the service that you need. MacMedics understands that fact, and we work hard to deliver compassionate Macintosh service and sales better than anyone else. We’ve been doing so for over 19 years. When you work with us, you can expect to our award-winning Macintosh service and advice with no spin. If your Mac is a good candidate for service, we’ll let you know. If it’s time to retire an older unit, we’ll be sure to tell you. As both an Apple Authorized Service Provider and an Apple Authorized Reseller we’re uniquely positioned to counsel you regarding any Apple Macintosh problem you have. No appointment is needed when you’re coming to visit our Mac Lab in either Millersville, MD or Lanham, MD.

Next time you need some good old fashioned Mac help, give a call or send us an e-mail and we’ll jump right on it! 1-866-MAC-MEDICS or http://www.macmedics.com

Written by Dana Stibolt

August 15th, 2008 at 10:28 am

Always back up your data!!!

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A New Year is a great time to turn over a new leaf. Many folks make resolutions to eat better, exercise more, and generally take better care of themselves. We hear you; our resolution is to drink less coffee. The point here is don’t forget your computer when making plans for the New Year. Nothing breaks our heart more than to tell someone that his or her data is gone. If you don’t have a back up in place now, this is great time to get one. It does not have to be expensive, complicated, or hard to understand. Simple fact is that hard drives die, it’s not a matter of if, and it’s a matter of when. When your drive checks out, make sure your precious data is backed up. We can install an extra hard drive so you can always ensure your data is in two places for as little as $99. Having a simple automated back up is great way to go, but you can take simple steps on your own as well. For example, when you import photos into iPhoto take the time to turn around and burn that data right to a CD-ROM right then and there. Don’t wait for enough photos to accumulate so you can fill a CD. Media is cheap, and isn’t it worth a dollar to make sure you have your photos backed up. While you’re at it take a moment to back up your e-mail data to a DVD or CD. It’s even helpful just to duplicate your e-mail data and move it to another part of your hard drive. E-mail data is frequently corrupted and often overlooked as data that is important and needed to be included in your everyday back up.

Check out our webpage at http://www.HardDrivesDie.com for more info. Check it now and take steps to prevent data loss!

Written by Dana Stibolt

February 10th, 2007 at 1:44 pm