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Archive for the ‘MacKeeper’ tag

Hackers now targeting Macs more often

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In case you needed another reason to stop using MacKeeper (see URL below). We’re also seeing an increase in Malware attacks against Macs here at Mac Medics. MacKeeper is not worthwhile software and we recommend to STOP using it and NEVER to call them for support. They are not a U.S. company.

Written by Dana Stibolt

February 18th, 2017 at 12:59 pm

MacKeeper now falsely reporting “Tapsnake” virus is found on Macs

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We’re getting reports that MacKeeper is now falsely reporting that Macs are infected with the “Tapsnake” virus. MacKeeper is rip-off software that falsely reports “problems” with your Mac and offers to fix them. It is mostly sold through scare-tactics that use JavaScript popups in a web browser. Just about anything you see in a web browser popup is likely to be a lie.
There is Mac malware, mostly in the form of “trojans” and adware and much of it finds its way onto the Mac by way of those MacKeeper ads.

Do not download or install MacKeeper. If you have already installed MacKeeper then please quit MacKeeper and drag the application from your Applications folder to the trash. Then download this application and use it to run a scan on your Mac and remove any adware/malware that it finds. (now Malware Bytes).

Written by Dana Stibolt

November 20th, 2015 at 12:14 pm

Software Publisher ZeoBIT, Maker of MacKeeper Faces Class Action Lawsuit

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As you may know, we’re NOT fans of MacKeeper here at MacMedics. If you’ve installed it, we recommend you remove it. See our blog post for info on how to do that:

Pennsylvania woman sues company that promises computer security:

From the article:

Holly Yencha, identified in the lawsuit only as a Pennsylvania resident, bought MacKeeper from ZeoBIT LLC for $39.95 after finding ads for it online, according to the complaint. She seeks to represent a class including all buyers of MacKeeper nationally, estimating that ZeoBIT’s liability could exceed $5 million.

According to the complaint, the free starter version of MacKeeper identifies harmless programs as “critical” problems. The complaint claims that “under MacKeeper’s reporting algorithm, even brand new computers are in ‘critical’ condition and require repair by purchasing the full version.”

The program, according to the complaint, “provides limited antivirus and firewall protection,” and deletes some temporary files, but does not meet its other promises.

One of our engineers installed MacKeeper on his Mac, and while some of what MacKeeper found in terms of clearing cache files, log files, and unneeded items like language files was technically true, it did report that his MacBook Pro was in pretty bad shape. That’s not the case, since he’s using a MacBook Pro Retina that he has been using for only about 2 weeks. It labeled his unit: Cleaning=Dirty Security=Dangerous Performance=Slow. You can see the screen shots below for more of what it found. If he wanted MacKeeper to “fix” the issues, he would have to buy the full version.

Written by Dana Stibolt

May 7th, 2014 at 5:15 pm

How To Uninstall MacKeeper

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1. Quit the application.

2. Open your Applications folder.

3. Find the MacKeeper icon and drag it to Trash.

4. For security reasons, you will be asked to enter your Mac user password.

5. In the survey form that appears, choose one of the reasons for uninstalling MacKeeper.

6. Click Uninstall MacKeeper.

7. Enter your Mac user password once again.

8. Empty Trash to completely remove MacKeeper.

You can see these instuctions with screenshots at:

Written by Dana Stibolt

March 6th, 2012 at 9:41 am