MacMedics Macintosh Service, Consulting, & Sales For Baltimore, Washington DC, & Philadelphia Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Macintosh’ tag

MacMedics is the Premier Sponsor for The Baltimore Production Club’s ANNUAL PRODUCTION SHOWCASE

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MacMedics is the Premier Sponsor for The Baltimore Production Club’s ANNUAL PRODUCTION SHOWCASE (That’s Paper Show for you folks that have been watching the show back in the early days) on March 28th 5:30 to 8:30 at Martin’s West. See the TV Commercial below and buy tickets here!

We’ll have a great selection of MacMedics SWAG that you can’t buy on TV!

Written by Dana Stibolt

March 14th, 2013 at 6:43 pm

The Production Club Of Baltimore’s 18th Annual Production Show, Sponsored By MacMedics

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MacMedics is proud to be a title sponsor of The Production Club of Baltimore’s 18th Annual Production Show!

The Production Club of Baltimore presents the 18th Annual Production Show
This year, The Production Club of Baltimore takes you deep into a new frontier “ProductoCon A Look Into the Future of Production”. Join the area’s design, marketing and production professionals, as we revel, gawk and gasp at the newest product lines, services and techniques.

Thursday March 29th, 2012
5:30- 8:30 PM

Martin’s West
6817 Dogwood Rd.
Woodlawn, MD 21244

Enjoy great food, beer, wine and free parking

PCB Members Free/ Non-Members $25.00

Click here to register:

Written by Dana Stibolt

March 4th, 2012 at 3:53 pm

Hurricane Earl Is Coming: This Would Be An Excellent Time To Purchase, Check, Or Upgrade Your Back Up Plan

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While Hurricane Earl will most likely spare the Mid-Atlantic area (MacMedics territory), it will hit somewhere and it will destroy some data in some way.

Here in the Mid-Atlantic area, MacMedics clients and friends should un-plug their computer and remove and store back up hard drives in a dry place if you’re not going to be around when the rain and wind hits us.

Power surges via power lines and lightning hits via Comcast’s network seem to be the leading cause of damages to our client’s Macintosh computers.

This might also be a good time to enhance your back up plan by adding an off-site back up. MacMedics is now a Mozy partner, so click here if you’d like to sign up for that.

For our friends north of the Mid-Atlantic, MacMedics recommends that you back up your hard drive via a “clone” use Super Duper or Carbon Copy Cloner, as that way you can “test” your back up to insure you have a good, bootable copy.

Take that back up put it in a Ziploc bag and have it ready to go with you, if you should need to evacuate. Also, hurricanes bring the rain with them, so plan ahead to protect your computer AND your back up. If you have to leave, put a garbage bag over your computer. If you have a light roof leak, that might be enough to save your computer.

The important thing is to PLAN AHEAD. Your back up is not complete if it’s not:

1. Automatic
2. Redundant
3. Off-Site

We have tons of posts on Time Machine and we even have a free White Paper on it If you’d like a copy, let us know. If you’re not using an automatic backup, your data is at risk!

P.S. If you are going to be where the hurricane is, then you DO need to go get a Ziploc bag right now, and put it with your iPhone. That way if you get caught outside or you’re checking out the surf at the beach, your iPhone is protected. Take my word for it, and you’ll thank me later!!

Stop! Before You Make A Trip To The Towson Apple Store, See This Checklist First

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Before you make an appointment, drive to the mall, find a parking spot, and then lug your Mac through the Towson Town Center to get to the Towson Apple Store, please consider supporting your local neighborhood Mac shop! Visit MacMedics in Millersville (near BWI airport) the next time you need Apple Authorized Mac sales or service.

See our Blog post with all the details on why to come see MacMedics instead of trekking to the Apple Store. Clients that come to see us, often tell us they will never go back to the Apple Store for Macintosh sales OR service!

Or review this quick top 11 reasons here:

1. No appointment is needed: No need to call ahead when you’re ready to come visit MacMedics! Just walk in and our Apple Certified Techs will take great care of you.

2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.

3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case!

4. No lugging your iMac, Mac Pro, or G5 through the mall: Our front door is less then 10 steps from our parking lot.

5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 72 hours. Most repairs take less time, and if that’s the case then your Mac will be back to you even quicker! The majority of our Apple Warranty or AppleCare repairs are done in about 24 hours.

6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!

7. Need a new Mac? We’ve got them: Come pick out what Mac you want, and we’ll be happy to help with no sales hype! Best of all you don’ have to wait your turn.

8. Full Repair Services for iPhone & iPods: The Apple store might do a whole unit replacement for an exorbitant flat-fee, or offer a small discount for buying a new unit (and trading in your old iPod), MacMedics will fix just the problem your iPhone or iPod has, thus saving you money.

9. Same day service for iPods & iPhones: In most cases if you drop off your iPod or iPhone in the morning, we’ll have it done later that same day!

10. MacMedics CAN fix the stuff the Apple Store can’t or won’t: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Be it Liquid damage, a fried logic board, SuperDrive replacement, broken LCD or MacBook Pro glass, and severe Macintosh laptop case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!). ALL repairs are covered by our 1-year warranty.

11. The Apple Store Can’t Upgrade Your Hard Drive: MacMedics Can! See our new blog post from 1/30/10 to get all of the details. A common issue we help clients with here at MacMedics is “upgrading” or “retiring” a failed (or perfectly good) hard drive. What many people don’t know is that we can “upgrade” your computer to a larger size hard drive, even if your hard drive has failed under Apple warranty.

Old school Macs or new school Macs, we can fix them!

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Well you never know what’s going to come through the door at the MacMedics Mac Lab. Today a PowerMac 6500 came in for some work. As you can see it’s sitting right next to a new Uni-body MacBook. New or old we can handle it. SCSI to SATA we’ve got you covered. Got an old Mac with some forgotten data on it? We can help! Bring it in and we’ll burn it to a DVD for you.

Written by Dana Stibolt

November 18th, 2008 at 9:54 pm

MacMedics seeks On-Site Macintosh Engineer/Wizard

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Are you looking for a new Macintosh job in the Baltimore, MD or Washington, DC area? Are you stuck in a cubicle support job with little to no Mac excitement? Do you love fixing Macs? How about helping people who use their Macs for professional graphic design? Do you still have all of your old Macs networked together and bound to active directory in your basement? Did you hard-wire your iPod directly into the dashboard of your car? Do you have an iPod for every occasion? Were you the first person in line at the Apple store when Leopard was released? Do you regularly stump the folks at the Apple Genius bar? Do you have an Apple tattoo? Does your Macintosh start your coffee maker full of organic, free trade brew in the morning with the help of Apple’s Automator? If this sounds like your modus operandi, then we’d love to hear from you!

MacMedics, an award-winning, well established and respected regional Macintosh consulting and service company, with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh engineers to join our Baltimore, MD and Washington, DC service and support teams. As a MacMedics Macintosh Consultant/Engineer, you will be directly involved in providing and recommending Macintosh service and support for our thousands of on-site Macintosh clients. Some of the markets we service are; graphic design freelancers, small graphic design studios, large scale advertising agencies, in-house advertising departments, commercial printers, colleges, universities, as well as federal, state, and local government agencies. MacMedics is an Apple Authorized Service Provider and Apple Authorized Reseller with deep roots in the Macintosh community in the Mid-Atlantic area.

The functions of this position would include: on-site Macintosh hardware and software consulting and troubleshooting, networking, cross platform integration, and backup & server configuration. Qualified individuals must have EXTENSIVE knowledge of Mac OS X (OS 9 is helpful too!) and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Experience with Quark, Photoshop, InDesign, and font management is absolutely essential!

A strong compensation package with quarterly performance incentives, a Macintosh MacBook computer, company paid high-speed Internet access and Apple iPhone (with plan) are all provided. Other valuable benefits such as company paid Apple and Adobe technical training and certification; low-cost heath/dental insurance and a 401k plan with matching are also included.

If you’re interested in being part of a well-established consulting company and making new and exciting and things happen, you’ll love working with MacMedics! Our service team members are focused on helping our customers and doing whatever it takes to do so. If you’re being held back, finding yourself doing more Windows work that you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

If you’re a current or former Apple Store Genius and you’re investigating on how to take your Macintosh support career to the next level, we’d love to talk to you. We offer a wide range of different types of Macintosh work (hardware, software, servers, iPods, iPhones, back up systems, large storage devices, Xsan, and data recovery) without the crazy retail hours, or having to eat in the mall everyday.

Written by Dana Stibolt

October 11th, 2008 at 8:05 pm

Is your data lost or in “limbo”?

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When it comes to Macintosh Data Recovery, the first step is to find out if the data is “lost” or just in “limbo”. If your data is missing and you’re looking for answers, we strongly encourage you to bring your situation into MacMedics. If you send your hard drive away for data recovery, chances are you’ll end up paying data recovery prices for a drive that’s just in “limbo”. Read our latest testimonial from Meaghan S. that tells just such a story.

Written by Dana Stibolt

August 24th, 2008 at 1:42 pm

MacBook from Iraq

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Here’s two pictures of another MacBook sent into MacMedics from Iraq. Our last Iraq MacBook was a big success, as we were able to save the data and replace the hard drive in short order. You can read about that data recovery case here:

Sadly, in this case the hard drive was toast. We could not do anything with it. So I imagine it’s off for a clean room recovery.

I wanted to share these two pictures as it shows how dusty and dirty the environment in Iraq must be. If you look at the MacBook screen, you’ll see what looks like a reflection of the keyboard, it’s not a reflection. It’s super fine Iraq dust. Notice the spot in the middle with the finger print where the dust has been wiped off.


Written by Dana Stibolt

August 15th, 2008 at 2:46 pm

Data Recovery and Apple’s warranty

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Just a quick reminder about data recovery and Apple’s warranty. If you need your data off your hard drive and you are also under warranty, your best choice is to waive your Apple warranty on your hard drive and buy a new drive instead. I just had to tell a friend of one of our clients that once Apple replaces your drive (or MacMedics) that “dead” hard drive HAS to be sent back to Apple. Once it’s been sent in to exchange your warranty drive it’s gone forever. It’s NOT worth trying to get a free hard drive and weaving in and out of the Apple store trying to get your drive back.

In some cases a better choice is to buy a new drive, install it and get back to work on your computer while the recovery is under way. If your drive DOES NOT need to be opened, you can still get it replaced under the Apple warranty after the fact. You can then swap the drives back or just leave the newer, more robust drive in place, and keep the Apple replacement drive as a back up, or have it swapped at a later date.

See more at:

Written by Dana Stibolt

August 15th, 2008 at 12:37 pm

Posted in Data Recovery

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MacMedics is an Apple Authorized Reseller & Service Provider

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Maybe you’re tired of waiting in line for Macintosh service. Perhaps you’ve grown weary of the “service” advice that just tells you just to buy a new Mac without a full investigation into your existing problem. Is dragging your 24” iMac or MacPro though the Mall for warranty service not your idea of a good time? Is it that you just can’t get the folks who sold you your Macintosh to return your phone calls or e-mails? Maybe it’s time for a change?

MacMedics can help! Nobody wants the run around when it comes to something as important as your Mac and the service that you need. MacMedics understands that fact, and we work hard to deliver compassionate Macintosh service and sales better than anyone else. We’ve been doing so for over 19 years. When you work with us, you can expect to our award-winning Macintosh service and advice with no spin. If your Mac is a good candidate for service, we’ll let you know. If it’s time to retire an older unit, we’ll be sure to tell you. As both an Apple Authorized Service Provider and an Apple Authorized Reseller we’re uniquely positioned to counsel you regarding any Apple Macintosh problem you have. No appointment is needed when you’re coming to visit our Mac Lab in either Millersville, MD or Lanham, MD.

Next time you need some good old fashioned Mac help, give a call or send us an e-mail and we’ll jump right on it! 1-866-MAC-MEDICS or

Written by Dana Stibolt

August 15th, 2008 at 10:28 am