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macUpgrades of Bethesda, Maryland was bought out by Apple Service Provider MacMedics Mid-Atlantic.

An Open Letter From Craig Hirai & Amy Wooden Of macUpgrades


Dear Former macUpgrades Customer,

We are pleased to let you know that MacMedics, in Lanham, Maryland, has purchased all the assets of macUpgrades. Dana Stibolt, President, and Kory Barrett, Vice President, have been a real pleasure to work with, as we have completed this rather complicated transaction. Their professionalism and competence have been most refreshing. We would encourage you, your friends and neighbors, and your business to work with MacMedics as you would have worked with macUpgrades.

Thank you, again, for all your support over the years. We hope you will give MacMedics the same loyal support.

Kindest regards,

Craig Hirai and Amy Wooden

MacMedics Has Purchased Apple Specialist, macUpgrades Of Bethesda, Maryland


Apple Specialist, macUpgrades has lost their lease, and sadly they have decided to close their doors after supporting the Bethesda and Washington DC area's Macintosh community for more than 20-years. In an effort to continue and preserve their long standing Apple sales, service, and repair legacy and to provide outstanding Macintosh support to their long-time clientele, we enthusiastically welcome former macUpgrades clients to MacMedics!

macUpgrades has endorsed MacMedics as their recommended Macintosh sales and service provider. We are proud to have earned their endorsement and pledge to do our very best to provide previous macUpgrades customers with the high level of support that MacMedics and macUpgrades are both famous for.

Like MacMedics, macUpgrades had been serving the area's Macintosh community with expert Macintosh repairs, sales, and consulting for more than 20 years. We hope to be able to continue their legacy of outstanding support to Apple customers no matter where they are located. MacMedics is an Apple Authorized Service Provider, Apple Authorized Government Reseller, and an Apple Authorized Value Added Reseller (as was macUpgrades), so MacMedics is a logical and natural fit for long-time Macintosh clients who have been serviced over the years by macUpgrades. MacMedics is well known of our famous, and award-wining on-site Macintosh consulting and service. As Certifed Members of the Apple Consultants Network, we are especially well suited to provide Apple Certifed Macintosh consulting to the Washington, DC Metro area.

We welcome former macUpgrades clients to contact the Washington DC office of MacMedics for Apple Authorized Macintosh service, sales, and support. MacMedics is an Apple Authorized Value Added Reseller, and as such we are authorized by Apple to resell the full Macintosh Computer line, as well as Apple iPads, Apple iPods, and Apple TVs.

We can be reached by telephone Monday - Friday 8:30 to 5:00 at:

1-888-4-DC-MACS (1-888-432-6227)

or anytime via e-mail at: DCservice@macmedics.com

Get Google Maps directions from macUpgrades' location on Arlington Road in Bethesda to MacMedics in Lanham here

Pictures Of The MacMedics Washington DC Office





MacMedics is an Apple Authorized Government Reseller


MacMedics has been supporting federal, state, and local government with proven and effective Apple solutions since 1989. As an Apple Authorized Government Reseller with over 25 years of Apple consulting and service experience, MacMedics has the solutions to stabilize your Apple environment, improve productivity, and enhance performance.

We can recommend, configure, pre-test, deliver, and install any Macintosh computer you require; from Mac Minis or iMacs to custom-configured MacBook Pros and Mac Pro towers, as well as Apple iPads, iPods, and the Apple TV.

We have the distinct advantage of being one of the first ever Apple consultants and we’ve built that 25 years of expert Macintosh consulting, service and sales into an impressive list of government clients who rely on MacMedics:

Anne Arundel County Public Library
Baltimore Housing
Executive Office of the President
Federal Aviation Administration (FAA)
Federal Bureau Of Investigation (FBI)
Federal Deposit Insurance Corporation (FDIC)
General Services Administration (GSA)
Goddard Space Flight Center (GSFC)
National Aeronautics and Space Administration (NASA)
Naval Research Laboratory (NRL)
Prince George's County Government
Prince George’s County Police
Small Business Administration (SBA)
United States Department of Agriculture (USDA)
United States Department Of Commerce (DOC)
United States Department of the Interior (DOI)
United States Fish and Wildlife Service (FWS)
United States Holocaust Memorial Museum (USHMM)
United States Mint
United States Naval Observatory (USNO)
United States Postal Service (USPS)

Here is what our contact at the U.S. Fish and Wildlife Service said about MacMedics via a review on our profile on the Apple Consultants Network (ACN) website:

“MacMedics has been my go-to service provider for over ten years. They provide speedy, honest assessments, with reasonable rates. I can count on them to solve my problems quickly, and get me back to work in no time. They are the pros!”

MacMedics vs. The Apple Store


Thinking of stopping by one of The Apple Stores in Bethesda or Georgetown for a Mac Repair or to purchase a new Macintosh, iPad, iPod, or Apple TV? We offer a number of compelling reasons to visit MacMedics instead. Our clients tell us that the number one reason that people come visit MacMedics for Mac service vs. The Apple Store is that no appointments are ever required. Also we offer 24-hour warranty repair (for most warranty repairs), Low cost rental computers (if needed), 1-year parts and labor warranty on all out-of-warranty repairs (The Apple Store only offers a 90-day warranty), Hard Drive upgrades (The Apple Store will only replace your drive with the same size), Advanced Macintosh Data Recovery, and we repair all Apple computers right here in our shop. We do not ship units out for "Depot Repair" as is the practice for many cases at The Apple Store. Plus, we offer a VIP repair program for Walk-In service that blows the doors off of Apple's One-To-One, Joint Venture, or even AppleCare. Our VIP repair program can cover your future repairs for as little as $99 (Mac Pros and MacBook Pros are $149).

Advanced Macintosh Repairs And Services


Does your Apple Macintosh computer need an advanced repair? Nobody in the Washington DC, Suburban Maryland, and Northern Virginia area has more experience with advanced Mac repairs than MacMedics. We can help with liquid spill cases, Macintosh Data Recovery, cracked Mac LCD screens, and other major repairs like logic board replacements. When you’re facing a major repair, don’t go to the Apple Store or other service providers that only offer a 90-day warranty! Come to Mac Medics where all out-of-warranty repairs come with a 1-year warranty. We also offer an extended warranty program that you can purchase for $99 for MacBooks, Mac minis, and iMacs, and $149 for MacBook Pros and Mac Pros.

Also, we love to talk on the phone. You do not need to be a client to call and talk shop. Call us to discuss your Mac problem or purchase a new Mac today: 1-888-4-DC-MACS

Stay In Touch With MacMedics Via Twitter, Facebook, or our Free Email Newsletter


If you’re a new to MacMedics, and you’re currently working with a different Macintosh service provider, reseller, or consultant, please consider keeping tabs on us via Facebook, Twitter, our free newsletter. We would love to earn your future Macintosh business, and we’ll like to remind you that we’re here for you, if you need us. You DO NOT have to be a client in order to pick up the phone and get immediate Apple Authorized Service and Sales, as well as general Mac help or advice. We would be pleased to give you an idea of how we work and how passionate we are about supporting our MacMedics clients and the Apple platform.

You can find MacMedics on Facebook here or on Twitter here.

We know subscribing to yet another email newsletter is a big commitment, but we promise not to email you too often. We use a professional email newsletter management service, which gives you the ability to opt-out at anytime. If it’s too much for you, or you just don’t think it’s right for you, just hit that “unsubscribe” button and we’re gone.

When you subscribe to our newsletter, you’ll get a welcome email that has a link to our most recent edition of the MacMedics newsletter as well as a secret download link to our famous 5-page Time Machine White Paper. It’s yours free, when you subscribe.

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Having Macintosh trouble? Looking for an award-winning Apple consultant or Apple Authorized Service Provider and Apple Authorized Value Added Reseller with a proven 22-year track record? Call MacMedics at 1-888-4-DC-MACS, we are a well-established, Apple Macintosh consulting firm and Macintosh service and repair shop, with a great track record of helping Mac users in the Washington DC, Bethesda, Gaithersburg, Alexandria, and Georgetown areas. Mac Medics provides service and repairs, consulting, sales, and training exclusively for the Apple Macintosh computer platform. MacMedics services Macs in professional, educational, goverment and home environments. MacMedics is 100% Macintosh-only consulting and service firm. Our staff has over 200 years of combined Macintosh real-world experience and they have completed over 65,000 on-site service calls. Since 1989 we've been offering our progressive style of on-site Mac service, consulting, and training to the entire Mid-Atlantic area with no travel charges. Mac Medics: Expert Mac Service and Macintosh Consulting serving the Baltimore-Washington area. The Baltimore area's largest and oldest All-Macintosh repair shop. www.gaithersburgmd.gov