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Baltimore & Washington DC Apple Macintosh technical support jobs

As of July 25, 2014 MacMedics has (2) job openings


Apple Certified Macintosh Technician Opening In The MacMedics Baltimore Office

Come work for MacMedics, the company that revolutionized on-site AND in-lab Macintosh service, sales, support, and consulting in the Mid-Atlantic region. A unique opportunity to join the MacMedics team in is available for the right person.

MacMedics is seeking an Apple Certified Macintosh Technician to join our Apple Service team. Candidates must know their way around the inside of all Macintosh models. You would be working mostly in the MacMedics office in Millersville, MD (near BWI) handing walk-in Apple warranty and non-warranty repairs, as well as repairing sick Macs for our on-site clients from time to time. This position would also include helping walk-in clients, answering the phone, helping clients trade-in and/or upgrade their Mac or iPad, add RAM and hard drive upgrades, and documenting your work with tech notes.

This position does have the potential for career advancement into other roles at MacMedics.

We’re looking for a for self-motivated person who is incredibly detail oriented and who can speak to clients on the phone with clarity and communicate well via email and tech notes.

The right applicant must be an Apple Certified Macintosh Technician and have at least 3 years of Apple hardware and software experience.

This job could be a path for career advancement for someone who is a Genius currently employed at the Apple Store who wants to get away from working in the mall, crazy retail hours, or working the night shift.

As a member of our team you will be entitled to the following:

1. A 40-hour work week. We love our work, but we know to be our best in the field our people need to be fresh and ready to think on their feet. Lots of IT firms promise big bucks, but they are weak on benefits and heavy on the hours.

2. A competitive salary that matches your experience.

3. A bonus plan that rewards you going the extra mile. If you can create results in a number of categories, you can add on serious dollars to your annual salary.

4. A real full-time job with a paycheck every two weeks. Lots of IT firms are looking for Mac folks to help them, but many of them only want to "contract" the help so they don't have to pay benefits.

5. The best health and dental insurance money can buy, and MacMedics pays 75% of the premium! And not just for you, but also for your spouse and children.

6. A 401K program with company match. We pay all the management fees and take whatever percentage or fixed figure you desire right out of your paycheck.

7. A MacBook Pro laptop computer, iPhone, and company paid iPhone service plan.

Please e-mail resume and cover letter to jobs@macmedics.com.

Apple Certified Macintosh Consultant/Tech Opening In The MacMedics Washington, DC Office

Come work for MacMedics, the company that revolutionized on-site Macintosh service, support, and consulting in the Mid-Atlantic region.

If your idea of a good day is decommissioning a Microsoft Exchange server, converting an office full of sick and sad PC's with new Macintosh computers, then you might be who we're looking for!

MacMedics is the Mid-Atlantic region's leader in Apple Authorized Macintosh service, sales, and consulting! We're looking for more Mac Techs and Engineers to join our award-winning team. In business since 1989, MacMedics has over 25 years of Mac Service coursing through our veins, so when it comes to service we don't mess around.

As a member of our team you will be entitled to the following:

1. A 40-hour work week. We love our work, but we know to be our best in the field our people need to be fresh and ready to think on their feet. Lots of IT firms promise big bucks, but they are weak on benefits and heavy on the hours.

2. A competitive salary that matches your experience.

3. A bonus plan that rewards you going the extra mile. If you can create results in a number of categories, you can add on serious dollars to your annual salary.

4. A real full-time job with a paycheck every two weeks. Lots of IT firms are looking for Mac folks to help them, but many of them only want to "contract" the help so they don't have to pay benefits.

5. The best health and dental insurance money can buy, and MacMedics pays 75% of the premium! And not just for you, but also for your spouse and children.

6. A 401K program with company match. We pay all the management fees and take whatever percentage or fixed figure you desire right out of your paycheck.

7. A new MacBook Pro laptop computer, iPhone, and company paid iPhone service plan.

MacMedics is an award-winning regional Macintosh consulting, maintenance, and service firm. MacMedics is proud to be an Apple Authorized Service Provider and an Apple Authorized Reseller, as well as Apple Developers and Certified Members of The Apple Consultants Network with offices in Baltimore, Washington, and Philadelphia is seeking more on-site Macintosh engineers to join our Washington DC service team. As a MacMedics Macintosh Consultant, you would be directly involved in providing and recommending Macintosh service and support for our thousands of on-site Macintosh clients. Some of the markets we service are: graphic design freelancers, small graphic design studios, large scale advertising agencies, in-house advertising departments, commercial printers, colleges, universities, as well as federal, state, and local government agencies.

The functions of this on-site position will include: hardware and software consulting and troubleshooting, networking, cross platform integration, Active Directory management, OS X Server (10.6 - 10.9) deployment and configuration, as well as the configuration and management of disk and tape advanced back-up systems and other data preservation and archiving systems. Qualified individuals must have EXTENSIVE knowledge of the Mac OS (OS X 10.5 - 10.9) and long-term experience with the Macintosh product line with a strong emphasis on the use, configuration, and troubleshooting of graphic design applications. Experience with Quark, Photoshop, InDesign, and font management is absolutely essential!

A strong compensation package with quarterly performance incentives, a Macintosh MacBook, company paid high-speed Internet access and iPhone are provided. Other valuable benefits such as Apple and Adobe technical training and certification, clothing allowance, low-cost heath/dental insurance and a 401k plan with company matching are also included.

If you’re interested in being part of a growing company and making things happen, you’ll love working with us! Our service team members are focused on helping our customers and doing whatever it takes to do so. If you’re being held back, finding yourself doing more Windows work that you were planning on, tired of red tape and politics, and you want your efforts and contributions to count for something, then this position would be perfect for you! If you’re an under-appreciated/under-paid Mac fanatic, then MacMedics is where you need to be!

Be very wary of "Windows" focused IT companies who are looking to break in the Apple business. MacMedics is ALL Macintosh! We've been helping the Mid-Atlantic Macintosh community for more than 25 years. As well established Apple Authorized Value Added Resellers, Apple Authorized Service Providers, Apple Authorized Government Resellers, and Apple Certified Members of the Apple Consultants Network, the phone is always ringing at MacMedics. That means lots of Apple Macintosh work for you and tons of opportunities for job growth.

If you're a current or former Apple Store Genius and you're investigating on how to take your Macintosh support career to the next level, we'd love to talk to you. We offer a wide range of different types of exciting Macintosh work (hardware, software, servers, iPods, iPhones, back up systems, large storage devices, Xsan, and data recovery) without the crazy retail hours, or having to eat in the mall everyday.

Please e-mail resume and cover letter to jobs@macmedics.com.

Baltimore & Washington DC Macintosh technical support jobs
Are you looking for a new Apple Computer Macintosh support and service job in the Baltimore, Maryland, Washington DC, or Northern Virginia areas? Are you stuck in a cubicle support job with little to no Mac excitement? Do you love fixing Macs? If you're a die hard Apple fan boy, then consider coming to work for MacMedics. Be very wary of “Windows” focused IT companies who are looking to break in the Apple business. MacMedics is ALL Macintosh! We've been helping the Mid Atlantic Macintosh community for more than 20 years. As well established Apple Authorized Resellers, Apple Authorized Service Providers, Apple Authorized Government Distributors, and Apple consultants, the phone is always ringing at MacMedics. That means lots of Apple Macintosh work for you and tons of opportunities for job growth. Maryland Apple Store Jobs, Apple Store Genius Jobs, Arlignton Apple Store, Tysons Corner Apple Store, Bethesda Row Apple Store, Montgomery Mall Apple Store, Georgetown Apple Store