MacMedics Macintosh Service & Consulting Blog

Macintosh Consulting, Service, & Support

Archive for the ‘Surge Protection’ tag

Hurricane Earl Is Coming: This Would Be An Excellent Time To Purchase, Check, Or Upgrade Your Back Up Plan

without comments

While Hurricane Earl will most likely spare the Mid-Atlantic area (MacMedics territory), it will hit somewhere and it will destroy some data in some way.

Here in the Mid-Atlantic area, MacMedics clients and friends should un-plug their computer and remove and store back up hard drives in a dry place if you’re not going to be around when the rain and wind hits us.

Power surges via power lines and lightning hits via Comcast’s network seem to be the leading cause of damages to our client’s Macintosh computers.

This might also be a good time to enhance your back up plan by adding an off-site back up. MacMedics is now a Mozy partner, so click here if you’d like to sign up for that.

For our friends north of the Mid-Atlantic, MacMedics recommends that you back up your hard drive via a “clone” use Super Duper or Carbon Copy Cloner, as that way you can “test” your back up to insure you have a good, bootable copy.

Take that back up put it in a Ziploc bag and have it ready to go with you, if you should need to evacuate. Also, hurricanes bring the rain with them, so plan ahead to protect your computer AND your back up. If you have to leave, put a garbage bag over your computer. If you have a light roof leak, that might be enough to save your computer.

The important thing is to PLAN AHEAD. Your back up is not complete if it’s not:

1. Automatic
2. Redundant
3. Off-Site

We have tons of posts on Time Machine and we even have a free White Paper on it If you’d like a copy, let us know. If you’re not using an automatic backup, your data is at risk!

P.S. If you are going to be where the hurricane is, then you DO need to go get a Ziploc bag right now, and put it with your iPhone. That way if you get caught outside or you’re checking out the surf at the beach, your iPhone is protected. Take my word for it, and you’ll thank me later!!

Summer storm season is here. Are your Macs protected?

without comments

If you’re a longtime MacMedics newsletter reader, then you’ve heard this before. Summer store season is already here, and computers damaged by lightning have already started to come into our lab for repair. A common problem are Macintosh computers hooked directly to Ethernet to a Comcast cable modem. If lightning hit the Comcast cable to your house or your street, it’s got a clear path right to your computer via the Ethernet port.

This week we’ve already seen two iMacs with the exact same problem of a blown logic board via the Ethernet port. If you’re going to be away for summer vacation, don’t forget to unplug your computer from both the wall and Ethernet. If you’re wireless then you’ve got less to worry about.

We’re often asked what we recommend to protect computers from surges. We like an Uninterruptible Power Supply with Line Conditioning, and Surge Protection. You should also have protection for your telephone and Ethernet connections. Also, make sure it has a connected equipment warranty. The unit we recommend has a $100,000 warranty guarantee and an Ethernet pass-thru port.

MacMedics recommends this UPS/Surge Protector for all clients, but we especially recommend it for clients who own PowerMac G5’s with dual processors.

We have a unit that we are happy with and we’ve been supplying it for a number of years that is available to MacMedics clients for $149. If you’re not protected, give MacMedics a call, and we can arrange for one to be installed on your next visit, or drop shipped right to your door.

Written by Dana Stibolt

June 20th, 2009 at 4:13 pm