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Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First

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Before you make an appointment for the Genius Bar, drive to the mall, find a parking spot, and then lug your iMac through the Annapolis Mall to get to the Apple Store, please consider supporting your local neighborhood Mac shop! We’ve been providing both Apple desktop and laptop repairs, service, and sales in the Annapolis area side 1989. While we’re an independent Apple sales, service, and consulting firm, MacMedics is an Apple Authorized Service Provider and Apple Authorized Value Added Reseller.

Need more convincing? Take a look at these comments that were sent to Apple from clients who we performed Apple Warranty or AppleCare service for recently:

The service was the best I have ever had on any product. Thanks!

Technician was helpful and provided additional information on a completely unrelated topic. It was a very good experience.

My experience with Mac Medics was amazing. I felt at ease leaving my MacBook in their hands.

Just want to say that Mac Medics offers the best quality service for your products

They were fantastic the service was quick the people were friendly and willing to answer all of my questions

I was extremely satisfied with the expertise and professionalism of Mac Medics I will not hesitate to use them in the future and I have already highly recommended them to my co workers for all of their Mac needs.

I could not be more happy with the combined service of Apple and Mac Medics. Mac Medics had it couriered to their location and I had it back on Tuesday after the Holiday. I mean serious who works this fast? While the rest of the country enjoyed their 3-day weekend somebody was working on my problem. My satisfaction is off of the charts and I have told many peers and coworkers this amazing story. Thanks again!!!!

Stop! Before You Make A Trip To The Annapolis Apple Store, See This Checklist First

Visit MacMedics in Millersville (near BWI airport) or Lanham, Maryland (near RT 50 & I-495) the next time you need Mac sales or service.

See our Blog post with all the details on why to come see MacMedics instead of trekking to the Apple Store. Clients that come to see us, often tell us they will never go back to the Apple Store for Macintosh sales OR service!

Or review this quick top 10 reasons here:

1. No appointment is needed: No need to call ahead when you’re ready to come visit MacMedics! Just walk in and our Apple Certified Techs will take great care of you.

2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.

3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case!

4. No lugging your iMac, Mac Pro, or G5 through the mall: Our front door is less then 10 steps from our parking lot.

5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 72 hours. Most repairs take less time, and if that’s the case then your Mac will be back to you even quicker! The majority of our Apple Warranty or AppleCare repairs are done in about 24 hours.

6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!

7. Need a new Mac? We’ve got them: Come pick out what Mac you want, and we’ll be happy to help with no sales hype! Best of all you don’ have to wait your turn.

8. Full Repair Services for iPhone & iPods: The Apple store might do a whole unit replacement for an exorbitant flat-fee, or offer a small discount for buying a new unit (and trading in your old iPod), MacMedics will fix just the problem your iPhone or iPod has, thus saving you money.

9. MacMedics CAN fix the stuff the Apple Store can’t or won’t: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Be it Liquid damage, a fried logic board, SuperDrive replacement, broken LCD or MacBook Pro glass, and severe Macintosh laptop case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!). ALL repairs are covered by our 1-year warranty.

10. The Apple Store Can’t Upgrade Your Hard Drive: MacMedics Can! See our new blog post from 1/30/10 to get all of the details. A common issue we help clients with here at MacMedics is “upgrading” or “retiring” a failed (or perfectly good) hard drive. What many people don’t know is that we can “upgrade” your computer to a larger size hard drive,(or a Solid State hard drive) even if your hard drive has failed under Apple warranty.

The Apple Store Cant Upgrade Your Hard Drive. MacMedics Can!

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The Apple Store won’t upgrade your hard drive for you. But, MacMedics can, and we can do so either in or out of Apple warranty.

Here’s a common hard drive scenario that we help MacMedics clients with every day.

Your hard drive has failed, but you’d like to replace with a larger hard drive.

This makes perfect sense. Your MacBook with a 120 GB hard drive kicks the bucket, and in the process of replacing it, you’d like to upgrade it. MacMedics can help!

In Warranty: If your Mac is under warranty AND it’s hard drive fails, we can upgrade you to a larger capacity hard drive “under warranty”. All you do is pay for a new hard drive in the capacity of your choice.

Here’s how it happens:

1. We diagnose your computer’s hard drive as failed.
2. We order a new hard drive from Apple.
3. We install a new third party hard drive in the capacity of your choice.
4. We will install a new operating system on your new hard drive. (good time to upgrade your OS if you wish!)
5. You pay MacMedics for the cost of the new hard drive.
6. We send your old hard drive back to Apple.
7. We give you the Apple replacement hard drive to keep.

Your total cost: Just the price of a new hard drive, assuming we don’t also have to worry about or recover any of your data.

The free “original” size hard drive is yours to keep and you can sell it, keep it as a spare part, or use it to upgrade one of your other Macintosh computers.

Installing a new, large, faster, and more robust hard drive in your Macintosh does not void your AppleCare warranty. The only caveat that you have to keep in mind is that the Apple warranty WILL NOT cover the third party hard drive under Apple’s warranty. But if it should fail it is covered by a 1-year MacMedics warranty.

Out Of Warranty: If your Mac is out of warranty, we can also replace your hard drive with any size hard you would like. Most hard drive “upgrades” or “retirements” are done for our flat fee of $150 plus the cost of the hard drive. (Black or White original MacBooks are done for $99)

Obviously, if we have to recover your data from a failing hard drive, and provide other services in order to get your computer back in shape other charges may apply.

Here’s how it happens:

1. We diagnose your computer’s hard drive as failed.
2. You choose a new hard drive size and speed.
3. We install that new hard drive for you.
4. We clone your data from old hard drive to new hard drive
5. We test and run updates on your computer.

MacMedics keeps all popular hard drive sizes and speeds in stock at all times, so we can get you back on-line as quickly as possible.

This is just one more reason that MacMedics is often a better choice than trekking to your local Apple Store and dragging your iMac or Mac Pro through the mall.

MacMedics is the Best Apple / Mac Service and Repair Shop in the Baltimore / Washington Area

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Don’t take our word for it. Here’s three recent comments from clients MacMedics has performed Apple warranty repairs for:

1. As always the people at Mac Medics were right on point and offered the best quality service. I have never been disappointed with any visit to them and would highly recommend them to anyone who needed service.

2. They went beyond just repairing the problem. They made recommendations and then provided solutions as to how I might prevent the possible consequences of the problem in the future. I am highly satisfied with every aspect of their service.

3. This MacMedics location is unbelievable….repaired in under 24 hours. Called me to come pickup and explained all repairs and warranty issues.They are definitely the hardest working group in your network. I can’t say enough abut their professionalism and attention to detail.

MacMedics is a 100% Apple Macintosh-only, award-winning consulting and service firm founded in the Annapolis area in 1989. As Apple Authorized Value Added Resellers and Apple Authorized Service Providers, MacMedics is able to provide full-spectrum Apple-centric and specialized consultation and service to wide array of industries, agencies, and organizations.

MacMedics offers their progressive style of on-site Mac service and repair to most of the Mid-Atlantic region via their three offices located in Baltimore, Washington DC, and Philadelphia, PA. MacMedics services all Macs, Macintosh servers, and Mac networks in professional, government, educational, and home environments.

Here’s ten reasons to come see the friendly folks at the MacMedics Mac Lab in Severna Park or Lanham:

1. No appointments are necessary at MacMedics: Just walk in and our expert Apple Certified Techs will take great care of you.

2. No lines: We’re always busy, but there’s almost never a wait to speak to a MacMedic Tech.

3. Quick Check In: Tell us what your Mac’s issue or problem is, and we’ll get right on the case! We’ll call you to talk in detail when we have an idea of what’s going on with your unit and what ALL of your options are. MacMedics offers an initial Macintosh Dialogistic for your computer at no charge. If we have to dig deep with part testing or advanced software testing our fee is only $99, and only if you choose NOT to have your machine repaired.

4. No lugging your Apple iMac through the mall: Our front door is less then 5 steps from our parking lot. You can bring your Mac in, or come in and get us, and we’ll carry it in for you.

5. Quick Turn-Around: Our goal for in-lab service it to have it done in less then 24 hours. Many repairs take less time, and if that’s the case then your Mac will be back to you even quicker.

6. Hassle free warranty: Got a Mac that needs out of warranty service? The Apple Store only offers a 90-day service warranty. MacMedics “Hassle Free” warranty is a full 1-year!

7. Need a new Mac? We’ve got them: Come pick out what you want, and we’ll be happy to help with no sales hype! MacMedics is an Apple Authorized Value Added Reseller, so you can get the equipment you need coupled with the very best advice from the experts at MacMedics.

8. Full Apple Authorized Service for iPhone, iPad, and iPods: If your iPhone is broken, we can send it directly to Apple. If you have AppleCare+ and you screen is cracked Apple will supply you with a free loaner while your iPhone is away. If your iPhone is under warranty and is NOT damaged, you also get a free Apple supplied loaner. If you are out of warranty and need a loaner, we can supply one for $50 with a data transfer from your sick phone to a loaner, and then from the loaner back to your “fixed” iPhone.

9. Advanced, complex, or difficult repairs are performed at MacMedics every day: If you’ve been quoted an exorbitant amount of money to have your Mac fixed at the Apple Store, MacMedics can help! Liquid damage, fried logic boards, SuperDrive replacements, broken LCDs or MacBook Pro LCD clamshell replacement, and severe Macintosh case damage are all offered at MacMedics and often for hundreds of dollars less then Apple (or anywhere else!).

10. Data recovery and data preservation. A. When we work on your Apple device, we’ll work hard to protect your data. If you’ve lost your data, our Advanced Data Migration starts at just $249. That fee covers the data data recovery and all repair labor to replace your hard drive and also restore your data. Advanced Data Recovery is $499 and includes a free 1TB hard drive to return your data to you.